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February 5, 2009 4:00 AM PST

Why it's time to dump smartphone data plans

by Charles Cooper
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Time to dump smartphone data plans? Why not? The cell phone market is stagnating--and worse while only a fraction of wireless customers own smartphones. Any way you look at it, the global cell phone market appears to be in miserable shape.

Some recent headlines to consider:

• Motorola loses $3.6 billion

• Sprint Nextel announces plans to cut 8,000 jobs

• Nokia's profits plunge 69 percent

• New subscriber growth at T-Mobile USA (which coincidentally offers the only Google Android phone in the U.S. market) suffers a steep decline.

•  While the fourth quarter is usually the best time of the year for carriers, global vendor shipments fell in the period by more than 12 percent compared with a year ago.

(Credit: Strategy Analytics, Bernstein analysis)

Against this backdrop, the (increasingly few) optimists out there believe that smartphones will ride to the rescue of the wireless industry. Ryan Reith of IDC put it this way:

"As long as operators are able to continue to subsidize these devices, and developers continue to enhance applications, then this segment will be a silver lining to an otherwise gloomy market."

That's the conventional wisdom and it might be the right prescription during a normal period. But we're living through such a rough patch that not only is North America reaching a cell phone saturation point, but even the optimists at IDC worry that sales may wilt in the face of weakening demand, currency volatility, and reduced access to credit.

In tech-obsessed areas, such as Northern California, New York, Boston, and Los Angeles, you'll find lots of people who have traded up and bought fancier, higher-margin smartphones. They are in the minority. Fact is that smartphones represent 17 percent of the 1.3 billion mobile handsets expected to be sold around the world this year.

The rest may be dying from iPhone envy or whatever. But they ain't close to signing their name to the line which is dotted. The culprit: the exorbitant cost of the various data service plans.

I'm not concerned here with the geeks, the cool kids with the big bank accounts or the corporate types who can justify the purchase to their bosses. For the average Joe, who already pays a fortune for subscription television and Internet service, paying a monthly data service on a smartphone qualifies as a luxury that can be postponed until normalcy returns. A dowdy cell phone is more than enough to put you in touch with the wife and the kids and hey, you can also call Sal's Pizza for Saturday night delivery. Your cell phone may not run Google Latitude just yet. But trust me, Western civilization will survive.

In the meantime, I'd like to offer a modest proposal, courtesy of Bernstein Research's reliably incisive Toni Sacconaghi. In a note published Wednesday, Sacconaghi discussed the impact of the monthly charge for required data service and the effect on sales of Apple's iPhone. Here's the crux of the argument:

"Apple is effectively not participating in 83% of mobile handset market today. To more effectively address this part of the market, we believe Apple should offer an iPhone that does not require the user to sign up for a data plan. Note that we do not necessarily believe that a non-data plan iPhone needs to be priced significantly lower at retail than the current 3G iPhone ($199 in the US, with service contract), but waiving the data plan requirement alone would save users on the order of $30 per month, or $720 over two years-making it accessible to a much larger base of users."

Sacconaghi was writing about Apple and AT&T, but let's extend the analysis elsewhere. Maybe other carriers wind up subsidizing less of the upfront cost of their devices. (Or maybe not.)

That wouldn't be charity. There's a good business case to be made. In Apple's case, Sacconaghi estimates that a non-data plan iPhone represents an additional $7 billion in annual sales and $4 billion in gross profits (assuming 3 percent market share).

Of course, the carriers may deem this nonsense and instead decide to hold out as long as they can. It wouldn't be the first time they resisted change, but there are tens of millions of potential new subscribers up for grabs in an increasingly volatile world.

Charles Cooper has covered technology and business for more than 25 years. Before joining CNET News, he worked at the Associated Press, Computer & Software News, Computer Shopper, PC Week, and ZDNet. E-mail Charlie.
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Add a Comment (Log in or register) Showing 1 of 2 pages (51 Comments)
by Perry_Clease February 5, 2009 4:29 AM PST
Groan!
Reply to this comment
by jlm429 February 5, 2009 7:47 AM PST
YESSSSSS!!! I would buy an iphone if I could use my current data plan (about $70 w/ att). I would use wifi where available and skip the 3g. doubt this will happen though.
by businesscontacts February 5, 2009 4:29 AM PST
I agree. I bought a smartphone about 18 months ago. I've never subscribed to the data plan. I just used the pay as you go option. In Panama, the data plans are not cheap, about USD$0.01 per kb.

