Time for blogosphere to get real about church and state

As they are wont to say back where I grew up, Chas Edwards is a stand-up guy. Full disclosure: Chas is a former CNET colleague who left the company more than a year ago to become the publisher of Federated Media, which has become ground zero in the storm over "conversational media."

So it is that Chas has now published his thoughts on the affair under the heading "Does relevant advertising mean selling out?"

But first a brief recap: On Friday, Valleywag reported about a site tied to a Microsoft ad campaign where several online publishers and venture capitalists lent their support to Microsoft's "People-Ready" advertising slogan.

News.com Poll

Church and state
Should bloggers adhere to a strict line between advertising and editorial?

Yes, it's vital
No, it's a spurious distinction
The gray area is where the action is

View results

That triggered an outpouring of conflicting opinions in the blogosphere. My Friday afternoon post asked why these guys would inexplicably pimp a Microsoft catchphrase. In a similar vein, Jeff Jarvis had it right when he headlined his comment on the situation "Buying their voices."

"So ultimately, this is a cautionary tale for all bloggers who take ads: You must set your own boundaries and not let them be pushed. When you do--whatever those boundaries are--that is the very definition of selling out."

I think Jarvis' is a cogent summary of the problem. It won't make a difference whether we're talking about "new media" or "old media." Without boundaries, there's going to be trouble in River City.

Uber-blogger Robert Scoble didn't agree and asked why it's OK for Leo LaPorte to endorse products for radio commercials but not Michael Arrington. Leo responded shortly thereafter, saying he wasn't crazy about doing ads on radio.

"First, I only do ads for products I myself use and recommend. I'm pretty picky and reject many sponsors for that reason. My recommendations are sincere. Second, radio is a medium where hosts have always done endorsement spots going back to Arthur Godfrey and Paul Harvey (in the U.S. anyway). It's a significant form of income for radio announcers. If I weren't to do them, radio wouldn't pay well enough for me to do it. I consider podcasting a similar medium. I don't do ads of any kind on TV or any other medium because it's not as much a part of the culture."

True to form, the ever-lovable Arrington told his critics to go "pound sand" and for good measure called me an idiot. The guy was truthful about at least one thing: he is out to make a buck. And if you can't understand the difference between advertisement and editorial, then you must be in cahoots with those meanies at Valleywag.

But Om Malik had a more nuanced appreciation of the imbroglio and suspended GigaOm's participation in the campaign.

"Would I participate in a similar campaign again? Nothing is worth gambling the readers' trust. Conversational marketing is a developing format, and clearly the rules are not fully defined. If the readers feel a line was crossed, I will defer to their better judgment."

Now back to Chas Edwards. He makes a very interesting point about the early days of tech magazines and how readers reported spending as much time with the ads as they did the editorial content.

"And that's not because IT professionals are so dumb they can't tell the difference (please!)--it's because ads that work hard to join the conversation, to be relevant to participants in that conversation, are more valuable than generic ads that attempt to interrupt the conversation and steal your attention for half a minute."

At the risk of showing my age, I recall that era very clearly. At the time, I was working at Ziff-Davis, which then was the world's preeminent publisher of technology titles. But the company's success wasn't predicated upon promoting advertising as part of a "conversation" with readers. The big secret is that Ziff-Davis sold black boxes.

Black boxes?

That's right. Picture a diagram with one box labeled "editorial" on one side and another box labeled "advertising" on the other. In the middle, was a third box--a black one--labeled "reader/customer". The assumption was that the double attraction of first-class edit complemented by first-class advertising would naturally carry the day. And it did--at least until the Internet happened. But there were very clear lines of demarcation between editorial and advertising.

That's not at all clear from the Federated Media site, which offered bromides on how respective authors summoned their "people readiness."

Again, Chas:

"Did readers get confused by what they were looking at in those ad banners? Well, Cisco did something similar last fall, around their "Welcome to the Human Network" campaign. A dozen leading tech and business journalists affiliated with FM wrote their own definitions of "human network" that they let Cisco use in ad banners on their sites."

The danger, as my colleague over at ZDNet, Dan Farber accurately notes, is that this is a very slippery slope. We can choose to talk around the core question and pretend the church-state division doesn't really matter as much in the age of new media.

Arrington doesn't agree there was problem and maintains the entire controversy was manufactured by Valleywag.

