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May 14, 2008 6:03 PM PDT

If Gates is right, how much longer for keyboards & mice?

by Charles Cooper

It wasn't exactly Minority Report but Bill Gates' technology demonstration at the company's CEO Summit earlier Wednesday may be remembered years from now as a harbinger of the end for the keyboard and mouse era. Not today. Maybe not tomorrow. But soon enough. (Cue Winston Churchill here about how this is not the end, the beginning of the end, but perhaps, it's the end of the beginning.)

As Gates demoed a 4-foot-by-6-foot prototype called TouchWall, there was little resemblance to Tom Cruise's futuristic data juggling in that 2002 sci-fi performance as he moved 3D screens around with simple hand gestures. Making what is likely his last appearance as master of ceremonies at this annual conclave of corporate heavy hitters, Gates used the show-and-tell session to offer a prediction.

(Credit: CNET News.com)

In the future, he said, all surfaces will feature "an inexpensive screen display capability and software that sees what you're doing there so that it's completely interactive."

I've been watching Gates give performances like these since 1985 and it's wise to treat his predictions with the appropriate grain of salt. When it comes to Microsoft, the concept of vaporware is not entirely foreign. Still, I found the demo interesting when you consider the topic against the backdrop of what Microsoft is developing in Windows 7. In fact, a couple of months ago, Gates hinted at future support for touch-based gestures and speech recognition in a the post-Vista OS.

"The likelihood is that touch will become mainstream on certain form factors very quickly because we are working hand-in-hand with the hardware companies," he told my colleague Ina Fried.

I'll wait to see how Microsoft's product roadmap evolves before getting too exciting. Planned features for operating systems often don't make the final scratch because of various and sundry. For his part, Gates appears confident this is the future direction of man-machine relations. In a practiced sales pitch for the TouchWall, Gates predicted that home and office walls eventually will become computers. Period.

Of course, that's also going to require a lot of infrared cameras to pick up touch patterns as well as projection technology--and that's all going to cost. (For the foreseeable future, touch sensitive walls remain a toy for the plutocrats. Last Christmas, Nieman Marcus was selling Jeff Han's Interactive Media Wall for $100,000.

On the other side of the equation, these sorts of technologies are moving into the mainstream in fits and starts. Vista includes some support for touch sensitivity and millions of iPhone owners now see gestures as natural. The fact is that we are getting beyond the keyboard and mouse as the end-all and be-all. The mouse is more than 40 years old, while the idea for the QWERTY keyboard dates back to a Civil War era invention by C.L. Sholes. Don't know about you but I'm ready for a change.

Charles Cooper has covered technology and business for more than 25 years. Before joining CNET News, he worked at the Associated Press, Computer & Software News, Computer Shopper, PC Week, and ZDNet. E-mail Charlie.
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by cjb8465 May 14, 2008 7:38 PM PDT
I hope he's wrong. I much prefer smartphones with physical keyboards to the iPhone touchscreen.
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by JAndrewM May 14, 2008 9:45 PM PDT
While I'm fine with my iPhone, in the end it doesn't matter. The Corporate Powers that Be have decided that iPhone style touchscreens are the "hip", "trendy", and ultimately most marketable way to go.
by pepperboi222 May 14, 2008 8:03 PM PDT
Now if it looks and feels physical then you might like it.
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by gary85739 May 14, 2008 8:10 PM PDT
The day will arrive when you'll just "speak" and the computer will do the typing...without a keyboard or need for mouse either...just ask and ye shall receive...nice thought eh....
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by jbuberel May 14, 2008 8:28 PM PDT
Neither touch nor voice will ever completely replace the need of a keyboard or similar device. Three immediate reasons I can think of:

1. Writing code: Imagine speaking Java source to a text editor.
2. I can type faster than I can speak clearly enough for dictation software to interpret me accurately.
3. You would not want to have 100 people in an open office speaking their email replies.

The ultimate interface will direct brain-thought-to-computer for both text entry as well as programmatic manipulation. My guess is that we're still 25+ years from seeing that reality.

-jason
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by xtracooltech May 24, 2008 8:40 AM PDT
You are absolutely correct. The tactile feedback from a keyboard will always be available for power users. I believe a replacement for the mouse may be a watch like device that uses light to sense hand gestures. After all, using a mouse or remote is basically moving a finger up and down. Onscreen data will be accessed like the novel and expensive touch screens only with any computer or TV screen without having to touch it. I'm serious because it is already possible. See CES Innovations in gaming.
by amigosito May 14, 2008 9:01 PM PDT
Sounds like another Bill Gates pipe dream that MSFT will never be able to bring to market on time...by the time their touchwall reaches the market, Apple and others will have likely already productized their own touch tech. Case in point: the PC-powered home, or even the PC-powered livingroom...for all Bill's talk, Apple is the one making the most strides in that area.