So for 1 mb you end up paying $10.24. I am a geek with a business sense and It quickly became apparent that I can survive using my smartphone just for keeping in sync with my desktop computer using usb.
Reply to this comment
by cgramer February 5, 2009 4:30 AM PST
I've been saying for months now that really the only obstacle to my upgrading my old RAZR V3 to an iPhone 3G isn't the cost of the device, it's the cost of the data service. I'm glad I'm not the only one who's come to the same conclusion. If I could add unlimited data transfer to my current plan for an additional $9.99 per month or something along those lines, I'd gladly do so.
Reply to this comment
by protagonistic February 5, 2009 8:42 AM PST
It seems we have the same situation. My RAZR V3 will do until they decide to offer some kind of affordable data plan.
by stumiller February 5, 2009 4:44 AM PST
Same here in Switzerland, where is costs about $3 / MB for entry-level volumes... the real cost is not the fancy phone but the data usage which will prevent you from taking advantage of the phone's connectivity & Internet features!
Reply to this comment
by pierre-em February 18, 2009 8:12 PM PST
DATA plans in NZ are pretty good ..well in comparison to what you are saying. on prepay or without a plan it is 1 dollar for 10MB / per day. once you exceed that 10MB allowance it gets a lot more expensive. The first Iphone plan is 250MB for 60 dollars (NZ) and that includes 100 txts and 1hour of calls. .. AND I STILL FIND ALL OF THIS TOO EXPENSIVE. I have a N95 with no data plan. I use the prepay one for when in WIFI network
by BK216 February 5, 2009 4:45 AM PST
Seems like a dumb idea to me. If you want to use data services on the go you pay for a data plan. Simple as that. (I currently have a BB Curve 8330 on Verizon).

The one thing I dont really agree with is Verizon's policy of "if you use a smartphone on VZ then you HAVE to have a data plan". I'd rather it be like ATT/Everyone else's policy of "You can use whatever phone you want with any plan you want (cept iPhone)".
Reply to this comment
by BBPhil February 5, 2009 4:58 AM PST
I agree. One correction. I was able to use a blackberry without the data plan. I called verizon and their rep helped me with what I needed once I explained that I understood what I would be getting. Now that I think of it, I bought the Blackberry else where and activated it with Verizon. Still, I do think its possible to use a blackberry without the dataplan.
by techman21 February 5, 2009 9:03 AM PST
You may be right about AT&T not requiring the data plan, UNLESS you want the rebate on that smartphone.
by steel36 February 17, 2009 9:30 AM PST
The point the author is making is that plenty of us don't care about data services on the go. We just want a pda/phone in one device. We'll use Wi-fi when available for syncing and browsing to update our calendars, contacts, media, etc. Or use a cable. This used to be an option. There's simply no reason it should have gone away. Take an Ipod Touch, put a phone radio in it, and there you go. I'll pay for that. One time. No monthly fees. This is part of why the Touch is huge right now, and why Verizon can't get people to buy their Storms or Omnias and are dropping them to $99 as incentives.
by electronista February 5, 2009 4:58 AM PST
I don't think Apple would ever agree to an iPhone without a data plan -- it's too essential to what makes the device special. It'd be like going back to screen-equipped iPods without video.

The real challenge is to get AT&T and their kind to bite the bullet and give newer iPhone owners the $60 plan they had before -- so users will not only have a lower-priced plan but get back the SMS built into the package. That would probably juice iPhone sales as much as the $199 price did.
Reply to this comment
by Idyot February 5, 2009 6:18 AM PST
So... Apple should do what? Come out with an iPod Touch that can make cell phone calls - and no data plan? I would not put it past them.
by mediocrates--2008 February 5, 2009 5:00 AM PST
I've been a smartphone user for seven years now, but I don't use the data plan. I tried it out for a few months, but couldn't justify the cost.
Reply to this comment
by awfrost February 5, 2009 5:01 AM PST
Amen. I hope they listen to you. I use a Blackberry at work but it is increasingly locked down (Twitter is blocked). I would love to have a personal iPhone or Blackberry but can't justify the data rates.
Reply to this comment
by realmrinternet February 5, 2009 5:04 AM PST
Whoa... the American people aren't as stupid as some Government Bureaucrats or Wirekess Industry Smart ***** tried to get us to believe after all.

The cost of these wireless services are simply outrageous as compared to what consumers get in most other Industrialized nations and this is documented extremely well all over the Internet - FOR CHRIST's SAKE!

These obscene wireless industry profits do NOT resemble anyone's reality of a reasonable profit margin and does duplicate the obsessive greed we have seen recently on Wallstreet.

These wireless industry wantabe rocket scientists apparently have never heard the very wise concept - a little of something is much better than a lot of NOTHING!

