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September 23, 2008 2:04 PM PDT

T-Mobile to throttle G1 speed after 1GB a month?

by Tom Krazit
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Download more than 1GB of data on your new G1 phone, and T-Mobile might severely restrict your bandwidth.

(Credit: Sarah Tew/CNET Networks)

T-Mobile is warning G1 customers that they could get placed into the slow lane if they use more than 1GB of data in a billing cycle.

Engadget spotted the fine print underneath T-Mobile's G1 page on its Web site trumpeting the arrival of the first phone to run Google's Android software. "If your total data usage in any billing cycle is more than 1GB, your data throughput for the remainder of that cycle may be reduced to 50 kbps or less," the company warned.

Now, that doesn't apply to anything you download or upload over a Wi-Fi connection, and may not be much of an obstacle for some users. But if you're like a few folks inside our office--one of whom has used 187MBs in just the past 24 hours on his iPhone 3G--you're liable to hit that speed bump pretty quick. Downloading almost anything on a 50Kbps connection is going to be extremely frustrating.

T-Mobile might have trouble enforcing this cap, but they appear to be putting it in the contract. It's a confusing move, given the trend among carriers toward all-you-can-eat data plans, but could be a defensive maneuver to protect T-Mobile's young 3G network from being overwhelmed by G1 users.

Click here for full coverage of Google Android.

Tom Krazit writes about the ever-expanding world of Internet search, including Google, Yahoo, online advertising, and portals, as well as the evolution of mobile computing. He has written about traditional PC companies, chip manufacturers, and mobile computers, spending the last three years covering Apple. E-mail Tom.
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Add a Comment (Log in or register) (19 Comments)
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by jag0 September 23, 2008 2:39 PM PDT
Wow epic fail...
Reply to this comment
by close5828 September 23, 2008 2:45 PM PDT
I was with T-Mobile for 6 full years ('02-'08) and left for AT&T at the iPhone 3G launch.

I can say that T-Mobile has probably some of the best customer service in the business, but their network coverage and call quality really negates a lot of it. My wife was with Verizon and switched to T-Mobile b/c I had them for such a long time--the switched to AT&T b/c of all the dropped calls she kept getting at her office (inside and outside). Called T-Mobile and they kept telling us they were working on it--3 months later, coverage was no better and it was still showing as dark green on their coverage map.

We've been w/ AT&T since July and have had no issues w/ coverage and only a few dropped calls (2.1 fixed most of them).

3G on T-Mobile is an awesome idea, but if their network coverage/performance is ANY indicator I will pass. I'm happy w/ AT&T right now and have no plans to switch.
Reply to this comment
by skurewu September 23, 2008 2:50 PM PDT
Well, maybe if we make a big enough commotion about this they will change their legal terms. As I remember it, Sprint got into the same trouble when their CEO was announcing in ads their unlimited data plan, which was later found out to be capped off at 5gb.
Reply to this comment
by Jack K1 September 23, 2008 2:52 PM PDT
I think I'll pass. I see no need to stand in line (however short it is) just to get screwed.
Reply to this comment
by alt117 September 23, 2008 3:21 PM PDT
No need to wait in line. They will send it to you ready to go.
I always thought that screwed=ATT
by rtripathi September 23, 2008 3:29 PM PDT
This is real deal breaker for me. With 1Gb/month limit, it's unusable for browsing, youtube videos etc. I'll hit the limit in less than a week. I've been with T-Mobile for last 5-6 years and was waiting for this phone. Time to get iPhone now.
Reply to this comment
by templetonrl September 23, 2008 4:15 PM PDT
T-Mobile sucks! I went from ATT 5 bars at my house to T-Mobile 2-3 bars max. Only lasted a couple weeks before going back to ATT. I have a gsm unlocked cell phone and could not get the internet to work at T-Mobile to matter what I tried or the techs did! At ATT it worked fine. I like the new deal at ATT where you do not have to have a contract if you bring your phone to ATT and do not get a subsidized phone from ATT. No problem with ATT service in Florida
Reply to this comment
by mbenedict September 23, 2008 5:23 PM PDT
There was a 3G study recently by Rogers that showed 91% of their iPhone users consumed less than 200mb monthly, and 95% of their customers used less than 500mb monthly. Only one customer exceeded Rogers's 6GB monthly limit.

So considering you can't use data-intensive apps like iTunes over 3G (you have to use Wi-Fi), even 1GB/month is generous for the vast majority of customers. In the beginning sure you might use a lot of bandwidth downloading Apps, etc., but month-to-month it's more than adequate.

