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June 9, 2009 10:54 AM PDT

$700 for Nokia's new phone. Are they nuts?

by Marguerite Reardon

Correction 5 p.m. PDT: The Nokia N97 is not yet being sold in Europe, and AT&T sells the E71x with a two-year contract. The E71 is an unlocked version of the phone. The article has been changed to reflect this.

Clarification 5 p.m. PDT: See below for more information about data plans that can be used with the N97 through AT&T.

For a company that has said it wants to be a player in the U.S. market, it doesn't look like Nokia is trying very hard.

On Tuesday the mobile phone giant said its flagship smartphone, the N97, which was announced in December, has gone on sale in the U.S. at the whopping price tag of $699. This price isn't that shocking considering the phone will also be offered in Europe for a comparable price. But in the U.S. where consumers are accustomed to paying $200 for a smartphone, it seems a bit ridiculous.

(Credit: CNET)

The reason the price of the N97 is still so high is that Nokia is not selling it through any particular carrier. Instead it will be sold to U.S. customers in Nokia flagship stores in New York and Chicago as well as online.

Nokia has made other phones for the U.S. market and has also sold them without carrier backing. The N95, the previous generation N-series Nokia phone sold in the U.S., retails for about $369 to $468, according to Nokia. In April of 2007, when the phone was first introduced, it sold for about $750 to $800. But a phone priced at $700 in the U.S. market is likely to be too high for U.S. consumers, especially when most devices sell here for $200.

Nokia also couldn't have picked a worse time to debut the N97 in the U.S. market, which happens to be just days after two of the most anticipated smartphones of the year have been launched. On Monday, Apple announced its latest phone, the iPhone 3G S, which will go on sale next week. And on Saturday, Palm started selling the much-hyped Pre.

Each of these devices can be bought for far less than the Nokia N97. The 16GB iPhone 3G S will sell for $199. And the 32GB model, which has the same amount of built-in memory as the N97, will cost $299 when the phones go on sale next week. Apple has also cut the price of its 8GB iPhone 3G, introduced last year, to only $99. The Pre, which also has a slide-out QWERTY keypad and a touch screen like the N97, is $199 with a $100 mail-in rebate.

But there is a catch; these low-priced smartphones come with strings. Consumers must sign a two-year contract to get the discounted prices. And in the case of the iPhone and the Palm these phones are exclusive to one carrier. Subscribers are also charged an early cancellation fee if they terminate their contract before it ends.

By contrast, the N97 is not bound by any contract and the quad-band (GSM 850/900/1800/1900) device can be used on almost any HSDPA network throughout the world.

But even with early termination fees, the iPhone and Pre are still less expensive than the N97. For example, a new AT&T subscriber buying the 32GB iPhone 3G S will pay $300 for the device. If this subscriber cancels his service before the two-year contract ends, he will pay at most $175. Adding the early termination fee to the cost of the phone, the iPhone subscriber will still only pay $475 for the device. This is about $225 less than what he'd pay for the Nokia N97.

That said, the Nokia N97 is an impressive phone. And it offers several advanced features that are not available on other phones, such as a 5-megapixel camera. It also offers more memory than any of these other phones. It comes loaded with 32GB of internal storage on the device with the option of adding up to another 16GB of storage through a microSD card.

The N97 also supports Flash video, something that Apple's Safari browser doesn't support. And Nokia has built-in easy access to a number of social-networking sites. The N97 also introduces something Nokia calls "social location," which uses the capabilities of the integrated A-GPS sensors and electronic compass to automatically update users' social networks, or let them share their location via photos or videos with friends.

There is no question that the N97 is a feature-rich, advanced smartphone that could easily take on any of the top smartphones in the U.S. But without a U.S. carrier to subsidize it, Nokia doesn't have much of a chance to make a splash here. Just look at Sony Ericsson's Xperia X1, which went on sale last year in the U.S. with a price tag of $800. The phone has largely been a flop in the U.S.

Nokia must realize that it can't really compete in the U.S. smartphone market without a carrier subsidy. And it's difficult to understand why the company would not be able to strike deals with U.S. carriers. After all, it is the largest cell phone maker in the world.

