June 4, 2008 12:01 AM PDT

Quick fix for disappearing system tray icons

by Dennis O'Reilly
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For whatever reason, the last time I booted my Vista laptop the network icon was missing from its usual spot next to the clock in the system tray.

I right-clicked the Start button, chose Properties, and clicked the Notification Area tab to recheck this option under "System icons," but it was grayed out.

I found the solution on Colin Cochrane's blog. Here are the steps in a nutshell:

Back up the Registry by creating a restore point.
Press the Windows key, type regedit, and press Enter to open the Registry Editor.
Navigate to and select HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify.
Delete both IconStreams and PastIconStream in the right pane.
Press Ctrl-Alt-Delete and select Start Task Manager.
Select the Processes tab, choose explorer.exe, and click End Process.
Choose the Applications tab, click New Task, enter explorer.exe in the text box, and press Enter.

Your icons should reappear.

Windows Vista Task Manager's Create New Task dialog box

Return missing icons to Vista's system tray by editing the Registry, stopping explorer.exe, and restarting the process via Task Manager.

(Credit: Microsoft)

Another option for taskbar problems is the free Taskbar Repair Tool Plus, which I found on Kelly Theriot's Kelly's Korner.

Tomorrow: the best OpenOffice.org templates and clipart.

Originally posted at Workers' Edge
Dennis O'Reilly has covered PCs and other technologies in print and online since 1985. Along with more than a decade as editor for Ziff-Davis's Computer Select, Dennis edited PC World's award-winning Here's How section for more than seven years. He is a member of the CNET blog Network, and is not an employee of CNET.
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by amandachuck June 4, 2008 12:49 AM PDT
You have got to be kidding me. What a hassle. While I've never, ever lost an icon on the Mac OS X dock, if it were to happen, the way to fix it is to drag it over. Simple. The way to fix a missing menu bar icon (happens once in a while) is to open that control panel and choose "show in menu bar." None of this registry editing garbage. Wow.
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by hf2008a June 4, 2008 3:12 AM PDT
I was thinking exactly the same. What a hassle. No wonder people migrate to mac eventually.
by Trane Francks June 4, 2008 7:56 AM PDT
Funny. MY OS X install has lost menu bar icons and it was a monumental hassle to get it right again. I love my MacBook, but please don't pretend the things are perfect. They aren't.
by thelemurking June 4, 2008 8:31 AM PDT
Oh look, another elitist macintard chipping in on something that does not pertain to them. It's like they have to get involved in everything because it helps them feel superior. But in all that smugness, they cannot seem to grasp that if what makes OS X superior, it would be 95% of the market place and Windows would be 5%.

I've never had a single problem in XP or Vista other than Nvidia driver crashing when I first installed Vista. I don't need everything dumbed down for me to have a good computer experience. XP and Vista work great! I actually like having the ability to get into the registry and make tweaks...
by fortyonejb June 4, 2008 5:14 AM PDT
And you do realize that neither of those are the same as the system tray which is what the author was talking about? Unlike mac and its philosophy of "shove everything we want you to see on the dock", MS looks at what you never touch in the system tray and feels that if you don't ever use it, why show it? I've had things disappear out of the system tray but, why take up screen space for something you never interact with anyway?
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by MaLvaDo39 June 4, 2008 6:45 AM PDT
Obviously you've never used a Mac enough to understand. You can drag any icon to the dock and any icon off the dock. Simple and quick customization that YOU decide on... not MS deciding for you.
by protagonistic June 4, 2008 8:11 AM PDT
Uh, just because you don't use an icon in the system tray does not mean you don't need to see it. I always kept some visible because they provided status information. And I would not suggest the procedure involved here to most users I know or I would be having to make a trip to help them unscrewup the system. Most users have no business messing with the registry.
by ti99_forever June 4, 2008 5:18 AM PDT
Gee, "quick fix"?!?!
Isn't that a little overboard? A restart would be faster, safer even. Basically, restarting explorer.exe IS a restart. Must admit, didn't know you could end it and continue on! But a restore point, edit the registry, restart explorer.exe? You got to be kidding! Is this sarcasm? I usually detect this, I'm a master...

