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June 12, 2009 5:41 PM PDT

DTV converter boxes aplenty, but good luck finding an antenna

by Marguerite Reardon
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NEW YORK--Louise Coleman of Brooklyn, N.Y., did everything she was supposed to do before full-power TV broadcasters in the U.S. turned off their analog TV signals and started broadcasting only in digital, but she still found herself in a Best Buy store on the DTV deadline day, Friday, buying the last amplified digital antenna on the store shelf.

An indoor amplified HDTV antenna from RCA, which is owned by Audiovox

(Credit: Audiovox)

Coleman said she had gotten her $40 coupon from the government and bought a digital converter box for her older analog TV before the first deadline for the switch to digital TV on February 17. And she even bought a new flat screen digital-ready TV for her living room to replace an old analog TV that was on its last legs. So she thought she was prepared.

But when Coleman hooked up her digital converter box to her TV using her existing antenna on the eve of the digital transition, she discovered that she could get every regular broadcast TV station except channel 2. Meanwhile, using a new TV antenna with a built-in signal amplifier attached to her digital ready flat-screen TV, she was able to get all the regular channels, plus two extra channels. So off she went to Best Buy, to pick up the very last digital TV antenna with a signal amplifier the store had in stock at a cost of $50.

"I was prepared back in February for the switch," she said. "But then when I hooked up the box last night, I realized that I wasn't getting all the channels and that I probably needed a different antenna, so here I am again."

Coleman was not alone. While much of the hoopla around the digital TV transition for the past several months has focused on whether people with older analog TVs had a digital converter box to receive digital signals, a big issue for New Yorkers on Friday when broadcasters flipped the switch to digital was finding an antenna to improve their reception.

TV antennas were in short supply in New York City Friday when full power broadcast TV stations switched to digital-only TV broadcasts.

(Credit: Marguerite Reardon CNET )

By 1 p.m. EDT the Radio Shack on 23rd Street near Park Avenue had plenty of converter boxes in the store, but it was all out of antennas. The Best Buy just down the block on 23rd Street and 6th Avenue only had a few antennas left by mid-afternoon. And by 5 p.m. a Best Buy customer service representative at the store on Broadway and 62nd Street said that antennas were sold out in Manhattan. The only stores that still had them in stock were in Queens. As for converter boxes, the representative said the store still had 242 left.

Justin Barber, a spokesman for Best Buy, said that as of Friday evening, Best Buy stores across the country were meeting demand for converter boxes. He couldn't say whether other areas around the country were experiencing antenna shortages. But he said that the company had anticipated a spike in demand.

"We have been working with our antenna vendors to get additional inventory," he said. "That was definitely something we were planning for in anticipation of the DTV switch."

It's difficult to say how widespread the potential antenna shortage has been. Mark Wigfield, a spokesman for the Federal Communications Commission, said he hadn't heard that antennas were in short supply. But he said he wasn't surprised that antennas are in high demand.

"You really do need an antenna to receive digital signals," he said.

Best Buy had plenty of digital TV converter boxes on hand for last minute shoppers.

(Credit: Marguerite Reardon CNET )

But Wigfield added that people may not need to rush out and buy a new antenna. They may be able to use the existing antenna they had used to get analog TV signals. But he said that whether the antenna is new or old, consumers should make sure it supports both UHF and VHF radio frequencies. VHF antennas have traditionally been the rabbit-ear antennas that receive channels 2-13. And UHF antennas have been in the shape of a circle or bow-tie. These antennas are used to tune channels 14-51. Now that broadcasters are only transmitting in digital, it's important to have an antenna that supports both VHF and UHF, since many digital signals are now being broadcast in UHF frequencies.

In addition to VHF/UHF antennas there are also amplified antennas that can be used to improve reception. In the case of Louise Coleman, the amplified antenna, helped her get all the standard TV channels offered in her area, as well as two more channels she couldn't get with analog TV.

But retailers caution consumers that no antenna is a one-size fits all solution, something Richard Savelli, of Manhattan learned the hard way. Savelli had bought a basic rabbit ear-style antenna from Radio Shack when he picked up his converter box earlier this year, but even with the new antenna he isn't able to tune in some digital TV channels. He was in Best Buy on Friday looking to buy a new antenna. But the pickings were rather slim.

"It is frustrating," he said. "Nobody told me I needed a special antenna. But cable is too expensive and I don't want to give them my money."

Figuring out exactly which antenna to use can be a big challenge. The FCC has some information on its Web site www.dtv.gov that provides some help. But most of the information on the Internet is about outside antennas. Still, Wigfield recommends that consumers check out the FCC Website and use a tool that allows people to put in their address and ZIP code to see where their local station transmitters are located and what kind of signal they can expect to get. There is also information available about the different types of antennas.