Nokia has talked about getting more aggressive in the U.S. market for two years. It opened a development facility in California. And it has been manufacturing phones specifically for the North American market. But most of the phones it is able to sell through carriers are low-end ones. The only exception is the new E71x, which is sold by AT&T.

But perhaps Nokia doesn't think the U.S. market is worth the trouble. Even though the U.S. offers the biggest growth opportunity in smartphones, which also happens to be fastest growing segment of the mobile market, analysts say that Nokia could still maintain a market share position in the 30 percent to 40 percent range by selling devices throughout the world. But the U.S. market represents an untapped opportunity that could prove very lucrative for Nokia. And the longer it takes Nokia to bring an affordable hit phone to the U.S., the harder it will be for the company to get its fair share of the pie.

Clarification: Several readers have commented on this story saying that people with unlocked phones can get unlimited data plans for $15 a month. With a $20 unlimited texting plan, the fee for unlimited data drops to $10 a month. In total a user could get unlimited data and texting for $30 a month.

According to AT&T's terms of service for its data service, the $15 data rate is for unlocked feature-phones. They are not supposed to be used with smartphones, whose owners typically use a lot more data. Here is an excerpt from AT&T's terms of service: "Service is only provided for prescribed purposes and pricing for Data Services is device dependent and based on the transmit and receive capacity of each device. A pricing plan designated for one type of device may not be used with another device. If AT&T determines that you are not subscribed to the required plan(s), AT&T reserves the right to switch you to the required plan or plans and bill you the appropriate monthly fee."

A customer support representative did tell me that there is no way for AT&T to tell when you sign up for the service if you are using your AT&T SIM card for an unlocked feature-phone or for an unlocked smartphone, but based on usage patterns the company could determine that "you are not subscribed to the required plans."

So the bottom line is this: if you follow the rules, service for an unlocked Nokia N97 or any other smartphone will cost you as much as service for any subsidized smartphone, BlackBerry or iPhone that AT&T sells. These plans cost $30 a month for unlimited data and if you want a texting plan you can choose from plans that range in price from $5 a month to $20 a month for unlimited texting.

The following products mentioned are available.

On Sale Now: $549.99 - $699.99
View the latest prices for Nokia N97 - black (unlocked)

On Sale Now: $549.99 - $699.99
View the latest prices for Nokia N97 - silver (unlocked)

Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.
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Add a Comment (Log in or register) Showing 1 of 4 pages (136 Comments)
by yipcanjo June 9, 2009 11:12 AM PDT
Awesome writing.

"But in the U.S. where consumers are accustomed to paying $200 for a smartphone, it seems a bit out of ridiculous."

And two paragraphs later.

"But a phone priced at $700 in the U.S. market just seems ridiculous, especially in when most devices sell here for $200."

Wow. ESL?
Reply to this comment
by sanenazok June 9, 2009 11:15 AM PDT
What's the problem? Lead paragraph and then a follow-up one.
by Eludium-Q36 June 9, 2009 4:29 PM PDT
Um, remember how many people bought v1.0 of the iPhone for $600 ?! There weren't any complaints until they dropped the price, when the early adopters realized they were snookered. There's PLENTY of people who'll fork out big $$$ for a feature-laden cell even in this depression.
by oldmanangry June 9, 2009 4:59 PM PDT
Wow, racist?

Is it ESL, skin color of the writer perhaps?
by steviemanX June 9, 2009 5:38 PM PDT
Oh I'm pretty sure there were smartphones for $200 when the $600 iphone began

(sarcasm)
by codynews June 9, 2009 5:45 PM PDT
omg, saying "ESL?" is racist? Are you kidding me? Damn some people are PC to the point of being crazy. Lighten up. ESL is just making a snide comment about someone's use of English... They could be any race/color.
by ducttape36 June 10, 2009 8:24 AM PDT
iphone actually costs closer to 800 if you want to get one that is "unlocked" like the n97.
by simkatu June 10, 2009 11:45 AM PDT
For people who don't seem to understand this comment:

ESL stands for "English as a Second Language".

The quote, "a bit out of ridiculous", from the first sentence is incorrect. The author intended to write, "a bit ridiculous".

The second quote "especially in when most devices..." is also incorrect. The author intended to write, "especially when most devices..."

