October 29, 2009 10:13 AM PDT

Whirlpool wants to pull plug on 'dumb' appliances

by Candace Lombardi
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Appliance manufacturer Whirlpool has received $19.3 million in U.S. Department of Energy funding as part of its Smart Grid Investment Grant program, the company announced Thursday.

Whirlpool, which markets appliances under the brand names Whirlpool, Maytag, KitchenAid, Jenn-Air, Amana, Brastemp, Consul, and Bauknecht, joins General Electric in what seems to be a quest for designing the most well-behaved appliances.

The Whirlpool Duet washer and dryer is part of the company's 2009 line of eco-efficient laundry appliances. With Department of Energy funds, it plans to have a million smart-grid-compliant dryers ready for sale by 2011.

(Credit: Whirlpool)

Similar to GE's smart-appliance ambitions, Whirlpool plans to develop home appliances that can connect and communicate with municipal smart grids. The machines will be able to receive signals from a smart grid, letting it know of off-peak hours, a good time to turn on and run.

Whirlpool, which will get its funding over a two-year period, plans to match the funds in order to have a million smart-grid-compatible dryers available for public purchase by 2011. The smart dryers will be manufactured in the United States, and the company estimates that the dryers could save consumers $20 to $40 per year in energy savings.

In addition to the smart dryers, Whirlpool has pledged that by 2015, it will discontinue making appliances sans the ability to communicate with smart grids. It will no longer make "dumb" appliances at all.

That promise, however, is dependent on a few things happening.

"This commitment is dependent on two important public-private partnerships: the development by the end of 2010 of an open, global standard for transmitting signals to, and receiving signals from, a home appliance; and appropriate policies that reward consumers, manufacturers, and utilities for using and adding these new peak-demand reduction capabilities," Whirlpool said in a statement.

Whirlpool's announcement follows President Obama's release this week of plans to overhaul the country's electrical grid to turn it into a smart-grid system. An estimated $8.1 billion is planned to be spent on 100 smart-grid projects in 49 states. Utilities themselves will kick in $4.7 billion, while the remaining $3.4 billion will come from the U.S. government as stimulus money.

In a software-driven world, it's easy to forget about the nuts and bolts. Whether it's cars, robots, personal gadgetry or industrial machines, Candace Lombardi examines the moving parts that keep our world rotating. A journalist who divides her time between the United States and the United Kingdom, Lombardi has written about technology for the sites of The New York Times, CNET, USA Today, MSN, ZDNet, Silicon.com, and GameSpot. E-mail her at candacelombardi@gmail.com. She is a member of the CNET Blog Network and is not a current employee of CNET.
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by kaibelf October 29, 2009 10:24 AM PDT
I'm amazed that Whirlpool puts a "reward for manufacturers" as a condition of them going with this. How about this? If you make a washer/dryer that saves people more money, they will buy it instead of a competitor. There's your reward.
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by Random_Walk October 29, 2009 10:30 AM PDT
Seriously? "Dumb" appliances operate for years on end. You buy one and forget about having it. Washers, Dryers, Stoves, Refrigerators... you just buy 'em and expect to keep 'em around for decades.

The more crap you toss into one (e.g. the "smart" components), the less likely the appliance will last as long. Not because anything has deteriorated quality-wise, but because electronics components tend to have a shorter MTBF as you shrink them, make them overly complex, and burden them with crap that most folks probably won't use.

Take stoves. I buy a new one last year, to replace a ~1978 electric stove that was simply too small for what the missus cooks in/on it (but otherwise worked just fine). The new electric stove needed repair after 11 months - turns out that the "simmer select" control circuitry goes out (the first time she used it, no less), wiping out any hope of using one of the burners. 3 more weeks and the warranty would've expired, and left us with a big, fat repair bill.

Now, I'm supposed to expect this thing to last 10 years, let alone the 30+ years that the last one has been working for?
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by Super2online October 29, 2009 10:49 AM PDT
If the new components they add cease to function, they aren't going the render the appliance in-operable I don't believe. It just wouldn't be a "smart" appliance anymore.
by paulej October 29, 2009 11:02 AM PDT
I guess it depends on how it is designed. I can imagine it might just simply fail to start if it cannot communicate with the smart grid elements in the appliance.
by Lerianis3 October 29, 2009 11:49 AM PDT
Random_Walk, everything is going to need repair sooner or later. The fact is that if you had someone come out and do a 'checkup' on your 'dumb stove', they might have found that there were numerous problems and dangers with it, as they did when we had to replace the stove in my grandfather's house in West Virginia.
Two different companies (including one run by a family friend) found the SAME EXACT PROBLEMS with the old stove, and told us that it needed replaced immediately.
by odubtaig October 29, 2009 12:47 PM PDT
That's not really a good example given that it failed within the warranty (and as this was the first use may have failed within the first week, we'll never know) which makes it very likely that this was a rare failure unless it's such a shonky company that they're going to go bust paying for all the repairs like Tiny Computers did. Of course, it could be that you bought the equivalent of a Dell and it's more or less designed to fail 5 seconds after the warranty runs out (with an acceptable level of within warranty losses) and we all know that computers can last much longer than that.

