Yahoo responds to reports of site outages

Yahoo representatives responded this afternoon to our requests for comment on alleged outages that were reported by multiple readers. The company has said that it was not actual downtime, but that sites like Yahoo News and Flickr were delayed by network carrier issues.

In the statement e-mailed to CNET News.com, Yahoo's corporate communications representatives said, "For a brief period early this morning, some Yahoo users may have experienced delays in accessing Yahoo services in the U.S. due to network carrier-related issues. The problem has since been identified and corrected by our network vendor. We know that this may have caused some inconvenience, and we apologize to our users who might have been affected."

[kjaristy]

Not only in the US

They are trying to disguise that their service is going down down. Me, and a couple of friends here in the Dominican Republic weren't able to access any yahoo service. So the inconvenience seems to have also harmed international traffic aswell.

[Malgwyn]

Continuing outage

West Coast, 1:30 AM, provider SureWest. Unable to access Yahoo account, and not receiving e-mails. Similar problems for previous 24 hours.

[Stating]

Culture Of Denial

There's a corporate culture of denial at Yahoo. They never inform their customers of service interruptions/outages. Customers are left to fend for themselves, reduced to posting on Yahoo Answers and Craig's List.

Tell me Yahoo, what is so hard about giving customers access to a network status page? You seem to have no problem giving us a home page with the latest news about Paris Hilton or Britney Spears.

[kakodes]

Re Culture of Denial

A network status page - excellent idea.