Answer me this? How come, when I minimize an application, often the icons on the desktop take the "default icon" form and are then slowly refreshed by Windows? This happens mostly in XP, but I think I've seen it on Vista as well.
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by ti99_forever June 4, 2008 5:21 AM PDT
Umm - he is talking about icons that ARE used that disappear for no reason. Usually, the ENTIRE system tray disappears.
Windows hides some (you can find these by clicking the ">>" to the left of the tray (or is it "<<").

Also, there is/was a Wizard to clean up icons not used - placing them in an "unused icons" folder on the desktop. There may be something similar for the system tray.
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by murbo June 4, 2008 5:24 AM PDT
And you do realize that you can fully customize "the dock" right? if you don't want something you can drag it out, or if you do want something in there you can just drag it in.
Unlike the start menu in windows, where you have to spend at least half an hour to organize even if you have just a few programs installed.

But i gotta give it to you, I am surprised that you didn't hit us, mac users, with that one button mouse insult which was outdated like a decade ago.

Oh and by the way, "menu bar" in mac is the equivalent of system tray in windows.
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by pjhenry1216 June 4, 2008 6:50 AM PDT
the system tray is NOT a collection of menus. they are applications and services that are currently running. the start menu is *not* the system tray. the start menu is the collection of icons that you use if you want to execute the given program. plus, you can click and drag icons into the start menu, so i don't know what you're talking about with "half an hour" to organize it. at least pc user's arguments were true at some point if now outdated. you guys just make up things as you go. macs aren't superior to windows. windows pcs are not superior to macs. they both have advantages and disadvantages over the other.
by MaLvaDo39 June 4, 2008 6:47 AM PDT
But hey, Windows 7 will get a dock too... just like Apple has had since 2001.
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by pjhenry1216 June 4, 2008 6:52 AM PDT
Out of curiosity, does Vista not give you the capability to just save the entire registry to a reg file? I know I could back up the registry in XP without creating an entire restore point. Plus, you could actually just back up the portion of the registry you're editing.
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by sachanta1 June 4, 2008 7:18 AM PDT
All you need to do is to right click on task bar --> Properties --> notification area in vista.

It is surprising to hear so many superior mac users complain about inferior and outdated windows. Why cant you force yourself to stop reading articles on windows and go play in utopia?
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by _rustedshut_ June 4, 2008 7:29 AM PDT
sachanta1, That is not what this article is about. The Notification Area's check boxes will be greyed out. That includes Volume...

This happened to me yesterday. I had to reboot my Vista computer to get the Volume icon back. Before I did that, I searched high and low for another way to get to Volume. There wasn't any. My other OS preferences aside. This is a ridiculously stupid glitch. I appreciate that there's an article to fix this without rebooting. It is very extreme and risky for such a seemingly mundane problem.
by amandachuck June 4, 2008 9:12 AM PDT
I use both. I'm only commenting on this guy's "quick fix" not on the entire Windows platform. I think, for a new computer (not upgraded), Vista works quite well as an OS. I've set up 3 computers with it for my sister's business.

But this registry editing crap is silliness. All because Windows "outthinks" you or worse, there's a bug that removes icons by mistake.
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by hf2008a June 4, 2008 2:00 PM PDT
What is this hostility against mac users? I use both mac and pc; unfortunately, the applications I use for my work are split between the two systems. It just happens that I have found (along with many of my colleagues) that the OSX environment is much more user-friendly. Just because PCs are cheaper, it does not mean that Mac users are elitists! I actually find macs rip-offs, but they are essential for my work and at least, they are a joy to work with.
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by murbo June 4, 2008 4:01 PM PDT
"superior mac users complain about inferior and outdated windows. Why cant you force yourself to stop reading articles on windows and go play in utopia?"
LMAO that was the lamest thing i have heard today

FYI i need both OS's for my job, and find it useful to read articles about both... like that is any of your business.
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by fredfoobar June 4, 2008 8:12 PM PDT
sachanta1 wrote:
>> All you need to do is to right click on task bar --> Properties --> notification area in vista.

sachanta1, you need to learn some reading comprehension. Dennis clearly stated that he tried that but the option was grayed out.

