April 3, 2008 11:36 AM PDT

E-commerce and its discontents? Oh yeah, and more

by Charles Cooper
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So Ben (Bailout) Bernanke has been testifying before Congress the last couple of days, predicting a possible contraction in the first half of the year. Lovely. Though considering the Fed's predictive track record, I wouldn't hit the panic button just yet.

How all of this economic upset is going to affect e-commerce obviously continues to be the big unanswered question on Wall Street. Piper Jaffray just came out with the results of a survey of 200 consumers which, among other things, suggests that the grim spending outlook for the remainder of this year will be, well, grim.

Cloudy days ahead? Wall Street wants to know

These things move in cycles but right now, the signs point in the direction of a trough. The level of consumer confidence remains low, even after the passage of President Bush's stimulus package. The survey suggests that we're entering a period which will be punctuated by less spending on e-commerce. The highlights (or should that be "lowlights"?) include the following:

•  36% say they are worse off financially today compared with a year ago. While 41% reported no change, 23% indicated that things were better.

•  Just 31% of respondents say they are "most likely" to buy goods and services with the rebate checks. More people--40%--are planning to cut discretionary purchases while 53% plan on spending the same as in 2007.

•  Among the Web shoppers surveyed, 33% plan to buy fewer discretionary goods online, 55% say the amount will remain about the same while only 12% expect to purchase more.

•  27% of online shoppers expect to reduce what they buy. (This is an across-the-board decrease spanning consumer electronics, computers, and jewelry verticals.)

•  When it comes to buying high ticket items. 40% of the respondents plan to spend less than $500 per purchase. Half say things will remain unchanged while 10% expect to buy more high ticket items in 2008.

Charles Cooper has covered technology and business for more than 25 years. Before joining CNET News, he worked at the Associated Press, Computer & Software News, Computer Shopper, PC Week, and ZDNet. E-mail Charlie.
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by Mike Dartt April 4, 2008 12:17 PM PDT
Only 200 consumers? How is that a large enough sample size for this sort of research to be relevant to any population larger than a high school?
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by bdennis410 April 4, 2008 12:24 PM PDT
I plan to use my rebate to start an e-commerce business.
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by dsherr1 April 4, 2008 12:39 PM PDT
Bernacke's comments are more an acceptance of what is rather than a prediction of what will be. You may have failed to note the jawboning function of his comments. The Fed hass already lowered rates in unprecedented jumps, not to mention the JPMC/Bear Stearns bailout. The $160B+ stimulus is more a loan against next year's tax refunds than a rebate. So in this election year, we can see all kinds of moves to support the incumbents. On E-Commerce, we know it is expected to be low from the drop in on-line ad sales. Why should we be surprised that most disposable income driven activity is off in a down economy. Patience. 2009 will see a recovery. It is interesting to note that housing in the $2MM plus range is not hurting. Too bad we don't buy houses on-line, although that is not true in Second Life.
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About Coop's Corner

Charles Cooper has covered technology and business for more than 25 years. A graduate of Queens College and Columbia University, Cooper received the Excellence in Journalism award from the Northern California branch of the Society for Professional Journalists for column writing.

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