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April 27, 2007 12:35 PM PDT

Whew! My Google Personalized Home Page is back

by Elinor Mills
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I got worried when I read early on Friday in this IDG News Service article about a glitch with some peoples' Google Personalized Home Pages.

Sure enough, when I went to the site, all my hard work creating a customized portal of news, blogs, quotes of the day, weather for San Francisco, alarm clock and Stephen Colbert video clips was gone and replaced by the old sparse, white page I used to have before Google began offering colorful themes for the top of the page last month.

I e-mailed Google to see what happened and was informed that a "relatively small group of users" were experiencing problems with their personalized home page. Lucky me!

Fortunately, the problem was resolved within a few hours, and I could get to the critical information I needed, like the Associated Press Odd News item about a bull ramming an 81-year-old woman's car in her garage in New York state.

Elinor Mills covers Internet security and privacy. She joined CNET News in 2005 after working as a foreign correspondent for Reuters in Portugal and writing for The Industry Standard, the IDG News Service, and the Associated Press. E-mail Elinor.
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So glad.....
by k103 April 27, 2007 2:55 PM PDT
....that I wasn't the only one who had this trauma yesterday ;)
Reply to this comment
help - I lost my iGoogle
by IanJR May 1, 2007 6:43 AM PDT
Hi,

I had the same problem as you did with the google personalized home page
disappearing. Who did you e-mail about it? I can't find a good email
address anywhere! Hopefully it comes back soon.

Thanks!
Reply to this comment
help - I lost my iGoogle
by IanJR May 1, 2007 6:44 AM PDT
Hi,

I had the same problem as you did with the google personalized home page
disappearing. Who did you e-mail about it? I can't find a good email
address anywhere!

Thanks!
Reply to this comment
Problem is back again today.
by mmichaels May 1, 2007 10:59 AM PDT
Google claims they solved the problem on 4/27. But it is sweeping users again today. I haven't found any offical acknowledgement from Google about the problem. There is a Google employee posting at this thread: http://groups.google.com/group/Google_Web_Search_Help-Personalizing/browse_frm/thread/59b3283837690de0#

that at least shows that they are unofficially aware of the problem. It's been down all day.
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