It is becoming more an more common to see these types of errors from newspapers and online news sources.

I don't know if it is just that the writers are not educated or just lazy or if it is just an editing problem. In any case, it makes the news source look very amateur.
by sharmajunior June 13, 2009 12:20 PM PDT
An unlocked iPhone costs 600-1000 dollars. So what's the big fuss about ????

This phone is without a contract, can get updates and is unlocked to the point where none of the features are disabled unlike in a jail broken unlocked iPhone.
by Zakney June 9, 2009 11:19 AM PDT
smatphones?
Reply to this comment
by BogusBasin June 9, 2009 11:49 AM PDT
From Brooklyn
by johnsbrn1 June 9, 2009 11:21 AM PDT
I guess if you hate the iphone, blackberry and palm, then you might be crazy enough to pay $700 for this thing. I'd be interested to hear from all 3 people in the US that are thinking about buying it.
Reply to this comment
by volcomwave June 10, 2009 12:55 AM PDT
This phone is actually creating a lot of hype! There are wait lists at both of the Nokia stores in Chicago and New York. It's also a very good alternative to the iPhone for people who don't want to have a locked phone! Currently I use the unlocked Nokia E71 on T-Mobile and I love it! It's very nice to not have to buy the expensive internet plans and just use Wifi. I am a college student and there is Wifi everywhere on campus, so I have no need for the internet plans. Unlocked Nokia phones (in my eyes) are the best option when looking for a phone with wifi. That way, you can buy a SUPER expensive phone, but still save money on not buying an internet plan.
by johnsbrn1 June 10, 2009 2:18 PM PDT
I didn't realize the price was for an unlocked phone, but the price is still equivalent to a no contract iphone/blackberry/palm.
by sharmajunior June 13, 2009 12:20 PM PDT
In NY, the phone is already sold out on preorder.
by pentest June 15, 2009 12:55 PM PDT
There are no contract iphones?
by slickuser June 9, 2009 11:22 AM PDT
What is the use of having 5 megapixel camera, more memory etc when the device is not fun to use and the software sucks?
Reply to this comment
by seven7dust June 9, 2009 12:47 PM PDT
plus higher megapixel count doesnt automatically mean better pictures
by Mark_Anderson June 9, 2009 3:44 PM PDT
Well, slick, since you're never going to have enough money to use one I guess you'll just have to take my word for it that it won't. :)

@7dust - yes, but the larger sensor does.
by sanjayb June 11, 2009 11:51 AM PDT
If u want a camera then get a fricken standalone camera that does a better job. Seriously, camera phones just don't compare.
by Mark_Anderson June 12, 2009 5:50 AM PDT
@sanjay

The best camera is the one you always have with you.
by sharmajunior June 13, 2009 12:22 PM PDT
Last I checked, Symbian has the largest app library. Plus one can say that the iPhone interface is 20% similar to that of a Symbian based Nokia.
by dbmalya June 23, 2009 7:46 PM PDT
I find Symbian better than WinMo. You cannot say the Nokia software sucks. My Nokias never crashed. I haven't been that lucky with WinMo. But I would not say WinMo sucks. I'd rather stick to "I personally didn't like the WinMo Experience."
by tvank June 9, 2009 11:27 AM PDT
An unlimited data plan with AT&T for the iPhone is $30/month. With an unlocked phone like this, it's $10/month. Over 24 months, that brings the cost comparison a whole lot closer.
Reply to this comment
by tvank June 9, 2009 11:29 AM PDT
Edit: In some cases the unlimited plan is $10 and in some it is $15 apparently.
by homercles82 June 9, 2009 11:33 AM PDT
People don't see that. That is why most of us buy them with the 2 year contract.
by Maggie Reardon June 9, 2009 11:38 AM PDT
I believe you need to buy a smartphone data plan for this phone. I think the $10 a month plan you are referring to is for feature phones that access WAP sites. This phone has a full browser and uses a lot of data. So you'd likely have to subscribe to the $30 data plan anyway. It's the same with other smartphones that AT&T offers, such as the E71.
by tvank June 9, 2009 11:54 AM PDT
It's only classified as a smartphone if AT&T sells it. Been using the $10 plan on my N95 for a while.
by Renegade Knight June 9, 2009 12:13 PM PDT
If the data plan is the same apparently AT&T feels the need to rip off it's customers who provide their own phone. If a phone is truly subsidized that means if you don't get a subsidized phone you don't need to make the higher plan paymerns. Alas our Cell Phone model (used by all carriers) isn't so versitile.