A counter example is cars. They have ever more electronics in them to manage emissions, burn efficiency, airbags, ABS and so on but you're still going to expect that they won't have any fault before you've had them for about five years and some manufacturers are even slapping seven year warranties on them (as does Kia). As if to be perfectly in line with this my five year old car needs to be taken in because there's a problem with the ABS but it hasn't had a single problem until just now.
by rockn_1234567 October 29, 2009 10:33 AM PDT
So you just leave your clothes in the washer/Dryer all day to set until offpeak time rolls around and they clean your clothes. So if you have multiple loads it could take all week to get your clothes clean?
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by Raabscuttle October 29, 2009 11:43 AM PDT
Only makes sense if you can disable the feature that calls the mothership to let it know that it's "OK" to wash now.
by tekwiz4u October 29, 2009 11:31 AM PDT
WHY do a need a dryer to communicate with anything? Dry my clothes...period.
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by Lerianis3 October 29, 2009 11:46 AM PDT
I agree totally. The fact is that I want to wash clothes IN THE MORNING because I work late at night....... and my appliances should not tell me that they are not going to do that. This whole 'smart-grid' bullhockey is a red herring in order to soak people for more money, and it needs to be stopped before it gets started.
by rockn_1234567 October 29, 2009 1:32 PM PDT
This would be great, then I could monitor the washer and dryer during the day from work and see if my wife is really doing the laundry.
by bubba77777 October 29, 2009 11:42 AM PDT
Let's see, I could save $20-40 a year with these smart appliances, and they will likely cost several hundred more than plain-jane dumb units, so I could break even in as little as 10 years. What a deal! Not including expensive repairs to the fancy electronics after the first lightning surge comes down the line!
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by keepntabs October 29, 2009 12:37 PM PDT
I totally agree with you. Anyone who can simple math will see that they are not saving any money or time with these new washer/dryers. Buying one of these machines will only make sense if you MUST replace an existing appliance, or are getting appliances for the first time, and the price is competitive with others in the marketplace. Also note that they don't specify how the projected savings was calculated. For example, is this based upon washing 5 loads of whites in all hot water per week during peak energy use hours in one household, or did they do a fair sampling of various levels of usage and energy rates across the country? People like myself who wash 1-2 loads per week probably wouldn't get too much benefit from these smart machines.
by jacomo October 29, 2009 12:35 PM PDT
The Smart Grid per the Electric Utilities simply means a smart meter they can use to track how much electricity you are consuming.
What they and the President with his $Billions in incentives is missing is the lack of programmable tools the end user can deploy to monitor/manage and control the end appliances both from the home itself as well as access these devices and manage them remotely.
A Smart Meter does not control anything in the home.
Check out what a Company like In2 Networks is doing with programmable Internet Comm Modules connected to such items as the Thermostat/Lighting/Security Alarms and other Home Automation devices the customer can use to effectively manage these appliances.

Jim A.
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by masonx October 29, 2009 1:11 PM PDT
Now let's see... the Smart Grid see's 2AM as the best time to use and appliance. So, it tells all the inquiring Smart Appliance minds to come on at 2 AM. Viola, you have a Smart Spike - followed by a Smart Brownout, followed by a yoyo/rubberband affect in re-scheduling (like when one car brakes on the turnpike). This Grid better be pretty damn smart to track who is coming on and off... and when and then be flexible enough to change and reschedule continually. I know this is what computers are suppose to do, but right now I'm waiting for six of eight emails to arrive in the next room... that I sent 5 hours ago on ATT/Yahoo's similarly smart servers. Of course I occasionally get emails six months to a year after they were sent and no one has explained that adequately yet either. When computers get smart enough operate email servers efficiently - I'll believe an appliance might have a chance. I can just imagine the impact of DHS monitoring on Smart Grid communications as well.
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by EugeneRWalker November 20, 2009 4:00 AM PST
!! This was expressed with wit and verve, and I think it's pretty well on target.

That said, I worked for a while at Pacific Northwest Labs (Battelle). One of the ideas going around at the time (2002) was a simple card that could go in any appliance. It monitored the the frequency of incoming power, which if less than 60 Hz would indicate that the grid was heavily loaded, and would inhibit or delay the starting of the appliance. In the case of water heaters, laundry equipment, and the like, a SHORT delay would typically not be a problem (oftentimes not even noticeable).

On the other hand, unless there were a display to indicate that the appliance was holding off, the homeowner might think his/her appliance was malfunctioning. Another problem is precisely what you mention: a whole bunch of delayed appliances start up all at once, browning out the grid. I suppose some random delays could be programmed in to counteract this (or even real-time auctions for buying more expensive power when the grid is highly loaded.)

