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December 12, 2007 10:56 AM PST

Am I the real John Hodgman?

by Michael Horowitz

In one of the new Mac vs. PC commercials from Apple, the PC guy, John Hodgman, has written two books. The first one is about buying a new computer, the point being there are so many choices in the Windows world that it's confusing and intimidating. Fine. The second one, though, is called "I just bought a computer. Now what?" That really hit home.

Back in 2003, I created a class called "So you bought a new computer. Now what?", that I taught a number of times both for a PC user group and at the Continuing Education division of a couple colleges.

The class was needed because a new Windows XP computer ships in, what I consider, a disgraceful condition, even to this day.

A huge number of default settings are poorly chosen. Lots of needed software is missing. For example, I consider Firefox, Thunderbird, a decent firewall, and antimalware software, necessities. Also missing is software that makes living with Windows so much easier, such as, Process Explorer, IrfanView, and Startup Control Panel.

Any new computer, regardless of the operating system, is going to ship with old software. In the Windows world, the preinstalled copies of popular software such as Flash, Adobe Acrobat Reader, and Java are guaranteed to be outdated and thus pose security risks. And, it should go without saying, that bug fixes need to be applied to the operating system. New Windows XP computers are typically missing a huge number of patches.

In keeping with my defensive computing bent, the class started with inventory checking (why does that 40 gigabyte drive have only 34 gigabytes of total space?) and hardware diagnostics. The handout, also an original creation, was about 100 pages and the class took so long, the allotted time was never sufficient. All this without spending much time on removing some of the useless software that typically comes preinstalled.

The Mac vs. PC commercials are funny (at least to me) because they contain more than a grain of truth. Many Windows XP users really do need a lot of assistance with initial setup and configuration.

I must be the real John Hodgman.

Or is he the fake Michael Horowitz?


P.S. "Now what" is the title of the ad. It is available from Apple, but only in QuickTime format. My next posting will be on the dangers of QuickTime. It is also available at YouTube.

This is not a commercial for my New Computer class. It hasn't been updated for Vista, so I haven't taught it in a while. In previous postings, I explained why I think XP remains the better choice for Windows users.

See a summary of all my Defensive Computing postings.

Originally posted at Defensive Computing
Michael Horowitz is an independent computer consultant and the author of several classes on Defensive Computing. He is a member of the CNET Blog Network, and is not an employee of CNET. Disclosure.
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by BobSal December 20, 2007 6:58 AM PST
These commercials are humorous. I wish Mac would show how there computers are better (according to them) though. Otherwise there's not much incentive to change from a PC to a Mac. It's almost like the commercials are geared to Mac people already.
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by RicABlair December 21, 2007 9:42 AM PST
The point of this recent Mac/PC commercial is that Mac users don't want or need to go back in OSes like some Vista users who want to go back to XP because of the flaws in Vista [eg this blogger reiterates ad nauseam--rightly or wrongly-- that XP is better and safer than Vista]. Previous commercials subtly hint that doing digital imaging (photography, scanning, etc.) is much easier on the Mac. Another commercial showed how all of the peripherals attached to a PC were already built-in on the Mac like a Netcam. None are so blind as those who will not see...
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