April 29, 2008 11:13 AM PDT

Symantec's Norton user forum in beta

by Robert Vamosi
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After year's of prodding from pesky security software reviewers like myself, Symantec has finally created a user forum for its Norton products. Although still officially in beta, the forum is has been operating in-house for a few months and thus has been generating some useful how-to information.

Moderator Dave Cole sums up the project in a welcome note:

We've been working on re-launching our product forums for several months now and are happy to finally officially open the door on the beta. We kicked off this project with the intent of creating a place where Norton customers, employees and other people interested in dialogue could meet online to discuss our products and related topics, from system tune-up to scrubbing malware from PCs. Whether it's an idea for a new feature, a feature you love, or something that simply doesn't work for you, go ahead and register as a user and let us know what's on your mind.

So far only Norton Internet Security has its own support thread. Under "Other Products," however, you will find separate discussions of Norton 360, Ghost, and Norton Antivirus. No word yet when the project will be out of beta.

As CNET's resident security expert, Robert Vamosi has been interviewed on the BBC, CNN, MSNBC, and other outlets to share his knowledge about the latest online threats and to offer advice on personal and corporate security. Listen to his podcast at securitybites.cnet.com or e-mail Robert with your questions and comments.
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Covering computer viruses and computer crime, Robert Vamosi goes beyond the hype to provide you with expert interviews of the top security researchers, as well as offering the hands-on, nontechnical advice you'll need to stay safe online.

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