Hopefully more players like Nokiea sell raw phones that do a good job and force the cell plan issue, and lower the prices of unlocked phones.
by DP_US June 20, 2009 11:27 AM PDT
AT&T does not provide 3G access for unlocked phone. AT&T customer service confimed this when I enquired for not getting 3G on my N73. You will be stuck with EDGE/GPRS.
But I'll definitely be buying this one soon. N97 blends the features of smartphone, touch interface & music phone.
by specialp June 21, 2009 6:52 PM PDT
It is absolutely not true you cannot have 3g with unlocked phone. I am currently running 3g ATT on both n95 and n97 unlocked. I also pay half the price!
by lliilllei June 9, 2009 11:29 AM PDT
I agree with you YIPCANJO. I think the writer needs to do a better research on cellphone comparison. Yes the n97 has $700 price tag but it has awesome features. The IPHONE 3Gs is half the price because it has half the features too, plus you are locked into an expensive 2-yr agreement with additional data plan. So to summarize what i am saying here:
N97= $700.00= awesome features
Iphone= half of n97's price= half of N97's features, so its fair enough.
Reply to this comment
by Maggie Reardon June 9, 2009 11:41 AM PDT
!. You definitely need a data plan with the N97. You could just sign up for a voice plan, but then what's the point of having all that funcationality?
2. There are some feature differences, but the iPhone also the App Store with early 40,000 applications. Nokia's marketplace on Ovi hasn't gotten off the ground yet, and other Ovi services like it's music service aren't yet available in the U.S. And the iTunes music store is available.

Anyway, my point in the story was that I don't think that Nokia is trying very hard to be competitive in the U.S. in the smartphone category.

Thanks for reading and commenting.

Maggie
by Rolker June 9, 2009 12:16 PM PDT
Quote: "The reason the price of the N97 is still so high is that Nokia is not selling it through any particular carrier."

I agree with lliillei. Nokia is delivering an amazing phone, which is superior to the writer's beloved iPhone and to the Pre. The problem is with concept. People will think on "700$", without noticing that actually they're paying more in a 2 yr contract. But here is were Nokia fails. It needs to explain this to the costumers. And lets not forget that Nokia is currently the biggest cellular company in the world.
*I'm writing this according to data information, and not actually using the new Nokia or the Pre.
I just "love" how cnet always has this tendency to treat the iPhone in a kind manner, while other phones and companies receive "a cold shoulder".
by dcwizards June 9, 2009 12:44 PM PDT
Maggie - FYI, you actually only need the $15 data plan, not a $30 plan.
by seven7dust June 9, 2009 12:49 PM PDT
the Nokia device has sluggish O.S thats look oudated in terms of User interface
and a resistive touchscreen which is not as responsive as the iphone G1 or pre
software is the main problem with any Nokia phone nowadays !
by Mark_Anderson June 9, 2009 3:46 PM PDT
"Nokia's marketplace on Ovi hasn't gotten off the ground yet"

Oh that's weird. I thought I had downloaded about ten apps from it.

*Checks*

Yup, definitely have.

You're right though: The US isn't a prime market for Nokia. It's not big enough or important enough to change their pricing strategy for.
by rnaoncfixd June 9, 2009 4:26 PM PDT
All these comments are reasons I stopped caring about CNET readers. No one reads the article and no one adds anything important to the conversation. It's all just biased opinions attacking someone or some thing.

Geeze people, it's just a phone. Stop getting your panties in a knot because the writer explained how Nokia isn't being aggressive in their US marketing.

