October 18, 2006 12:55 PM PDT

Large-scale "webinars" made easy with GoToWebinar

by Rafe Needleman
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"Webinar." Is that not the ugliest word ever invented? Sadly, it's a good descriptive coinage: A webinar is a seminar conducted over the Web. And here's a new way to walk to talk: Citrix's GoToWebinar, a bulked-up version of the company's GoToMeeting screen-sharing product.

GoToWebinar has a more robust server architecture that is a supposed to be able to handle 1,000 attendees, making it suitable for large online meetings like press conferences. The screen-sharing tools in the product will be familiar to GoToMeeting users, but there are important additions to handle the coordination of large online meetings. GoToWebinar has an invitation and registration system, for instance. It will help you send bulk invitations over email, manage the replies, and collect whatever information you want during the process (you can add fields to the registration form). When you are trying to coordinate the attendance of a large number of people, having tools like this is a big plus.

During the Web seminar itself, you can see how much of your audience is paying attention. If the GoToWebinar application is not the top window, they're probably not. GoToWebinar shows the organizer a real-time display of the percentage of people who are with you. When the attentiveness of your audience wanes, it's maybe a reminder to spice things up a bit or kick off a poll or quiz (just remember to create your poll before the meeting starts; you can't write them on the fly).

After the event, the organizer can get reports listing all the questions asked (via the messaging system) during it, or even a list of who was paying attention and when.

GoToWebinar is a screen-sharing application, great for PowerPoints and demos. It doesn't handle the voice component or a presentation, though. For that, you'll need to use a telephone conference bridge. GoToWebinar provides a dial-in number when you set up your meeting, which makes it easy for people to listen in to your presentation. Still, I would have preferred at least the option to host or participate in meetings via Skype or other VOIP products.

One other snag: GoToWebinar viewers need to download an application to watch a show. That's archaic -- there should be an option for a pure Web-based viewer (see, for example, Vyew).

See also: Webex and Microsoft LiveMeeting.

GoToWebinar is a capable and serious presentation tool, and it's priced accordingly. The service is $99 a month to host all the seminars you can handle.

Get the download from CNET Download.com

Rafe Needleman writes about start-ups, new technologies, and Web 2.0 products, as editor of CNET's Webware. E-mail Rafe.
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