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July 28, 2009 3:50 PM PDT

Verizon challenges Apple with Vcast app store

by Marguerite Reardon
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Verizon Wireless is jumping on the application store bandwagon and taking on Apple and its App Store with its own Vcast application store, which it announced at its first ever developer conference in San Jose, Calif., Tuesday.

The new Vcast application store will launch in the fourth quarter of 2009. Lowell McAdam, CEO of Verizon Wireless, said it will offer application developers a quick and simple way to distribute and monetize their applications while providing wireless subscribers with an easier way to discover and buy new applications for their smartphones.

Executives from Verizon Wireless--which has been criticized in the past for restricting devices, disabling features and blocking applications from its phones--say they recognize the industry is changing. And the new application store is one way the company can maintain its relevancy in the wireless market while also fostering innovation in the developer community.

"It's a new day (in wireless)," McAdam said in the opening address of the developer conference which was also Webcast. "And our future success is no longer in the walled-garden. Our success is tied to you (developers)."

Unlike device makers such as RIM and Nokia, or operating system software companies like Microsoft and Google (Android), which are all developing their own application stores, Verizon offers something they can't: valuable access to cell phone subscribers and their personal data.

For this reason, Verizon may stand a slightly better chance of creating a successful application storefront than these other companies. But the big question is whether the Verizon Vcast store can match the success of Apple's iTunes-based App Store.

Apple, which launched the App Store just over a year ago, is the hands-down leader in the smartphone application market. It's unclear exactly how much money the company makes from the App Store. But there is no question that the virtual storefront has been a success. In its first year, developers have added more than 50,000 applications and users have downloaded over a billion applications onto iPhones and iPod Touch devices.

And because the service leverages Apple's existing e-commerce platform, iTunes, whatever money Apple generates from selling applications is more than it costs the company to run the service. Bernstein Research analyst Craig Moffett says there are many parallels between how Apple's App Store is affecting the wireless industry and how iTunes has affected the music industry.

"Apple essentially sucked the intellectual property value out of the music business and turned it into a loss leader for selling iPods," he said in a phone interview. "And they're doing it again in wireless. That's a pretty neat trick. And it's a pretty hard trick to pull off, too."

From BREW to new app store
Verizon is no stranger to running and operating an application store. The company has been offering its traditional cell phone subscribers mobile applications from the Qualcomm BREW platform for years. This business alone generates over a billion dollars a year for Verizon Wireless. John Stratton, vice president of marketing for Verizon, said that new Vcast application store will extend this kind of service to smartphone users.

Since news of the Verizon application store started trickling out a few weeks ago, bloggers and others following the industry have speculated on whether the new store would compete with efforts that some of Verizon's partners, such as Research In Motion and Microsoft, have mounted. These companies along with others including Google's Android community and Nokia are developing their own smartphone application stores.

But John Stratton, vice president of marketing for Verizon, emphasized that the Vcast application store is not meant to compete with these other stores. Rather, it's meant to complement them by offering resources and tools to make it easier for wireless users to access the applications.

The ultimate goal he said is to make it as easy as possible for developers to get their applications in the hands of consumers and to create more channels for accessing this content. This means that applications that have already been approved for RIM's App World store will move through the process as quickly as possible and be ported directly to the Vcast store. The goal is to have most applications approved and on the network within 14 days.

The Vcast store is also meant to make it easier for consumers to discover and pay for the applications they want to buy. For example, the company will leverage its existing Verizon Web portal, which is one of the top 26 most visited sites on the Web. It will allow the current 60 million registered users and new users a place where they can search for, rate, and download applications for their smartphones.

The carrier is also creating open APIs to allow developers to hook into Verizon's billing system so that users can purchase applications with one simple click and pay for the device as part of their wireless bill. It will also provide hooks into other subscriber platforms, such as location-based services, presence, and messaging.

"These are great tools that can help open the audience more widely for application developers," Stratton said. "And it will allow subscribers to easily discover, purchase, and manage their applications."

Indeed, today's billing process for many of the new storefronts that are hitting the market require users to register a credit card or use PayPal to purchase applications.

"That is the single highest barrier to consumption of mobile apps," he said. "By hooking into our billing system, it creates a one-click process to buy an app."

A shifting marketplace
Verizon also sees an opportunity to make money and protect its dominance in the wireless market with its application store. The company has also acknowledged that the market is shifting. Smartphones, which now account for over 40 percent of the new handsets the carrier sells, have changed the game and are a very important factor in which carrier customers choose.

"Consumers are thinking more about what they want to do with their devices," Stratton said. "Our concern as we move from the monolithic BREW platform for features phones to one that is pretty wide open for smartphones, is that there is a greater risk of fragmentation. We don't think that Verizon will solve all the challenges of fragmentation, but we do believe we can help."