It may be a great phone, so what, it's $700. How's Nokia going to convince people to buy this phone over, the iPhone or Palm Pre? I can get a cheap netbook and use skype for much cheaper and have more functionality than the Nokia phone for that fact in matter.
by ejb111 June 10, 2009 10:32 AM PDT
WOW, you've downloaded 10 whole apps. I'm guessing that was all that was available. And the US isn't big enough or important enough for Nokia?? What don't you share some of whatever it is your smoking bub.
by Mark_Anderson June 10, 2009 2:37 PM PDT
@ejb111

Don't get riled up, son. Just because the US isn't seen as a key market by Nokia - the Europe and Asia are - there's no need to take it as a personal insult. The point was that Nokia and the US carriers cannot reach agreement on pricing and Nokia don't see it as value adding to change their position on the matter.

As for Apps - I think I have about two dozen on my 5800. About half came from the Ovi store, the others were downloaded from other providers. Choice: it's awesome! :)
by dabs1 June 9, 2009 11:43 AM PDT
The iphones are locked to AT&T and even the 3g version has not been "completely" unlocked - there are always hassles of upgrading (or not) firmware. Even then you lose the warranty. Also, the amazon price of the n97 is down to 600 already.

In my opinion, The strategic mistake on Nokia's part was not to include the t-mobile 3g band. Otherwise the overall cost after taking into account the cheaper service plans that would go with n97 makes the cost comparable to an iphone. You just need to cough up the money up front
Reply to this comment
by Gasaraki June 9, 2009 2:27 PM PDT
Huh? This is a quad-band phone it already has the 850MHz band which T-Mobile uses...
by texaslabrat June 9, 2009 3:03 PM PDT
@Gasaraki

You are confusing the 3G bands with the GSM voice bands. T-Mobile runs its 3G services on the 1700Mhz frequency band, which the N97 doesn't support.
by gtdmouse June 10, 2009 10:49 AM PDT
they will most likely release a north american version in a month or so with the t-mobile 3G band. they've put out north american versions of their smartphones before.
by specialp June 21, 2009 6:54 PM PDT
I believe the north american version is out here anyhow. My phone sticker says N97-3 which is similar to the n95-3 which was NAM. I doubt there will be a 1700mhz version unless tmobile subsidizes the phone. Tmobile USA is the only service in the world that uses 1700mhz 3g
by Maarek Stele June 9, 2009 11:46 AM PDT
read the bottom line... that's the UNLOCKED PRICE!!!
Reply to this comment
by purpleLightning June 9, 2009 11:50 AM PDT
So Nokia *isn't* trying to be a player in the US cellphone market just because they haven't subsidized one particular model of phone? Not very sound logic.

And Nokia produces new models of phone faster than the likes of Apple or Palm, so what's to say their next model of high-end smartphone doesn't go the subsidy route?
Reply to this comment
by rrod182 June 9, 2009 11:54 AM PDT
It doesn't even have real GPS. Now if one of these 4 devices could give me a freakin killer mobile hulu.com experience, the war would be over.
Reply to this comment
by texaslabrat June 9, 2009 12:40 PM PDT
So what, exactly, do you define as "real gps" ?
by DosEquisXX June 9, 2009 12:55 PM PDT
What do you mean it doesn't have real GPS? It has A (Advanced) GPS for faster initial location locking.
by Mark_Anderson June 9, 2009 3:47 PM PDT
@rrod182

LOL! It has GPS, AGPS and built in maps from Navtech. Plus of course Nokia have their own turn by turn voice navigation software.
by tech_crazy June 9, 2009 4:23 PM PDT
"Real" GPS works using triangulation with satellites. Cell phones usually do it with time difference from cell-towers. They are not one and the same.
by texaslabrat June 9, 2009 4:36 PM PDT
the original iphone did it with cell phones, true...and for the "true believers" of all things Apple I can see where the lack of knowledge of other products might be lacking in that regard. Nokia has had satellite-based gps modules in their phones for a while now...N97 being no exception. In fact, you can use a nokia phone with gps as a bluetooth-connected gps receiver for a laptop or other device (eg nokia n800 which doesn't have its own gps capability). Hence my puzzlement at rrod182's comment.
by texaslabrat June 9, 2009 4:40 PM PDT
er, I mean "cell towers" LOL. Getting late...
by steviemanX June 9, 2009 5:39 PM PDT
lol A(Advanced) GPS
are you serious?