CNET Reviews associate editor Matthew Moskovciak says that the position of the antenna is often more important than the type of antenna used. He also says that newer converter boxes work much better than ones made just a few years. Moskovciak, who reviews antennas and digital converter boxes for CNET, has also been an over-the-air TV viewer for the past three years. And he says he has spent hours testing and figuring out which solution works best for getting digital TV signals in his Astoria, Queens, apartment.

What he has discovered is that an expensive amplified antenna did not perform as well in his apartment as a much cheaper HDTV UHF/VHF antenna. He uses an HDTV "silver sensor" antenna that costs around $35, versus $50 or more for an antenna with a signal amplifier. And he says that he not only gets more TV channels than he did with analog, but that the TV channels he is getting are much better quality in high definition and with surround sound.

A silver sensor HDTV antenna from Philips that is similar to the one CNET editor Matthew Moskovciak uses.

(Credit: CNET)

But he adds that everyone's experience is different, and that some people living in a different part of the city or even someone in his own neighborhood or building whose apartment is facing a different direction could have an easier or a harder time getting a signal with the same equipment.

So what are consumers to do? Here are a few tips that can be used to help get you started setting up your antenna for digital reception.

•  Make sure you are using an antenna that supports UHF and VHF.

•  Move your antenna closer to a window. Often it's much easier to get reception from the window.

•  Point the antenna in the direction where you know local TV stations are broadcasting. You may have to adjust the antenna for different channels.

•  Rescan your digital converter box or tuner to find the channels in case the broadcaster has moved them.

•  If you're still unable to get a signal, try a new antenna. Moskovciak recommends not buying the most expensive antenna first. Instead, he says to work your way up, trying different antennas to see which one works best. Often a less expensive antenna may work better than a more expensive one. Best Buy has a 30-day return policy, so try as many antennas as you want, and return the ones that you don't need.

"It's definitely not easy to set this up perfectly," Moskovciak said. "I've spent a lot of time getting mine set up. I have my antenna taped to the wall and pointing toward the transmitters. But I really don't watch TV all that much, so I can't justify spending another $50 a month on cable."

Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.
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Add a Comment (Log in or register) (22 Comments)
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by flathead50 June 12, 2009 6:10 PM PDT
We bought the best antenna, tall mast, new coax cable, amplifier, converter box, hooked it all up and what do we get? 5 channels of TBN!!!

Boy was I a sucker. Yep, I live in suburban area 28 miles from Seattle where the broadcasters are, so what should I expect. Nope, I'm not paying $720/ yr. +- for cable (it isn't available to my house), or satellite (can't see the satellites through the trees). Maybe I'll have to move back to the city so I can pollute my brain.
HAHAHAHAHAHA!
I'll bet there are lots of folks all over the USA that are in the same boat, but also only have DIAL-UP internet and not able to watch anything on the internet either. Sad.
Reply to this comment
by BtmnHatesRbn June 12, 2009 7:09 PM PDT
Seems if a person doesn't live within a few miles of a major city, there isn't any DTV anywhere.
by sanenazok June 13, 2009 6:56 AM PDT
Boo whoo. Should've run a test before investing in all that equipment. What's wrong with TBN?
by rjdrivers June 15, 2009 3:50 AM PDT
flathead:

With a rooftop antenna as you describe, and being only 28 miles from the broadcsters should allow you to get all the stations in the area, even without an amplifier. Something may be wrong with your installation or wiring. Or you may need a rotor. The transmission towers where the signals come from can be in an entirely different location than the local affilates broadcast headquarters, which will necessitate moving the antenna.

Go here and put in your address and see what it says you should get. Unless you are in a very low lying area surrounded by tall hills or mountains, there should be more out there. 28 miles is nothing for a good antenna to reach. http://www.antennaweb.org/aw/Address.aspx

Bob
by rjdrivers June 15, 2009 4:07 AM PDT
by BtmnHatesRbn June 12, 2009 7:09 PM PDT
>>Seems if a person doesn't live within a few miles of a major city, there isn't any DTV anywhere.<<

I have a 30 year old 8 foot long antenna on the roof of my one story house. When I bought my converter, I spruced up the wiring to coax and added a rotor. I have an amplifier inside the house to reduce signal loss for the cable running to a second TV, but no amp on the antenna itself.

My house is 22 miles south, southwest of Providence, RI and about 65 miles south of Boston. With this equipment, I get all 6 of the RI stations, and all but one of the Boston stations, and the ION network, and all the subchannels. 22 in all.