Besides, the old Nintendo Powerglove is still the closest thing to Minority Report IMHO.
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by Imalittleteapot May 14, 2008 9:32 PM PDT
I don't know. Is it really easier to write a resume or report or C program without a keyboard than it is with a keyboard? Ok I could use a touch screen, but I'd just be touching a keyboard drawn on the screen. Same diff and costs a whole lot more.

Seriously, I don't want to touch the wall. Touch in a way has come and gone, except for portable devices, but nobody knows it yet. Why walk up to it and touch it when I could interact with it Wii style from across the room or close up. Best of both worlds. The tech is already there we just have to wait for people to see how it can be used outside of a game system.

We invented the remote control how long ago? Now what, you want me to walk up to it? What's the surface for? A giant touch coffee table? All the while other people have iPhones. The same tech in a shirt pocket. The idea has come and gone. MS is just trying to play catch-up.

Why don't they understand that computers get smaller? They have always gotten smaller. Why does MS keep think they're going to bigger or house sized? They already were. Now they fit in your pocket. That's the future. Hide it away when you don't need it. Pull it out when you do. Like an appliance. Coffee pots were high tech once, but I wouldn't one house sized. I don't want a house sized Internet either. When I get bored I just want to shut it off and put it away.
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by johnqh May 14, 2008 9:58 PM PDT
Bill Gates and news.com got it all wrong.

People are not replacing typing with speaking - people are replacing speaking with typing.

Just think about the workd "texting". Instead of making a phone call, people would rather SMS a dozen rounds, even though the keys are tiny and awkward.

Is BG saying that people should just "type" SMS by speaking? Why? If people want to speak, they would dial the number. It is called a phone call.
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by AppleSuxLeo May 14, 2008 10:48 PM PDT
The future is voice control...and MSFT is the leader already with their excellent Sync system in the USA , AKA Blue and Me in Europe for automobiles...and they just inked a deal with Hyundai for Snc-type tech for their cars. People love the Sync system. Just ask Brian Cooley !
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by Imalittleteapot May 15, 2008 12:23 AM PDT
Sure it is. My cell has voice dial. I never use it. Most my friends have voice dial. They never use it. Have you ever tried using speech recognition in a karaoke bar? Let me just say it doesn't work very well.

What if there were 5 or 10 people all working on computers in the same office? That's going to get pretty loud. What if your spouse is trying to watch TV? How many minutes do you think you have before they bite your head off? Wait until your OS crashes and you have no keyboard or mouse. How do you plan to reinstall the speech software? How would you click the EULA?

Speech, really cool on paper until you find out the computer is just as dumb as before. Yeah, you can tell it what to do, but you have to tell it what to do. That's the problem.

AI and speech need to be paired, but all that would give me is just a good old fashion employee. We already have those. It'd just be made of metal is all and maybe cheaper. Not really something the world hasn't seen before.

Voice is a tool. It is true that talking to a GPS unit while driving to get directions is easier, but that's just because you're using the right tool for the job. It still isn't right for every job.
by minhazl May 14, 2008 11:52 PM PDT
Agree with most of the people commenting - touchscreens/walls will supplement the keyboard but will not replace it.

The author seems to want change for the sake of change - get real.
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by kelmon May 15, 2008 12:41 AM PDT
The problem, as most have pointed out, is that touch-screens makes data entry difficult and that needs to be addressed before the keyboard will die out. While voice is a potential solution, I echo other sentiments that in practice this will add to overall office noise and, personally, I would not be comfortable dictating documents that are potentially sensitive in nature in an open environment. It's possible that in the far away future we may be able to enter data via thought, and that's the only solution I am seeing to removing the keyboard since any solution will need to be both fast and secure. However, since we're only at the stage of moving mouse cursors with thought, it's going to be some time (if ever) before we can extract text from thought.