AGPS stands for Assisted GPS
by specialp June 21, 2009 6:58 PM PDT
Half you guys here have no idea what you are talking about. If there is no clear view of the sky then yes it uses cell tower triangulation. The "A-GPS" means that it gets a hint from a server online to where the satellites are to speed finding them. It works without it, just takes longer to find the satellites. And YES that is as real GPS as anything, this is not cheesy triangulation with towers, it is triangulation with satellites which is by definition GPS. A-GPS allows getting synced in less than 5 seconds.
by rolfsky June 9, 2009 11:59 AM PDT
This article would have been stronger if the author had started it at the 4th to last paragraph, here:

"There is no question that the N97 is a feature-rich, advanced smartphone that could easily take on any of the top smartphones in the U.S. But without a U.S. carrier to subsidize it..."

This highlights that there's nothing wrong with the phone OR the $700 price tag, just Nokia's failure (or stubbornness) to agree to a carrier subsidy.
Reply to this comment
by Rolker June 9, 2009 12:21 PM PDT
As I commented above, Cnet as this tendency to praise anything that Apple produces (yes, even the Apple TV), while other companies usually receive a more negative view.
by ralfthedog June 9, 2009 2:17 PM PDT
@Rolker, The Apple TV is fantastic. It only has 720p output and 5.1 sound, but that is the best you can get with any downloaded media. You don't get any compression artifacts and no color banding. It is fantastic when you miss a TV show do to bad weather. It is not a replacement for Blu-ray when you want to watch a movie, but it is far better than any other download service or PPV on cable.

I also like the fact that anything I buy is automatically copied to my computer, then backed up onto one of my servers.

Best audio and video quality of any service, automatic backups and you can watch anything you buy on your Apple TV, your computers and your iPhone. It also lets you take your audio collection and play its lossless compressed sound files on your home sound system or you can jack your iPhone into your car stereo by USB and have the same quality audio while you drive. What is wrong with that.
by ralfthedog June 9, 2009 2:22 PM PDT
Just jumping in to say, "What's wrong with that." should have ended with a question mark. I was up writing code very late and my English is a bit blurry at the moment. Sorry for the stupid typo.
by NervClaX June 9, 2009 12:10 PM PDT
Slap some Swarovski crystals on that sucker and it'll sell like hotcakes... hotcakes glistening with Swarovski crystals.
Reply to this comment
by sharmajunior June 13, 2009 12:28 PM PDT
Then I would rather buy the Vertu with a Black and White screen....Oh...those were the days where you could go around anywhere and all you had was a piece of white light coming from your phone (it wasn't the good bright kind like the one on today's phones).
by DragonStab June 9, 2009 12:18 PM PDT
What's the deal with all the BIG Cialis and Trojan Condom adds on this site?!?!? I think you are being sponsored by "technology" for the wrong kind of "equipment".......
Reply to this comment
by stigmattaman June 9, 2009 1:50 PM PDT
Noticed that too a few days ago. Makes sense I guess, as the ad market's in the toilet right now and they're happy to have anyone. Next up: CNet iPhone 3G S, brought to you by Colt 45.
by michael_j_x June 12, 2009 2:50 PM PDT
I was wondering about that too. But my question was why trojan would ever want to advertise on a geeky technology site like cnet. :p
by willengage June 9, 2009 12:22 PM PDT
The iPhone is $699 if purchased without a commitment, and it still requires an AT&T account. If you buy this phone unlocked, don't want a data plan, and subtract all the subsidized excess in the monthly iPhone payment plans from AT&T, you'll save A LOT of money over two years. Unfortunately, a lot of Americans are cash poor, so they get raped financially on a daily basis because they can't scrape together any dough. (e.g. Credit Cards, Pat Day loans, etc.) This phone is definitely not for them. If I hadn't just bought my unlocked, white, E71, I would be ordering this phone today.
Reply to this comment
by rogerincalgary June 9, 2009 12:23 PM PDT
First off let me just say you can get this phone from Amazon for $600 and that Nokia always has higher prices on their website because they support their resale partners e.g. Amazon that way. However if you buy from Nokia you do get international warranties so there is an advantage one way or the other and worthy of consideration depending on your needs.

