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August 20, 2008 11:18 AM PDT

American Airlines launches in-flight Wi-Fi

by Marguerite Reardon
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American Airlines will be offering Wi-Fi on 15 of its 767-200 airplanes that fly cross country.

(Credit: American Airlines)

American Airlines passengers will now have Wi-Fi access on some flights.

The airline said Wednesday that it has finally launched its in-flight Internet access service via Wi-Fi on 15 of its 767-200 airplanes. The service, called Gogo, will be offered on nonstop flights between New York and San Francisco, New York and Los Angeles, and New York and Miami. The cost is $12.95 per flight. Passengers will be able to sign up when they boot up their browsers.

The airline will be restricting the use of voice over IP services, such as Skype, and it will still restrict the use of cell phones in flight.

Gogo is a service offered by Aircell, which is also providing Wi-Fi access to Delta Air Lines planes. Earlier this month, Delta said it was outfitting all of its domestic fleet with Wi-Fi by the middle of next year. Virgin America, which is also using Aircell's Gogo service, will launch its service by the end of the year, the company has said.

And JetBlue Airways is testing its Wi-Fi access on routes between San Francisco and New York. Southwest Airlines and Alaska Airlines are also testing in-flight Wi-Fi. And others such as United Airlines are considering offering Wi-Fi, but it hasn't announced tests or a commercial launch.

Aircell's pricing is uniform across all the airlines that use it. The company charges $9.95 for flights of three hours or less. And it's $12.95 for all flights over three hours. Initially, American Airlines will only be offering Wi-Fi on coast-to-coast flights.

Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.
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by JJ609 August 20, 2008 12:26 PM PDT
If Wi-fi uses radio signals and cell phones use radio signals I just don't understand how one is okay on an aircraft in flight but the other isn't. Can someone explain it to me in easy words and without math?
Reply to this comment
by qa12345687 August 20, 2008 1:01 PM PDT
JJ, not all radio signals are the same. WIFI uses a fairly limited set of frequencies which the FAA and the FCC and the airlines have determined do not interfere. Cell phones have not had that same determinations, so they remain banned.
by Galaxy5 August 20, 2008 2:03 PM PDT
"Can someone explain it to me in easy words and without math?"

No.
by BenFlavoredCandy August 21, 2008 1:23 PM PDT
I have also heard that "cell phone" calls (more properly 'mobile phone') burden the network by constantly switching their signal between towers.

There are, however, already airlines in Europe who are trying to remove the mobile phone ban from flights (sorry, couldn't find an article to link to).
by renGek August 20, 2008 1:03 PM PDT
JJ609, its because clueless tech people make the rules. They scream and holler that its bad for cell phone users to use their phone in a plane and disturb people and/or the signal is dangerous to the plane. But turn around and say yeah wifi is ok because we can make money off of it. But whats to stop wifi people to skype all the way to london.
Reply to this comment
by rakker91 August 20, 2008 1:11 PM PDT
Actually, the real reason why cell phones were banned on planes had nothing to do with the safety of the plane. They were concerned that the frequent switching between cell towers would cause problems for the cell network or potentially crash the cell network. There have NEVER been ANY cases of interference caused by cell phones or other electronic devices. It's just a bunch of government idiots that make stupid rules to validate their importance. Private pilots fly around using every device you could think of and never have problems. Shoot, Air Force One has more electronics and radios on it than ANY civilian flight has and they don't have problems.

In short, it's stupid, that's why.
Reply to this comment
by qa12345687 August 20, 2008 1:21 PM PDT
renGek, "clueless tech" people are a lot less at fault than those pesky laws of physics and the reality that modern cell phone networks were not designed with the idea of accommodating the cell switching of hundreds of people across multiple cells at the speed of air travel. A good article on the realities of why this is more than just a bunch of tech people trying to interfere with your (perceived) right to have a conversation with anyone at any time is at: http://en.wikipedia.org/wiki/Mobile_phones_on_aircraft
Reply to this comment
by murbo August 20, 2008 1:26 PM PDT
airlines forbid cellphone usage not because it interferes with aircrafts instruments or anything.. even mythbusters tested this out and well... busted the myth.
if you noticed that voip is blocked. cellphones are forbidden because people are pretty much potty trained apes, it is already very loud in the plane with the engine and wind noise, but if you add a bunch of idiots who dont realize that no matter how much they yell, the person on the other end of the line wont hear them any louder, no one will come out of that plane still sane. and u shouldnt forget the families with babies... just give a little sleeping medicine to your baby before the flight to make it easier on both the baby and everyone else on the flight.
air travel is getting worse and worse everyday, the security checks, lines, prices, delays, cancelled flights.. crying babies. please don't add cellphones to the list.

BTW, cellphones is going to effect the on-board flight instruments as much as it effects the gps on your car, not any more than that. even if the devices use the same frequencies as the cellphones, preventing it would just take shielding the equipment with the same material used on speaker cables, which i am pretty sure they are already shielded.
Reply to this comment
by Galaxy5 August 20, 2008 2:07 PM PDT
"BTW, cellphones is going to effect the on-board flight instruments as much as it effects the gps on your car, not any more than that"

Either you've never used a GSM phone, or you're ignorant of the facts; wiring looms can and do amplify radiated energy. Would you be willing to bet the lives of 300 people on the safety of using a cell phone at 35,000 feet?