A sensible (and stable) operating system does not change settings like that without the user doing something to cause it. Guess what? Windows does change a lot of settings without the user doing anything. That sounds very insensible to me. Practically every other modern OS (including GNU/Linux and MacOS X) does not do this. That might explain why adoption rates of Vista are as low as they are (because it has a lot of the same issues as XP) and why people are even switching to more sensible operating systems.

For the record, Vista will never be allowed in my home. My wife still hangs onto XP on one of our computers, but as it gets older and more obsolete by the day (it's already 7 years old!), all my computers will eventually use better, stabler, and more sensible operating systems like Linux and FreeBSD. The best part is that they're free as in free speech and as in free beer--the latter being a natural by-product of the former. (My wife wants to get a Mac someday, so I may have one non-Free OS in my home).
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by dash13pa June 12, 2008 3:46 PM PDT
This exact problem occurred for me on Vista Home Premium when I upgraded to Norton 360 Version 2. The Norton 360 icon disappeared from the notification after the upgrade. No other icons were affected. The fix worked perfectly. Brilliant! Thank you.
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by Art_Aaron July 20, 2008 2:52 PM PDT
Great! troubleshooting steps.
Thank alotttttttttttttttttttttttttt.
Reply to this comment
by vernonrj August 7, 2008 5:33 AM PDT
Wow... you guys have obviously never had this problem. Let me point a few things out.

"I right-clicked the Start button, chose Properties, and clicked the Notification Area tab to recheck this option under "System icons," but it was grayed out."

This part should probably tip you all off that this is not a regular problem you're dealing with. Also, some have commented on the fact that some icons can be hidden from the customize menu (but that's not the problem). I found this article to be very helpful since I experience this problem every once in a while. Sure, rebooting usually fixes it, but it is a hassle to do so. Better to get rid of the problem completely.

Next, to those that wondered, there is an option to export the entire registry into a .reg file. Also, there are entire forums dedicated to people touting their oh, so superior operating system. Do you want to know what I think? There are flaws in all operating systems. They're so complex, it's impossible not to have hiccups every once in awhile. The nice thing is when people figure out how to solve these problems, and share their knowledge with others. Go argue on those forums, not here.

Finally, I have a question. What causes the disappearing icons in the first place? If it's certain applications, which ones?
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by lankychris November 7, 2008 2:08 PM PST
First of all, as someone who is both a Mac user and PC user. (I used to work for Apple) The dock and the windows system tray are apples and oranges, they serve very different functions in many ways.

For some reason windows sometimes loses system tray icons and the best way to get them back is the method described above. Traditional ways of getting them back do not alway work., i.e. using the properties menu etc.

But while I can appreciate Mac users enthusiasm, Macs are by no means perfect, or that much better than PCs. Just tell that to my iMac that is on the fritz right now, or my IBM Thinkpad. All computers have problems.
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by homatas March 2, 2009 12:10 PM PST
Wow, that worked. Thanks. I've tried so many things.
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by Fexii June 16, 2009 6:35 PM PDT
I had to repeat this enough times that I created a batch file to do it for me. Just copy and paste the following into "SystemTray.bat" and double-click it to automate the process described in this post.

@echo off

reg delete "HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify" /v IconStreams /f
reg delete "HKEY_CURRENT_USER\Software\Classes\Local Settings\Software\Microsoft\Windows\CurrentVersion\TrayNotify" /v PastIconStream /f

taskkill /f /IM explorer.exe
explorer.exe
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