"The main thing I'm pissed off about right now is that they pulled all the ads, which mean we're taking a revenue hit. We're running a business here, and have payroll to make. We run ads to make that payroll. Those ads have now been pulled."

There will be other ads, Miguelito. But the blogosphere still needs to resolve the unanswered questions raised by the flare-up surrounding conversational media. Full disclosure of editorial advertising policies are minimum requirements for any site pretending to be serving its users. There's been a lot of noise since the start of the weekend, but I'm not sure we're any closer to agreeing on the answer.

[Randys2cents]

Are there any honest people left?

I am a firm believer in the separation of church and state. If I
understand what is going on here correctly, that people are
getting paid to promote a product and act like they are not.
Let me be blunt, this is dishonest, and I would put these people
in the same category as spammers, scammers, people who sell
your email address for a buck, and all the rest of the dishonest
tricks. The most important thing you can have on the internet is
trust, and if you blow that = C-Ya I have a new name for such
people, Shillsters randys2cents

[kkrewell]

Not all blogs and bloggers are the same

After reading the long string of comments on GigaOm and Charles Cooper?s nice wrap up of the conversation, I find I?m still at a loss to understand the problem. The controversy seems to me to be a lot of hand-wringing by the ex-print-journalist bloggers. But as an ex-analyst blogger, I find it a tempest in a teapot.

Blogging, is a large, diverse community and most of the blogs are postings of people with personal viewpoints, not commercial businesses. But at its core, blogging is about informality, quickness, and personal viewpoints. Integrity cannot be taken for granted, trust must be earned. I trust Om Malik not to be a Microsoft shill, and Leo Laporte to recommend a product he didn?t actually use (Dell and Audible). I trust them, not because I?ve talked to them, but because I follow their podcasts and blogs and I?ve gotten to know them.

But as a former technology and industry analyst, I have to point out that there is not the same ?Chinese Wall? in the industry analyst community. Often the very analysts who write the reports, have to help sell the reports to those same companies. Image that you?re a parent and your blog is about raising your children and Gerber approaches you to use your experiences in an ad and that ad might even appear on your site, is that wrong?

My point is that we all approach blogging from different reasons, backgrounds, and experiences. We can?t apply a fixed set of rules (other than those that governments impose on us) to a free form of expression.

[n00dlestheindelible]

TechCrunch doesn't even run on Windows!

... or at the very least it doesn run on IIS.

HTTP/1.1 200 OK
Transfer-Encoding: chunked
X-Powered-By: PHP/5.2.0-10+lenny1
X-Pingback: http://www.techcrunch.com/xmlrpc.php
Content-type: text/html; charset=UTF-8
Date: Tue, 26 Jun 2007 09:28:49 GMT
Server: lighttpd/1.4.15

The text involved says something to the tune of 'we did some cool stuff with technology to make the site better' implying the use of Windows to do so. If TC actually used Windows, I probably wouldn't care. Now I'm just not sure what I'm reading on that site.

[Len Bullard]

Journalism 101: Same As It Ever Was

In case the last fifteen years went past in a blur, using the web to invoke "consensus" is a pretty big industry whether technical standards, product dominance or establishing reputations of bloggers in the A-list. That is how the system is used. It differs from the previous generations of large audience media only in the costs of production (quite low originally but rising) and the amount of interaction from the audience (such as this talkback).

The means is understood. The strategy is to vary frequency (how often repeated and at what rate) and amplitude (where repeated, by whom and in what context). This is common practice semiotics or spin in some argots.

There is nothing wrong with what they did except they got outed doing it and now there is a feedback/backlash. All the marketing department will do is reckon costs against demographics to purchase and if it worked to the predicted point advantage, it will be done again with improved tactics for disguising it or putting it right up front. The former gets less backlash and how much the source is diminished depends on the value of the other information provided by that source.

CNet also runs articles based on income derived, so Charles, you are being a bit disingenuous here. A mask over a well-placed article or a catch phrase are the same in type if not in kind.

Otherwise, it is time for the readers of the blogosphere and the users of the web to grow up and understand there is no inherent moral majesty about the media or themselves. It is a caveat emptor system when you get/click/subscribe and a caveat vendor system when you post/publish.

Look to the source and ask questions. Be well-schooled in the topic and studious about checking the facts. Journalism 101: same as it ever was.