Here's a hint: good luck hitting any towers from there anyway; you'd have to have a cellular repeater on board for both GSM and CDMA. One reason they want your cell phone powered off is that at altitude, the phone goes into its highest power seek mode looking for towers - which further increases the small chance of interference.
by The_Decider August 20, 2008 4:05 PM PDT
Actually, they can not stop VOIP if someone is determined enough.
by JohnPentTexas August 29, 2009 10:34 PM PDT
FYI - as mentioned in another reply I made - VOIP is NOT blocked... it is just BANNED. I successfully used SKYPE on the plane.
by anthonysmission August 20, 2008 2:15 PM PDT
Too expensive, its the same reason that no one used the phones when flying!

Anthony Kraudelt
3102 Lilac Haze Street
Las Vegas, NV 89147
Reply to this comment
by The_Decider August 20, 2008 7:50 PM PDT
Sweet, now Warflying will be all the rage as business and personal information is stolen on flights.

If AA implemented any real security, I will eat my hat!
Reply to this comment
by Vegaman_Dan August 20, 2008 10:08 PM PDT
The only part of this that I'm surprised by is the price. In this day where you are paying $50-150 at the counter for a second checked bag, $5 for a bottle of water, and more, I would think that wi-fi access would easily be $20-40 to be proportional to the rest of the fees airlines charge.


If the system is up enough to be usable, I might fire up a VM to connect to it.


Or I could use my Macbook or the Touch. Those don't require any security precautions at all.

Reply to this comment
by dude7895 August 24, 2008 6:01 PM PDT
The browser will only open to a crediting page, it doesn't matter it they don't require encryption codes, you won't be able to surf the web until you enter a credit card number.
by egodraconis August 21, 2008 6:40 AM PDT
Internet access, yes, however under current federal regulations, it is ILLEGAL for you to use VOIP applications in flight. Bizarre.
Reply to this comment
by Warp09 August 21, 2008 8:44 AM PDT
Who has a cell phone that gets a signal from a tower at 28,000 feet?
Reply to this comment
by nickjack43 August 21, 2008 11:20 AM PDT
Wonder how much this cost AA to place into their fleet? Probably was funded by all the extra baggage, drink, pillow, meal, and other "nickel-dime" charges they now make to the traveling public! What a crock...and consumers just keep putting up with the ^$#(&&^!
Reply to this comment
by jimboxp August 21, 2008 1:33 PM PDT
My Blackberry will love this.... but i'm not enough of a Crackberry addict to use my phone from 28,000 feet.
It depends on what phone you have, some will work at 28,000 feet.
Reply to this comment
by hollyhock August 21, 2008 8:50 PM PDT
Putting aside cell phones on planes, voip, skype, cost of Wi-Fi, etc... I was on an American Airlines flight just yesterday from San Francisco, CA to New York City and I couldn't resist trying out the Wi-Fi. It worked very well. I believe there were three possible connections. One was showing up at 100% and the other two were in the upper 90s. The signup and connection process was simple and the speed of the connection was fine. I wasn't doing anything too intense... pretty much just surfing, checking email, and doing some instant messaging. They even had a Gogo representative on the flight to assist people. I'm guessing that's just for a launch/trial period. I didn't have any trouble signing up or connecting so I didn't actually speak to her but I saw her making the rounds on the plane ready to help. She seemed very nice. My one complaint was that there was no easy way to find out the cost without dragging out the laptop and turning it on to see the pricing. Just make it available up front. Don't try to hide it from me. Just thought I'd share my experience with the service.
Reply to this comment
by guanaco41 August 24, 2008 4:56 AM PDT
My real concern is will there be anyway for a terrorist to use this to their advantage like hacking in to the plane's system.
Reply to this comment
by safehouse August 24, 2008 10:29 AM PDT
The plane's system would have to be on the same network as the wifi service, which it certainly isn't. So I don't think there's any risk.

As for cell phones on planes, I do know that on a recent flight from NYC to San Fran, we were on the plane for a few hours waiting to take off (JFK is awful) and the pilot asked for phones to be turned off because they were interfering with ground communications. That's probably the real issue, not that it will crash the plane, but that the signal (especially of 50-100 phones at once) could interfere with communications.

Cell phones and wifi use entirely different types of radio waves. The cell phone has a much shorter wavelength, and therefore much higher energy. Otherwise your wifi would reach as far as a cell tower!
Reply to this comment
by lareinita September 4, 2008 2:31 PM PDT
i want to go to my country but the tickes are to spense
yo quiero viajar a mi pais pero los pasajes estan muy caros me pueden ayudar ?
Reply to this comment
by toni57 January 21, 2009 10:36 AM PST
Have there been any recent updates to this service that you know of? I'm flying LAX to LHR on 31 Jan, 2009. Having access on an eleven hour flight would be priceless. Unfortunately, there is no additional information on the AA site.
Reply to this comment
by JohnPentTexas August 29, 2009 10:32 PM PDT
I flew from Las Vegas to Dallas on 8/28 using this WIFI on American Airlines. It was incredible. I expected a fading signal, poor performance and an overall miserable experience. I was very wrong. Speed tests on my Iphone were 3800k. I used just my iphone as my 17 inch lap was not a real option in the tiny space in front of me. I - illegally - tested my SKYPE and called my wife. It was a quickie test because I could see a few others on the flight took notice. (Tip - get a window seat if you are going to do that telephone call!) Instant messengers work, I used my GOOGLE SMS through a jailbreak app for Google Voice, I emailed with attachments in flight (pictures of the flight), etc. It was worth the $7.95 to have three hours connected. I notice a few others get out the credit card and login. Everyone seemed to be doing instant messengers as was I. I can tell you I am not the biggest American Airlines fan because of long runway delays sitting in the plane, but this is absolutely going to make me fly AA from now on. Hope all their planes have it. Hope they get a monthly fee, as a short hop would not be worth 7.95.
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