A reasonable profit margin would drive many more users to use these services - but only a drunk and stupid consumer buys the current high priced garbage now offered.

Enough said...
Reply to this comment
by seven7dust February 5, 2009 5:06 AM PST
I don't get it
Apple have clearly stated that they aren't in it for market-share
why would they reduce price ?
these analysts r seriously getting paid too much
Reply to this comment
by shelby_sf February 5, 2009 7:03 AM PST
Are you smoking crack? Making software and hardware is ALL about market share...
by seven7dust February 5, 2009 7:19 AM PST
if you have seen a recent transcript during the quarterly conference call
they said that they don't plan on releasing a cheaper phone
and playing in the lower end segment of the market
where most phones r sold
if they really cared about market-share
they would have released a cheap IPod music phone long long back

it's the same with Macs
they could easily reduce profits
and double market-share but they don't !

it may sound weird but it's Apple for you they always do things differently
'think different' was their slogan for a long time afterall !
by cchenoweth6 February 5, 2009 8:25 AM PST
I agree with Shelby on this one. I don't care what they say. They would love to have 100% of the cell phone market at a premium price to the consumers.

They are not as different as you think. All their products aren't made in the US. The maximize profits by making them elsewhere. That doesn't sound like a company that "Thinks differently" to me.
by moil4gold49 February 6, 2009 2:15 PM PST
Shelby is wrong when s/he says "Making software and hardware is ALL about market share..." Actually, um, it's about maximizing shareholder value, related to making profit. Market share is definitely a good thing, but so too is margin. Apple consistently tries to maximize profit by offering premium products with high margins. Think about it, biz whiz, is Manolo Blahnik all about market share? Lots of businesses eschew share to maximize margin, and it works when customers are willing to pay the premium.

Separately, on the original topic, Apple has deals with the carriers to share in the recurring subscriber revenue. Still think they would make more money by selling a phone with no data plan? Don't you think the carriers have a clause in the deal that says Apple won't sell iPhones without the std. package of AT&T iPhone services?

Don't want an iPhone with the data plan required, get a Touch and a free Razr and stop complaining. The iPhone "whole product" is the phone and a two year AT&T subscription, it is profitable for both those partners, so they will stick with that whole product for now. Don't like it? Don't buy it. Let freedom reign.
by digitalshaman February 5, 2009 5:07 AM PST
Simple answer - make the carriers charge for bandwidth ... They can measure it but refuse to express in consistent terms (eg, charging sender & receiver for the same flow of bits, lack of transparency over where the user's network begins & ends, separating "access" from "information services", to name a few).

While we're at it, better privacy controls matched to diligence over ownership over information about the user (so-called personal entropy) belongs to the user as do user bug reports & names in which they have build recognition (equity) for which they share in no upside when providers use that information (eg, SEO is really "small business marketing" / user- generated content that is used by others up to a point of unknown returns - "fair use" for some but not all, to name other instances).

Hey we are about to lose free analog TV (even with 4 month delay) ... Why not charge for AM radio too?
Reply to this comment
by rcardona2k February 5, 2009 5:09 AM PST
Carriers in the US do offer unlimited data plans but the rub is they're not sharable with other devices on the same plan. I want a data plan on my smartphone but I have other phones that need data too and a couple of data cards (built-in, usb/expresscard) but I don't want to pay an extra $60/mo for each data-capable device. All carriers share voice minutes, some even rollover minutes, why can't data be shared without huge penalties? I would not be using these simultaneously so sharing data makes sense.
Reply to this comment
by FellowConspirator February 5, 2009 5:28 AM PST
Pricing for wireless service, at least in the US, really makes no logical sense at all. A text message of 140 bytes costs 20 cents, but it's 12 cents / minute for voice that is being sent at sustained 13.2 kbps (e.g. talking on the phone is like sending 13 text messages per-second). That means, per bit of bandwidth used, SMS costs 1320 times as much as voice, despite the fact that voice requires a much higher grade of service (real-time) than SMS (message relaying can take seconds, even up to a minute).

1 MB of data is roughly equivalent to 10 minutes of voice traffic. AT&T offers unlimited data for a premium of $30/month (plus an extra $30/month for tethering), but unlimited voice is a $60 premium over basic service. Unlimited text messages: $20/month. So, you've got 3 separate items that permit you to use unlimited bandwidth, but you have to pay a charge per function on that bandwidth.