Secondly, this phone is way way better than both Phones mentioned in the article. I personally think the Palm Pre is amazing and their contact management is sweet, but there are some tools that do some of what they do already on the Symbian OS (Nokia N-series runs this OS) and there are developers hard at work probably now to bring exactly what the Palm Pre has to Symbian. What is so great about the iPhone? Its touch screen whooptee doo.

As has been pointed out many times there are real considerations that Apple just ignores in their product and anyone who uses a phone heavily for fun or work will truely miss these is a big way. Skype is not fully integrated into iPhone because of those 'deals' with mobile networks and this really limits international usage. I have friends and business contacts all over the world and I use my E61i in Canada (bought while I lived in the UK) to conference call and stay in contact with them. *Caveate I use a mobile client for Skype not an official skype client.

Also I have a programme that records phone calls perfect for those calls with your banker, insurance company or any other organisation known for screwing its users/clients. iPhone call use this because it can't do two things at once which leads me to my next issue I need to run my IM in the background so I can stay in touch and I can't do that with iPhone even with 3.0 from what I understand.

If a call comes in my browser will close on an iPhone but often I have my Bluetooth in my ear and I keep working on my phone which is awesome when you really want to utilize it as a tool not just a toy.

Also as one friend at all about Symbian pointed out with a Nokia I can silence my phone with two clicks by switching profiles, this is not possible with the iPhone because they don't operate with profiles.

Now on a different topic, Americans and Canadians may have just discovered Smartphones but they are not the fastest growing market by any real measure. India or China buy more phones than the US, Europe busy millions and millions of smartphones. In fact I don't even know a single person in the UK who doesn't have a smartphone and with contracts around 12-18months with 12 being more common each European is worth 2 American's as far as volume goes.

Lastly on a completely unsubstantiated note, I am equally curious why Nokia makes way better phones in nearly every category but can't seem to enter the market in the US. If I was Nokia I would be looking closely and pondering whether there is some illegal activity occurring. Anti-trust behaviour is even a possibility, but I can't say it with any certainty I am just wondering aloud.
Reply to this comment
by onejap June 9, 2009 12:35 PM PDT
NUTS? it's sold out on amazon. i bought one. been a symbian users for years. and i always buy an unlocked phone because i travel and my data plan costs less on one. ease of use? my 2 1/2-year-old nephew and 4-year-old-niece have no problems using a symbian phone. but then again, most americans don't know where to find djbouti on a map.
Reply to this comment
by GenX2.0 June 9, 2009 1:56 PM PDT
First you spelled it wrong. Its Djibouti. Second, why would we know exactly where it is? It's a 30 yrs old for pete's sake, its not like its Egypt or Nigeria. Anyway, other than that absurd comment, your missing the point of the article which is: Brining a $700 or $600 smartphone into a US market with the iPhone (Whether you like it or not) and the Pre being the new "hot". Plus, you need to remember how insane the Applites are about new apple technology. Yes, long term, depending on plan/features it may be a better investment. But few people I know have $700/$600 to spend on a phone. You only need to look at the result of the PS3 coming into a market with a higher price point to see the Author's point of view. If it wasn't for BluRay PS3 would have been the DreamCast for Sony....
by UnzipMyGENEs June 9, 2009 12:38 PM PDT
Nokia has hesitated to offer a phone to be subsidized by U.S. carriers because of what the carriers do to the software on the phones (e.g. e71 v. e71x). As for the pricing, there are places like amazon.com that sells the n97 for about $604 USD with free shipping and no tax. Yes, that is still a lot of money but it buys you a phone, exceptional camera, expandable media player, and also a "half-price" data plan rate.

To rrod182, it does have real GPS

To Maggie, the "new" e71x is sold by AT&T, NOT the e71 released last year. My unlocked e71 is on a $15/mo. data plan and does not have any of AT&T's bloatware, as opposed to the $30/mo data plan for AT&T branded phones.