The Vcast application store also offers a way for Verizon to maintain some control over which applications make it onto its network. And also provides the company some share of revenue. By contrast, Verizon's rival AT&T has given up a lot of control in its deal with Apple to be the exclusive U.S. carrier for the iPhone. While Apple gets 30 percent of all revenue generated from the sale of applications on the Apple App Store, AT&T gets zero.

AT&T claims it benefits from all the App Store activity because it drives sales of the iPhone, which in turn drives sales of its $30 a month data service. But the reality is that the more popular the iPhone applications become and the more bandwidth each application requires, the more AT&T must spend on upgrading its network to ensure the network can handle the traffic load. Meanwhile, Apple sells more iPhones.

Verizon Wireless doesn't want the same thing to happen to it. It is following Apple's lead and is allowing Vcast application store developers to keep 70 percent of the revenue generated from their applications, while it keeps the remaining 30 percent. Device makers, such as RIM, which is partnering with Verizon on the Vcast store, won't get a cut of the revenue. But Jim Balsillie, co-CEO of RIM, who was at the developer conference, doesn't seem to mind.

"We want to make it as easy as possible for our application developers to create and monetize applications for the BlackBerry," he said. "We will support our own application store worldwide and the Vcast store on Verizon, so that we provide more channels for our developers. It's real simple; for this revenue stream to carry on and thrive, the applications need to be adopted so we can drive more BlackBerry sales. And this makes the carrier a strategic partner."

As for competing directly against Apple and the App Store, RIM's Balsillie said that it's not the volume of applications that matter so much as how valuable those applications are to the consumer.

"About 10 years ago there was a well-known PDA company with 40,000 apps and 100,000 developers," he said. "We had just one application, which turned out to be a very good application. And you see what happened."

Balsillie's story alluded to the rise of RIM and the BlackBerry, whose killer app is pushed e-mail, versus the PDA maker Palm, which relied on session pull e-mail. During the discussion at the developer conference, Balsillie predicted that Verizon's efforts and the trend in the market toward more applications in general will benefit Verizon and companies that work to create useful applications.

"Titillation is phase one of the application market," he said, speaking of the thousands of seemingly useless applications in Apple's App Store. "The next phase will be about enabling richer applications. Instead of downloading 30 or 40 applications, the benchmark for success will be the stickiness of the applications."

Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.
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Add a Comment (Log in or register) Showing 1 of 2 pages (31 Comments)
by Random_Walk July 28, 2009 4:08 PM PDT
Maybe they can put it next to the Blackberry app store, and the similarly unused Windows Mobile app store?

(Disclosure: I own a Blackberry, not an iPhone.)
Reply to this comment
by BogusBasin July 29, 2009 7:08 AM PDT
Too little too late VZ. Why didn't you do this years before Apple came along? Because you didn't, you don't, and you never will care about the end user. That is why you deserve the horrifying failure you are about to experience with your "App Store".

Amen
by mrcjacobs July 28, 2009 4:13 PM PDT
I can't see this being a big success simply because VZ sells a lot of different phones and developers aren't going to try and develop for them all. And as is well known, VZ has a nasty habit of crippling features on it's phones and I can only imagine they'll do the same so that apps don't offer functionality that VZ has disabled or not allowed on the phones they sell. More importantly I think it should be the job of the phone manufacturers to foster the development community for their products. Why would I go to a VZ app store to get an app for my BlackBerry when I can just as easily go to the BlackBerry app store?!
Reply to this comment
by Random_Walk July 28, 2009 4:17 PM PDT
"Why would I go to a VZ app store to get an app for my BlackBerry when I can just as easily go to the BlackBerry app store?! "

...because then Verizon wouldn't get a cut of the pie (which would explain why the BB's suddenly won't go to the BB app store once Verizon puts this in place, but instead redirects to the Verizon store...)
by ngrussell July 28, 2009 4:28 PM PDT
Apps will start at $10.99 and must be re-purchased every quarter. Verizon will charge a nominal $5.00 monthly service fee for every app you run on your phone.
Reply to this comment
by SiliconValleyJoe July 28, 2009 5:06 PM PDT
Apple sucked the "intellectual value" out of music? As a loss leader for iPod?

So, the music giants were selling billions worth of CD's before iTune? The music giants are losing money then at $0.99 a pop? The artists are getting shafted then? So everyone is losing value by selling through iTune? That single claim sound really suspicious. Why are the music companies continuing to sell at iTune, if that is the case?

As for this app store, it has some possibilities. If I am a developer who makes products for iPhone, RIM, Nokia and Pre, I can see popping non-iPhone version up in V's store to sell and release the iPhone version in iTune. At the same time, I can also pop them up to sell at the other App stores, whichever one will take my product to sell.

