Netflix down

If you've been trying to log onto Netflix this afternoon and been having trouble, it wasn't just you.

At around 2:45 p.m. PDT or so, after 20 minutes of struggling to get onto the site, I tried again and found the message, "The Netflix Web site is temporarily down."

Netflix's Web site said the service was temporarily down Tuesday afternoon.

(Credit: Daniel Terdiman/CNET News.com)

The site said the service would be back up soon, most likely by 3 p.m. PDT. But we shall see.

Update: Netflix now says it will be at least 3:30 p.m. before its service is back up and running.

[atanasentchev]

Things Happen

I got the error, too, and I was annoyed, too. But they were back up in less than 45 minutes. No big deal.

[MoFo_Machine]

Still waiting

Been down since I've come back from work, says it won't be up till 2:00 AM Pacific time

[pyecheri]

July 23 - Netflix down again, still

It was down yesterday afternoon when I tried to log on and said it would be back up in three hours. Three hours later it said another three hours. This morning it says it will be back up in three hours.

My experience with Netflix has been great - I sure hope this gets fixed and isn't a harbinger of things to come.

[ferndean]

Netflix down again, still

So last night (July 23) Netflix said the site would be down until 7:00 pm PDT. Then they changed that message to say it would be down until 10:00 PDT. Today (July 24) there's a message saying the site will be down until 9:00 am PDT.

Does anyone have any insight into what's going on over there, and why they're not providing more information? Has there been a DOS attack on the site or something?

Thanks.

[aryndar]

Down and counting...

12 hours, still down...

[NicholasVL]

WOW

Still down - 12:48 EDT. What's going on....

[cherriebomb]

I joined Netflix last night...

...only to have it shut down after 30 minutes of rating and adding to my queue!
ANY ideas when it's coming back up, and is the site being down going to affect when I get my first DVD in the mail? I kinda wanted to get in there and fix the priority on my selections before they send me anything.

[davjohn5998]

Netflix

I have been a member of both BB online and Netflix and Netflix is by far the better do not think this is normal 1st time in many years I've been around and the throttling is well I got a check a while back so I think that is not around any longer I complained once and they gave me 4 free rentals on top of what I usuallt get. BB tried to get customers so they gave great deals for a while but stopped that abruptly they do not run their company nearly as welll as Netflix and if you think Netflix stock is a bad deal do not buy it but watch it over the next few years and then kick yourself Warren Buffet says buy good businesses and this one is growing faster than they expect every quarter and making money so sounds solid to me. I am sure this is costing them millions so I bet it gets fixed this time and does not happen ever again would hate to see the funnel shaped booty of the person who's responsibility it was for this not to happen.

[Restorm]

Netflix has been down a lot longer than that

I tried to log in around 4:00 this morning (Eastern time) and got the same message. Only then, they said they would be up by about 8:00 am Pacific time. If they come back up around 1:00 Pacific time, they will have been down for at least 12 hours.

[CrashRhino71]

Site Down and So Is Reliability

Once again the site is down. This company never ceases to
amaze me. And they wonder why their stocks' dropping. 2
Things: #1 Customer Service - on par with with the DMV, #2
Throttling - If you don't know what this is, GOOGLE it because it
WILL happen to you. Now with the site being down EVERY
customer in the US has just lost a day!! Good going guys!! Don't
get me wrong, Blockbuster is no better (I've tried both), but at
least with Blockbuster, I can go to PHYSICAL STORE and pick out
a movie. If it weren't for their obscure, hard to get titles, or the
unwillingness of Blockbuster to carry such titles, this company
would be D.O.A.. And once Blockbuster Online finally get their
heads on straight and realize this, they are doomed.

[Restorm]

Actually Netflix members didn't lose a day

Another poster said we lost a day of our membership, but Netflix just came back up, and they had processed my returns and shipped my replacements. Apparently, it was only the member site that was down, not the internal systems.

[Petey999]

WARNING-NETFLIX EXPOSING CUSTOMER INFO!!!

I'm not a customer of Netflix but when I went onto their site, the site told me that I was already logged in and that my name was "Michelle Dunlap" of Austin Texas (I have screen prints to prove it). Thinking it HAD to be a mistake, I poked around and saw that I was indeed logged in as the person and could see his/her address and other info.

I tried calling their tech support to notify them of this serious problem but no one answered the phone. I'm not kidding about this - I'd be really upset right now as a Netflix customer because I don't know how many other peoples' accounts are readily visible.