I mean, there is no such thing as free "unlimited" data. You pay for data one way or another.
Reply to this comment
by atcj0611 September 24, 2008 7:04 AM PDT
Agreed. I live on the internet on my Blackjack 2 and only used about 150MB last month. 1GB I think is beyond fair.
by wango2007 September 23, 2008 6:44 PM PDT
They say the cap "could be a defensive maneuver to protect T-Mobile's young 3G network from being overwhelmed by G1 users."

I don't their 3G network is going to be overwhelmed. This phone has "loser" written all over it. A big disappointment from Google.
Reply to this comment
by skillingssucks September 24, 2008 12:04 PM PDT
Clueless, the disappointment has nothing to do with Google and everything to do with T-Mobile's hardware device and network. Learn the difference!
by coggslycogs September 23, 2008 7:42 PM PDT
A 3G study by some company selling the same 3G product is a shill study, its a fake study used to justify its pricing plans.
If there is no such thing as unlimited plans then company's should stop selling consumers these falsely advertised plans.

Could it be that some employees are required to report on the blogs that the 1G limit is more than adequate according to the 3G study?
Could there be a free Android phone for the most blog reports?

I was a T-Mobile customer for 6 years, last year their service got very bad in the Portland Oregon Metro area.
I kept getting "call not allowed" messages on the phone, I would pull the battery on the phone, power back up and then would be able to make the call. I decided get another
model of their phone. They sold me a phone with someone else's sim in it, I was getting the voice mail from the other persons sim, I was making calls on that persons sim. I reported it to T-Mobile, they
mailed me a new sim and told me to destroy the sim belonging to the other person. Can you say security risk?
I decided to cancel them and they nailed me with a $200 cancellation fee.

Lets sum up T-Mobile:

Poor Service
Poor Customer Data Security
Excessive Cancellation fees for poor service.

No this isn't a fake company Study, this is a actual ex-T-Mobile customer report.
Reply to this comment
by Cropsey27 September 23, 2008 7:53 PM PDT
In your area. In NYC Tmobile service is great. But yeah, some companies have better service in different areas. As for the 1gb cap. I think it sucks. I was really hoping to get this phone when my contract expires, but now I'm having second thoughts. What's the point of having 3g if you have to limit how you use it.
by Kontracnet September 23, 2008 11:10 PM PDT
Its manufacturer HTC called it "The most exciting phone in the history of phones." I compiled a list of all software, hardware and service flaws of G1 and asked the question, "Would Apple have been utterly crucified and AAPL have tanked if the iPhone came out with so many shortcomings?" in:

The Big List: 30 critical issues with Google G1 phone
http://counternotions.com/2008/09/24/g1/
Reply to this comment
by artistjoh September 24, 2008 2:05 AM PDT
It is fashionable to complain about Apple control and walled gardens but as soon as you see Google's more Microsoft like approach of just being software on someone else's phone you see the advantages in the Apple methodology.

Android while a good idea is already suffering from its partner's whims from the telco to the decidedly unsexy style of the device. While most of us struggled to get used to Apple's keyboard, in the long run I am glad I don't have to put up with overly complex and easy to break like the HTC device and the telco in trying desperately to undercut the iPhone price points is throttling the internet usage that is the whole point of phones in the iPhone era.

Rogers iPhone users don't seem to be using many apps like the rest of us. An Internet Radio Tuner can easily chew through 50MB in an hour or 2 and at that rate a gig in a month is easily exceeded.
Reply to this comment
by fdunn3 September 24, 2008 5:10 AM PDT
This really is a "show stopper" for many who would use the device for all it's worth.

T-Mobile, with this out in the open now don't look for an "iPhone" type rush on this plan.

To bad because the phone looks really good.
Reply to this comment
by AppleSuxLeo September 24, 2008 5:14 AM PDT
Sprint needs an Android right now. Unlimited everything for a Benjamin/month.
Reply to this comment
by sting7k September 24, 2008 9:09 AM PDT
Tmobile was my first and only cell phone service for 7 years. Their coverage isn't that great. I was on my parent's family plan and my mom loved them because they do have very good customer service and prices. I went through lots of phones while I had Tmobile, I would buy unlocked ones on ebay and grow tired of them quickly. I often ended up roaming onto AT&T most of the time because my unlocked phone would pick it over Tmobile almost every where I went. I jumped off Tmobile for the original iPhone (now have the 3G) and have not missed them one bit.
Reply to this comment
by fdunn3 September 25, 2008 3:44 PM PDT
I wonder if this will be in the european contracts as well?

T-Mobile you just turned the intro of the Android HTC Phone into an anti-climax event. No Go.

I'll wait until it becomes unlocked and choose my own carrier.

1GB...ridiculous.
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