I can see the mouse being replaced with touch but the surface that we touch will need to be horizontal rather than vertical for comfort. Given this we'll continue to require 2 planes - one vertical plane for a viewing surface, and one horizontal plane for controls. A single plane for both viewing and control either makes it uncomfortable for control or viewing for extended periods, although it would be fine for short bursts.
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by xylouris May 15, 2008 1:40 AM PDT
Why do we pay attention to what Bill Gates says? Has he ever been known to correctly predict a trend in technology?
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by xylouris May 15, 2008 1:47 AM PDT
Why do we pay attention to what Bill Gates says? Has he ever been known to correct predict a trend in technology?
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by Maccess May 15, 2008 5:08 AM PDT
I type faster than I can talk or write.They've been saying the keyboard will go away since the keyboard was first used in a typewriter over a hundred years ago. Speech recognition computers will never be good enough for writing long documents or even entering data in spreadsheets. Even at 99% accuracy, that's still lot of typos you'll have to go back to and correct. The touch interface and keypad works great on phones because people usually CONSUME data from a phone (look up addresses, read messages, etc.), while they ENTER and MANIPULATE data on their desks.
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by Ian Kirkland May 15, 2008 5:44 AM PDT
Stop confusing things! This is not a touch system. This is a gestural system. that's a totally different interface and uses a totally different approach.
The reason the M$ keeps showing big ass tables and giant wall computers is that they don't have the technology to make these things small. They can't. The nature of how they work demands large, very large format.
There is absolutely no way to miniaturize this approach. The resolution of the gestures cannot be fine enough. And just exactly where would you put all those motion sensors on a 5" X 3" device?
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by xtracooltech May 24, 2008 9:54 AM PDT
The status quo chose to support the touch scenario that uses infrared cameras. Minority Report doesn't just demonstrate their choice of man machine interface, it shows their lust for scanning everyone to bombard with commercials. This is what they're trying to create and that's why less intrusive interfaces are crushed or at least repressed. Complex touch screens will eventually be replaced by current platform compliant interfaces.
by StrongJedi May 15, 2008 6:15 AM PDT
jbuberel I do agree it will never completely replace it but your comment that you can type faster then you speak I find very hard to believe because Most conversational speech is at 200 words per minute or more. The worlds fastest typer Mrs. Barbara Blackburn of Salem, Oregon can maintain 150 wpm for 50 min. Her top speed was recorded at 212 wpm. So really outside of programing which will probably always require a keyboard everything else once programed can except the much faster input of voice.
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by intelpentium4 May 15, 2008 6:44 AM PDT
Gates is absolutely right about the future. We started out with a command line interface, in the early days of computing and gradually worked towards what we have now which is a graphical user interface. I'm sure in the next 10-15yrs we can see the gradual shift towards a touch user inferface. It's just the evolution of computing!
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by The_Decider May 15, 2008 10:42 AM PDT
How do you figure? Your claims that it is the next advance have no merit.

Gates is hardly credible enough for you to use as proof, since he has never correctly predicted anything in technology.
by JCPayne May 15, 2008 4:59 PM PDT
The Graphical User Interface was actually a Xerox Corporation invention they threw it out though. Gates "borrowed" the idea and kept going.
by JCPayne May 15, 2008 4:57 PM PDT
Hmmmm.

He was wrong on WebTV....
MSN burying AOL...
Yahoo...

And investments...

Article: Bill's billions dwindle in Q1
Massive fines and online competition hit Microsoft profits
By Our financial correspondent, Euros Pound: Friday, 25 April 2008, 6:59 AM

http://www.theinquirer.net/gb/inquirer/news/2008/04/25/bill-billions-dwindle-q1
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by lostlo May 16, 2008 10:00 AM PDT
Agreed. People who can't type fast may love the iPhone, but I would lose my mind if I had one. I type fast and would love to see phones, laptops, etc that are geared toward this. I'm stuck using a Sidekick (like a teenager!) because nothing else can keep up with me. Is it even possible to find a laptop with a full-size keyboard anymore? I would have to work 16 hours a day if I couldn't type at full speed.
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by dmm May 16, 2008 10:54 AM PDT
1. You don't have to speak aloud in order for speech recognition software to work. I remember an article about 2 years ago, describing a system that recognized "speech" that was only "mouthed." As I recall, it combined a cheap camera looking at the mouth with a sensory band around the throat. (I think the Air Force was funding it, because they were concerned about speech-to-text in noisy environments.) Plus, when combined with a microphone and the speaker whispering, it performed notably better than usual speaking-out-loud speech-to-text systems. My point is, the office of the future could be based on speech-to-text, could be cubicles, and yet could still maintain privacy of communication.

2. When people say "I type faster than I talk," what they might mean is that hearing themselves talk distracts them from their thoughts, while typing does not (or less so). They might not have any problem if the speech didn't need to be aloud. Also, they might mean "I type code faster than I can talk code," but that might change if text-to-speech engines were designed specifically for coding specific languages. (\begin rant\ Of course, that will never happen as long as we keep allowing brand new coding languages to crop up and supercede all their perfectly-good predecessors every 6 months! \end rant\)
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by TomMariner May 16, 2008 12:18 PM PDT
Of course Bill is right you ninnies! we can come close to that today and at a fraction of the costs the financial dudes are yelling about. I have produced products for medical for a few years now that feature great screens and touch. The improvement in accuracy, workflow, ease of learning, etc. are amazing.

But I have to tell you that we do have customers who want it "the way it has been for 40 years" and we give it to them. My prediction is that advanced interface will come creeping slowly as the young and young at mind embrace not just the possibility, but the real and immediate benefits. And pretty soon will not buy anything that doesn't look and feel "like that".

I was blown away by the IPhone user interface and whole idea. The fact that the IPhone is threatening to do to the mobile phone business what ITunes did to the music business has nothing to do with how clear the telephone is -- It is totally the human interface. Pay attention or go out of business. Hey investors -- you listening to this? Innovation rules!

Forget the grain of salt, on this one, Mr. Gates is a pessimist -- We will be doing lots more than even he thinks with the technologies like OLED, powerful embedded processors and inventive development environments.
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About Coop's Corner

Charles Cooper has covered technology and business for more than 25 years. A graduate of Queens College and Columbia University, Cooper received the Excellence in Journalism award from the Northern California branch of the Society for Professional Journalists for column writing.

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