Your milage may vary, but if you are considering giving up cable, you can find out before taking the plung what will be available at http://www.antennaweb.org/aw/Address.aspx

Bob
by flyboypdx June 15, 2009 2:28 PM PDT
I live in Portland, and it is the same problem here. I live less than 20 miles from the broadcast antenna, thanks for the website Bob, and purchased the best UHF and VHF antenna, and never needed them to get analog TV, and tried an amplifier, but I am down to one channel. Here in the entirety of the Pacific Northwest, it is rolling hills. Even though I can see the broadcast antenna from my roof, with the best equipment there isn't much signal. I am not the only one, there are many towns around Portland such as Newberg and Gaston where my sisters live where almost EVERYBODY has lost at least half of their channels, and a large number who have lost all of them. No cable available in these areas either. So I guess for all of us out here in the beautiful willamette valley, it is back to the radio for us.
by martin_c_e June 12, 2009 7:27 PM PDT
I have been watching DTV for 3-1/2 years. My experience was a good basic non-amplified antenna that allows the uhf loop be turned independent of the the vhf rabbit ears (about $15.) Then I added a separate 12 db amplifier (about $20) which I then ran thru a splitter to 2 tvs. My location is 37 miles from the transmitters per antennaweb.org. The antenna is approx 12 feet off the ground in the attic.
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by rmva June 12, 2009 7:36 PM PDT
" on the eve of the digital transition"
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by ralpherus June 12, 2009 7:47 PM PDT
Too bad- the free mass mind control power of the democrats was just killed by- DEMOCRATS. hahahaha Oh well, too bad, tough luck. I am not going through any more hassle to see television. Some is fun to watch, occasionally it is good to see where a tornado is, but I can live without it. Radio, silence, reading, home movies..walking and sleeping also are good uses of time... By telvision...until you helped destroy the USA it was fun.
Reply to this comment
by sanenazok June 13, 2009 7:21 AM PDT
Not to mention sit there and think deep, deep thoughts. More power to you.
by ruckmanDOTnet June 12, 2009 8:13 PM PDT
You don't need to buy an antenna. I wrote an article months ago that shows you how to make one:

My site: http://ruckman.net/blog/news.php?item.21.4

Instructable: http://www.instructables.com/id/How_to_make_a_fractal_antenna_for_HDTV_DTV_plus_/

Verses store bought: http://ruckman.net/blog/news.php?item.22.4

Enjoy!
Reply to this comment
by d_boyd June 13, 2009 7:12 PM PDT
I built one of these for a senior citizen and she loves it. It works better than the one she bought at the store (which she returned in favor of the homemade one).

She still has to adjust it to get 3 of the channels that she watches but no complaints.
by Vesicant June 12, 2009 8:29 PM PDT
>Meanwhile, using a new TV antenna with a built-in signal amplifier attached to her digital ready flat-screen TV, she was able to get all the regular channels, plus two extra channels.

So if she had an antenna that worked, why was she out buying another one? Or was an "investigative journalist" involved here, creating a story with a loaner antenna?
Reply to this comment
by ikramerica--2008 June 12, 2009 11:08 PM PDT
Well the journalist claimed that "Louise Coleman of Brooklyn, N.Y., did everything she was supposed to do" and yet, she clearly DIDN'T. She skipped the step of making sure here antenna was digital capable.

Digital capable antennas for cities are cheap. I have one from Radio Shack that picks up every channel in Los Angeles, cost under $50. Indoor, no mounting.

Now, in the boonies, the antennas capable of getting all the channels cost more, but so did the analog antennas of yore.
by jcomputm June 12, 2009 10:12 PM PDT
If the NY people rely on analog, they now see black and white.
Reply to this comment
by phonejack86 June 12, 2009 11:14 PM PDT
@Vesicant
I think it's for her other TV
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by snackslapper June 13, 2009 6:19 AM PDT
people in NYC are nuts. they always wait till the last minute. i believe the problem with the antennas is that people must have upgraded from a vhf to a uhf? i don't know if that matters. i switched off the cable and got an antenna in january. i can't comment on the difference in reception. either way it's kinda funny.
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by June 13, 2009 4:44 PM PDT
Need a good-n-cheap antenna? Try Big Lots. $9.95, got the one with the rotating vertical ring and two telescoping rabbit ears, signal strength dial, and wall wort. Works great with my 1080i picture and Panasonic DMR-EZ485V. With free channels, combined with (internet) Hulu, who needs cable?
Reply to this comment
by June 13, 2009 5:00 PM PDT
BTW, if you are just buying a converter box, DO NOT use your coupon until you've tried it out, even if it means spending more at the onset. Best Buy carries only the lowest rated Apex brand (CNET user rating: .5 out of 5). You can get a full refund only if you pay full price, they will not return your $40 government coupon. The Zenith and RCA brands are best, but do your homework.
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by Vesicant June 13, 2009 9:09 PM PDT
Signal splitters don't work with the new antennas? Surely the signal amp isn't the doing any digital processing.
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by hassan_bin_sober June 15, 2009 1:38 PM PDT
Go to the dry cleaners and get a wire coathanger. (An all frequency retro antenna)
Reply to this comment
by dallas7 June 15, 2009 7:15 PM PDT
So, right next to the text about making sure one gets a VHF/UHF antenna is a picture of the Silver Sensor - a UHF only antenna. You gotta love cnet tech articles!!
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