On one hand, there is the Apple brand recognition where everyone flocks to to buy apps for the iPhone. On the other hand, there is the market place where people owning non-iPhone can buy their apps of choice. This may just work out dandy for everyone.

I think consumers win, developers win, Apple continues to win and Verizon also squeezes out a little win. Not a bad idea.
Reply to this comment
by DrtyDogg July 29, 2009 3:24 AM PDT
The record labels profits have been on a steady decline since digital music has taken off. Plotted on a bar chart against the % of music sold digitally it shows pretty clearly that their loss of money is from that. This is the big reason that the contract re-negotation with Apple was so important to them. Variable pricing and DRM free from iTunes helps the record labels immemsely.
by Random_Walk July 29, 2009 7:05 AM PDT
They've been on a decline long before Napster showed up... about the time folks got hold of the consumer-ready CD burner. ;)
by ivorycruncher July 28, 2009 5:10 PM PDT
If done right, this could become a viable competitor. However, Verizon really needs a killer smartphone. The Samsung Omnia II is shaping up to be the best smartphone Verizon has offered thus far. Now if only they'd hurry up and release it, because I can't wait to buy one. ^_^
Reply to this comment
by TechnoMan475392 August 17, 2009 7:29 AM PDT
But WM, no matter how decent it's gotten, is still bad in the mind of users. It needs to be different than that.

I think the Storm 2 is getting there, honestly, and I'd buy one if the data chargers weren't so ridiculous.
by georgiarat July 28, 2009 6:13 PM PDT
Until Verizon starts opening up the ability of the devices rather than crippling features I cannot see any smartphone succeeding wildly on their network. They have the best network and are probably the most unfriendly to the customers from the standpoint of allowing the customer to use their devices to their capability.
Reply to this comment
by akuma_619 July 28, 2009 6:50 PM PDT
If you thought the Apple App store is very restrictive in their app approval process then you should see how the Vcast app store is going to be Verizon locks down the phones with their ****** UI and crappy software.
Reply to this comment
by TechnoMan475392 August 17, 2009 7:31 AM PDT
Have you tried the enV Touch UI? It's fantastic! Everything is laid out nicely and smooth.

I think the iPhone's UI could use some work, though. I forgot who it was (and it was waaaaay back at the beginning of the iPhone....3G? Maybe the original...) but they said that "Apple always says your information is just one click away. But that's too much! In Windows Mobile, Blackberry, [and Pre but that wasn't around yet], your calendar appointments and email are zero clicks away."
by PhillyGeek420 July 28, 2009 6:57 PM PDT
Maybe Verizon needs to upgrade thier choices of equipment before they try and create an apps store. To be frank, the phone selection at verizon wireless outright sucks, but the network reliablity is what keeps me from moving to ATT and the iphone. And if you ask me handango has the Windows Mobile Apps on lock, so why are they wasting the time with a software store - get a phone that works reliable like the Iphone - Just seems ass backwards way to do business - but it is verizon
Reply to this comment
by gerrrg July 28, 2009 7:27 PM PDT
I see it completely different.

The benefit of Apple, RIM and Android is that they are platform-centric, and that keeps it open to a wider audience than just a network's phone users. In fact, Android and Apple have a leg up on everyone because their OS isn't limited to phones. The Apple App Store is open to iPod Touch users (and likely accessible to the rumored tablet), and as future handheld devices for Android come up, they will have access to Android Market.

VCast store will always be limited to Verizon phone users, whereas Apple and Android is unlimited in scope. That's why VCast will fail (by comparison).
Reply to this comment
by ikramerica--2008 July 28, 2009 7:44 PM PDT
Apple's store has thousands of useless applications, but people seem to love useless applications. It's baffling the garbage people download.
Reply to this comment
by cvaldes1831 July 28, 2009 10:11 PM PDT
This is a troll.

If you look at the App Store's all-time top downloaded applications (paid or free), they are inevitably very fine programs. At any given time, there might be some dubious apps in the Top 10 list (especially for free apps), but overall, the most popular apps are actually worthwhile.
by hhs2112 July 30, 2009 7:23 AM PDT
@cvaldes1831

"they are inevitably very fine programs", uuuhhhhh, no. http://www.simonblog.com/2009/04/30/iphone-users-spend-less-than-10-minutes-per-app/. Another report states 5% of free apps are used after 30 days (even lower usage rates for paid.)

ikramerica is dead on - app store = garbage store.