That particular idea was stand-alone for all consumers, not under outside control. In any event, I think it should be possible for the homeowner to override any inhibited starts. After all, one might need that load of clothes to be dried right away.
by whitcroft October 29, 2009 1:27 PM PDT
Why do these inanimate objects need to communicate, and with whom? Just make them work when I want them to not when big brother says it's ok. What's next are they going to want a credit card number and the colour of your socks before they start? Too much technology is not always a good thing. Just look at what it's done to the serviceabilty of the automobile and home furnaces to name a couple.
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by bgberger October 29, 2009 2:07 PM PDT
whirlpool has trouble with the technology in its products now. we have premium kitchaid. the touchpad controller on the microwave gives error messages. search all their brands and the same problems.

the oven "locks" - most of their brands - the closest cause is some issue with the oven probe.

then spontaneously the oven starts to wotk.

for the microwave unplugging for random hours and having the clock set to function gets it functioning for about 6 months.

their smart products would be a consumer disaster.
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by TomPhilo October 29, 2009 4:17 PM PDT
This is all done in the name of "conservation" and what happens - as we have seen in the past - when people conserve and use less - they raise the rates in order to ensure that the - BY LAW - minimum return on investment is there for the utilities since they are REGULATED as such they must get between 5 and 8% per year return on income.
What will also happen is that it will return to the old Ma Bell days where you are charged by time of day for use of electricy - and if you happen to use it between 7 AM and 6 PM you will be charged a WHOLE LOT MORE in order to give that return to them and to cover for the lower rates they will set for the evening and nighttime - just like what the telephone system was like 40+ years ago. Everyone will end up paying more and if people conserve and the put off building new power plants for 3 to 10 years because of it - when demand far outstrips supply the rates will go up even more and it will spiral out of control for 10 to 15 years till the supply catches up.

Tom Philo
http://www.taphilo.com
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by richj120952 October 29, 2009 7:37 PM PDT
As an Electronics Technician, and Communications Engineer I have to say, the microsecond you add communications to an appliance you make it more complex. The more complex it is, the more likely it is to fail. Probably just what Whirlpool wants.
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by DarkHawke October 30, 2009 1:29 AM PDT
I am impossibly pleased that everyone here's seeing right through this crap! This is just increasing control of the populace by the government and willing accomplices in the private sector being passed off as "smart" and "green." I don't need a "smart" grid talking to my "smart" appliances to figure out how and when I can clean my clothes, cook my dinner, watch TV or use my 'puter. Or cut me off if I've used "too much" electricity, or I'm watching more TV than TPTB think is appropriate (or even the "wrong" channels?), or I'm going to the "wrong" websites. Paranoid? Delusional? Think again. I put nothing past these crypto-Communists. Before this year, you never thought the federal government would own two of the three domestic car companies or take over the ENTIRE student loan program. Jefferson has it best: "The price of freedom is eternal vigilance." Keep your eyes open, people.
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by TechNutz October 30, 2009 7:51 AM PDT
We bought an electronic washer and dryer. Both have been nothing more than a large paper weight. never working right or at all. The washer we ended up replacing with a good old fashioned dial and it works. the dryer is on its last leg it won't heat any more we just tumble dry. When we go to replace that back to the dial. Even the tecnician said the electronics have been failing on a lot of machines he services. So we are not alone!
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by BRKistler November 1, 2009 5:30 AM PST
I generally wash clothes around my schedule, not around the electric companies rate schedule. Other than making a recommendation to wait until a certain time period, I don't see how these are going to save me any money.
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by rgoeken November 21, 2009 2:55 PM PST
Well, in our house we like to take some of the items out of the drier and put them on hangers to prevent wrinkles. If the power company is now controlling the drier, how is the user going to know when the load is "just about dry" at 2 AM? Will it sound an alarm?

My main beef with any of this is that Whirlpool makes products with clocks. Dumb clocks! I have a battery operated Weather Station ($45.00) that knows the EXACT time, all the time, without me setting it, but a Whirlpool oven or microwave needs to be reset evry time there is a power dip or brownout.

Now these are the same people who are going to make a drier that makes me cater to when it decides to dry my clothes. All for a $20 to $40 savings per year? And HOW MUCH MORE is this super drier going to cost? What a bunch of horse manure.
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by akita96th November 24, 2009 7:42 PM PST
Give me a washing machine and dryer that has a" on and off "button not led touch screen and also give me a turn switch that says high medium low and 3 water settings hot cold warm and that will be the one I buy because I know it will last longer and have fewer problems and when the time comes for a service tech to fix it it will not cost me an arm and leg . These new machines look cool and im sure they work fine but all the extra settings on computer generated gui controlers are over kill just to wash and dry...I dont want to to take 3 hours to read and try to understand just how to cut it on...
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