Yet despite the high cost, you still get locked hardware, punitive contract terms, and intentionally messed up firmware (feature lockout so they can charge you additional for features the phone normally comes with; remove basic phone software and replace with links to for-pay services, etc.). It's larcenous.
Reply to this comment
by tdreher February 5, 2009 5:48 AM PST
Its not that simple though. Cell phones aren't VOIP, its just just all data. In GSM at least, you have to allocate additional timslots in your T1 for the EDAP pool ect. It takes considerably more bandwidth on your backhawl to transport the data back, as well as additional equipment on site and at the switch. You only have a certain amount of voice channels per radio, and a certain number of radios per site, so every data connection you have requires just as much as a phone call. Apparently alot of people here haven't moved on to smartphones yet, but as someone who has been using them for about five years, my phone is using data more than voice anyway. Updating weather apps, traffic for gps, IM, ect. There is almost a constant connection. So you almost have to dedicate two voice channels per phone vs one. If you followed that.
by hawkeyeaz1 February 5, 2009 12:10 PM PST
Agreed. Net Neutrality would do wonders for this market.... Funny, these same companies are the same (or almost the same) ones who say net neutrality should not govern ISPs... Hmm..
Treat all data as data...
by netweb74 February 5, 2009 5:40 AM PST
A few of my co-workers have subscribed to Smart Phone data plans. I haven't personally. I have a small business and I just use my phone to make and receive calls. Has anyone tried any type of phone broadcasting systems? I heard that you don?t even need hardware. If you own a business, check out: http://www.orangepoint.net.
Reply to this comment
by Remo_Williams February 5, 2009 5:51 AM PST
If the carriers got a little smarter and went after Comcast, Optimum Online, and other broadband players with a SIM-capable router, these data plans would be well worth their price. For most people, 3G at the home would be just fine.

-R
Reply to this comment
by BreadNButter February 5, 2009 6:14 AM PST
Considering that Smartphones allow you to connect to your homes wireless network which is way faster than 3G there would be no point to have 3G at home.

I have a G1 and I'm not paying much more for data service than I did with my Razor. My minute plan hasnt changed, and with the razor I had to pay 9.99 a month for unlimited texting and picture messages. With the G1 data plan thru Tmobile I pay 24.99 a month for 400 messages and unlimited data access. Of course this means I cant text as much, but with IM, Email, and countless FREE applications there is no need to text as much.

Do people really pay 60 bucks for data service thru AT&T? really? Maybe its time to try a new service provider.
by denn_denn01 February 5, 2009 5:55 AM PST
I have a data plan and love having it. It is costly, but as of right now I have the disposable income to purchase it. What I would like to see are lower costs options for data plans though.

It seems to me that the wireless carriers (ATT?) are becoming monopolies in an emerging market (cell phones) which require a completely different infrastructure. The government should open up the use of all towers to all carriers. This would cause carriers to really compete over prices based on their costs, not on their power in a given market. Ultimately features such as data plans would become cheaper (as well as our typical plans). Maintaining the towers could be contracted out to carriers in the area and paid for by the taxes on usage. While we may pay more in those taxes, the overall costs of the plans shoudl decrease and you would see more priced based competition as well as a drive to add features which right now are priced at a premium or not available.
Reply to this comment
by ice82 February 5, 2009 5:55 AM PST
I have my data plan only because I got it for C$15/month for unlimited mobile browsing/streaming on my BlackBerry. My wife has the same thing, but doesn't use it much.
Reply to this comment
by xilonic February 5, 2009 6:23 AM PST
I have an iPhone and cannot imagine not having a data plan. It would be akin to using a washing machine without detergent - well, it kinda works, but how well?
Reply to this comment
by HakNick February 5, 2009 6:38 AM PST
No data plan here and my iPhone still rocks. Downtown Toronto (where I spend 95% of my time) has complete downtown area coverage for 9.99 a month unlimited wireless. At work there is even faster wireless and at home as well. Why do I need 30$ data plan for it to only be 3G and only capped at 5G per month again ?
by Idyot February 5, 2009 6:25 AM PST
a better analogy: The iPod Touch could be to the iPhone what the 486SX is to the 486.
Reply to this comment
by jimspice February 5, 2009 6:27 AM PST
I found the way to go was voice plan only, but smartphone with WiFi. For my purposes, this was enough. Unfortunately, my carrier of choice chose to disable that functionality in its phones (starts with a V, ends in an N, has an ERIZO in the middle) so I ended up buying an old but fully functional one (Samsung SCH-760) on eBay and having it activated. The new Omnia does have WiFi, but you need the data plan to get the lower price.
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About Coop's Corner

Charles Cooper has covered technology and business for more than 25 years. A graduate of Queens College and Columbia University, Cooper received the Excellence in Journalism award from the Northern California branch of the Society for Professional Journalists for column writing.

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