Reality's tough, huh?
by hhs2112 July 30, 2009 7:24 AM PDT
sorry, forgot the second link
http://www.techcrunch.com/2009/02/19/pinch-media-data-shows-the-average-shelf-life-of-an-iphone-app-is-less-than-30-days/
by bonesbautista July 28, 2009 7:53 PM PDT
One of these cell phone providers need to hit on the idea that an app called something like "Better Voice Quality" would sell millions. If they only had an upgrade for priority provisioning and disabled HR vocoders...
Reply to this comment
by TechnoMan475392 August 17, 2009 7:32 AM PDT
Don't need it for VZW! It's one of the few things they do right.
by SiliconValleyJoe July 28, 2009 8:07 PM PDT
The following came from 148Apps.biz. Just to provide context when people simply claim that there are "thousands of useless" apps. It all depends on what you consider "useless".

Games
10,584
(18.22%)

Entertainment
8,107
(13.96%)

Books
7,725
(13.30%)

Utilities
4,151
(7.15%)

Education
3,776
(6.50%)

Travel
3,430
(5.90%)

Lifestyle
3,052
(5.25%)

Reference
2,135
(3.68%)

Music
2,010
(3.46%)

Navigation
1,722
(2.96%)

Productivity
1,699
(2.92%)
Reply to this comment
by SiliconValleyJoe July 28, 2009 8:21 PM PDT
Here is the rest:

News
1,581
(2.72%)

Sports
1,577
(2.71%)

Business
1,365
(2.35%)

Healthcare &
Fitness
1,341
(2.31%)

Social
Networking
974 (1.68%)

Photography 932 (1.60%)

Finance 925 (1.59%)

Medical 678 (1.17%)

Weather 323 (0.56%)

Strategy 1 (0.00%)
Reply to this comment
by JigenIII July 28, 2009 11:07 PM PDT
Verizon's interface is just too unfriendly.
Reply to this comment
by vmlenigma July 28, 2009 11:26 PM PDT
I agree, VZ will not be able to pull it off, and I hope they dont. I was with them for two years before I bought my iphone and sold my soul to ATT once again. Main reason for giving VZ the boot, is because when I bought my LG8700Vx Verizon branded phone, I started having nothing but problems, and every time I had a problem with it, especially with connecting to my bluetooth devices, they always told me to go to the manufacturer of the phone or computer, or any other devices.
Its true, they gut out features on their phones, because they want you to buy their crappy expensive software and ring tones.
Shame on you Verizon
and Shame on Apple for killing Google Voice for iPhone today!
Reply to this comment
by tinlizziedl July 29, 2009 2:42 AM PDT
The goal of every sucessfull company in our service-oriented economy is to sell you an ever-so-slightly deficient (name your noun here). This is how they "improve" your life, while making you lust after that last 1% that you discover you want, which of course can be purchased in another product, which will not have some other 1% you want, in a perpetual cycle.

No one will make much money if they sold the perfect product, just as they won't make money off the perfect service. The DOJ and everyone else's lawyers will make sure of that.

Does anyone really think the top dogs of these corporations don't play golf together on their Club Med holidays?
Reply to this comment
by spacerguy July 29, 2009 8:03 AM PDT
If the costs of the APPS are true, then this is truly a monumental step BACKWARDS. With my old PDA I could download free s/w that works perfectly and does what I want it to do. With this, (I just upgraded the wifes V phone) lets say you get 5 apps, that is a total of $55 you have to shell out to Big Red every quarter on top of paying an additional $25 every month, on top of paying an additional $15 to $30 for the internet on the phone. Just another way for Big Red to rip more out of you every month.
Reply to this comment
by lvelazq1 July 29, 2009 4:22 PM PDT
I think it is the smartest business decision for VZW, AT&T doesn't make a dime off the APPS sold in the app store or music sold through itunes and the have eat about $300 off each iphone and with each iphone app using more data at&t is killing their 3g network Verizon on the other hand has a deal with RIM which host the email and blackberries take the least amount of data then any other smartphone so the 3g network will handle less capacity and verizon will get a revenue share of the apps and music sold on the device. Top line growth at at&t was strong at 1.4 million new subscribers but bottom line the cost per user is skyrocketing and there revenue is getting killed with the iphone. So verizon puts themselves in a much better position than at&t.
Reply to this comment
by Donniebrasco July 31, 2009 7:03 AM PDT
Hopefully they will offer free content just like Apple does with the AppStore. I really have no interest in paying for programs from Verizon when I can spend a few minutes scouring the web for free software for my Omnia. It would be nice to have everything in one place that is user friendly, but I am not willing to pay VZW more for this. After my Omnia GPS fiasco, I am thinking of a switch come next contract anyway. Coverage in the DC area should be fine with any carrier at this point.
Reply to this comment
by sharperpeace October 5, 2009 8:40 AM PDT
I am so excited that apple and verison are talking! I am a mac user and I have been with Verizon for years. Lately I have held back on renewing my contract because an Iphone would benefit me tremendously with my mac. I have considered changing, however, I love Verizon. They give great service. I hope it all works out because this would solved my dilemma.
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