Also, yes! 40,000 apps! but are all of them worthwhile? a team of joe schmoes can write another 40,000 fart apps, baby-shaking apps, lighter apps... and then you can have 80,000!
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by seven7dust June 9, 2009 12:53 PM PDT
the problem with any s60 touch device is the horrible unresponisive resistive touch screen
plus early reviews have said that the Processor cant take the load
hence makes the O.S more sluggish than it already is
looks like Nokia is having far too many software issues nowadays
the Ovi store is a joke too ! they need to switch to Android
if they want to compete with the iPhone or other modern touchscreen smartphones etc. !
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by texaslabrat June 9, 2009 1:05 PM PDT
If the resistive touchscreen is anything close to the 5800's...I'll be very pleasantly surprised. I was impressed with the responsiveness of the 5800's screen (assuming the worst due to the nokia-haters posting how aweful it is). Yes, it takes a bit of pressure compared to a capacitive screen..but on the other hand it works if you have wet fingers, gloves, or want to use a stylus. I'll take that flexibility over the whiz-bang capacitive screen any day, thank you...especially when it works as well (or probably better) than the 5800's ;)
by Mark_Anderson June 9, 2009 3:49 PM PDT
Ignore 7dust, he's trolling as usual.

The screen is better than the 5800's according to All About Symbian and the difference between it and the iPhone's is so small as to be meaningless.
by ArsFragica June 9, 2009 1:12 PM PDT
Why would I buy Nokia's piece of **** phone for $700, when I could get iPhone 3G now for $99? Nokia is the worst, overpriced phone company every. I will never buy a Nokia phone.
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by x181 June 9, 2009 1:55 PM PDT
There is no competition. Apple has once again created a phone and user experience which is a hundred times better than anything else out there because it works.

We will always have people who deny Apple's continued success.
by xiamenbill July 3, 2009 3:24 AM PDT
I have a Year-Old Nokia N82 with a Xenon Flash that's the best camera phone I've seen, $250 unlocked pay-as-I-go global roaming from my residence in China, cheaper than any contract, which I would NEVER sign. Use in any country in the world and I travel constantly with never a problem. Stereo speakers loud enough to drown out traffic in Hong Kong, GPS to see me though the streets of Shanghai, IN ENGLISH, or here (present location) in Saudi Arabia. Need to test the "Dual LED" flash and video lights of the N97 to consider the move up. In the low light of Pubs and Resturaunts where I do business and socialize (like singing onstage at the Hard Rock Cafe in Bangkok) My Nokias abilities shine and make this fat, balding, rock-star wanna be look brilliant where the iPhone's camera is just puke.
Love that Nokias from top to bottom are intuitive to anyone and been using them for 10 years with never a hitch. My 7 year-old 3210 has thrice swum in Chinese toilets, been thrown at me at least half a dozen times, and dropped more than a hundred, with only the battle scars to show for it. Still my construction-site-reliable communication tool. The "John Cameron Swayze" era TIMEX of Phones. "Takes a lickin' and keeps on tickin' " device you can believe in. My N82 is accumulating a similar pattern of dings, endured a couple beer baths and still performs Brilliantly.

Apple is to be admired for many things but next to Nokia I'm totally underwhelmed by the iPhone. And for Now I'll keep my N82 while the dust settles around all the new touch phones.
Talk to me in a decade.
by keepntabs June 9, 2009 1:42 PM PDT
I have pre-ordered two of these on Amazon for $604 each; one for me and one for the hubby. We currently have N95s, and use them with the AT&T $15 data plan; which we can tether to our netbooks if we are not near a wi-fi source. The N95 is a great phone, but I would use more of its media features if the screen size were larger. I'd rather pay the non-subsidized price, and maintain a little more financial freedom by being able to choose my wireless services a al carte, store and play my music and videos in a format that can be used without iTunes, and save on international roaming fees and higher per minute charges when overseas by getting local phone SIMs. Right now we pay $90 a month for 550 shared minutes, unlimited mobile-to-mobile/nights & weekends, and the unlimited MediaNet service. That's perfect for us, because we don't use all of the talk minutes each month (most people we call are also on AT&T). The least expensive similarly spec'd plan that AT&T offers for iPhones is $130 per month. So, if I am doing the math correctly, during the next 2 years we will spend ~ $3368 for the N97 and our existing wireless plan vs. ~ $3776 for two iPhone 3G S and the required wireless plan; over $400 difference. I am sure the iPhone is a fantastic device, but I'm sticking with Nokia.
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