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August 19, 2008 8:03 AM PDT

U.S. mobile-phone sales take a hit

by Marguerite Reardon
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Mobile-phone makers are already feeling the pinch in the U.S. market of an economic slowdown amid tough competition.

U.S. mobile-handset sales were down 13 percent in the second quarter compared to the same quarter in 2007, NPD Group said in a study released Tuesday.

In total, mobile manufacturers sold 28 million units in the U.S. in the second quarter of 2008, with sales of roughly $2.4 billion, marking a decline of about 2 percent compared to last year's second quarter, NPD said.

Samsung warned investors this summer, following the close of the second quarter, that it sees challenges ahead as the world faces an economic slowdown and competition increases among manufacturers. Manufacturers such as Nokia, on the other hand, are selling high volumes of cell phones overseas, particularly in developing markets. In fact, ABI Research recently predicted that global mobile-handset sales would grow 13 percent in 2008.

Despite the good news on the global front, it's not shocking that sales in the U.S. are down. After all, more than 80 percent of Americans already own a phone, and many people are bound to two-year contracts that make it more expensive to upgrade to new phones before their contracts expire.

Still, the news of the maturing market is somewhat troubling for handset makers that depend on sales in the United States, such as Motorola.

Motorola managed to report a profit for the second quarter, mostly due to cost cutting. But its handset business, which is currently being spun out from the rest of the company, continued to drag on its financials.

In spite of these troubles, Motorola managed to just barely maintain its lead in the U.S. market during the first quarter, according to NPD. But its U.S. market share fell 6 percentage points from the first quarter and 11 percentage points compared to the same quarter a year ago.

Meanwhile, competitors LG, Research In Motion, and Samsung all gained market share.

"Quarterly unit sales of handsets fell to their lowest level since NPD began tracking the category in 2005," Ross Rubin, director of industry analysis for NPD, said in a statement. "Even so, most major manufacturers picked up market share that was lost by Motorola."

Nokia, which sells the most cell phones throughout the world, held on to a distant fourth place in the U.S. with a market share of only 9 percent.

If there is a silver lining in the U.S. handset story, it's that Americans are buying more feature-rich phones that have a higher price tag. The average selling price of phones in the U.S. reached $84, an increase of 14 percent, compared to the same quarter a year ago, NPD said. However, prices fell about 4 percent from the first quarter of 2008.

Demand for more feature-rich phones in the market is good news not only for phone manufactures, but also for wireless operators, which want to sell more data services, like text messaging and Web surfing.

The biggest growth in handsets came from devices with QWERTY keyboards. About 28 percent of all phones sold in the second quarter had this feature, compared to just 12 percent the year prior.

Smartphone sales increased to 19 percent of all mobile-phone sales in the second quarter. This was a 9 percent increase from the same period a year ago. NPD also noted that 81 percent of all phones in the second quarter were Bluetooth-enabled, compared to 69 percent last year. And 65 percent of phones sold during the quarter were music-enabled, compared to only 45 percent last year.

Marguerite Reardon has been a CNET News reporter since 2004, covering cell phone services, broadband, citywide Wi-Fi, the Net neutrality debate, as well as the ongoing consolidation of the phone companies. E-mail Maggie.
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Add a Comment (Log in or register) (8 Comments)
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by samkass August 19, 2008 9:56 AM PDT
Thank goodness! Less trash for the landfills.
Reply to this comment
by Vegaman_Dan August 19, 2008 3:08 PM PDT
Can you believe it- the iPhone wasn't mentioned a single time in the article? I had thought it was required to include that in every cell phone story. Heh.
Reply to this comment
by open-mind August 19, 2008 3:15 PM PDT
Dan, why are you always hyping the iPhone? You're such an Apple fanboy! ;-)
Reply to this comment
by open-mind August 19, 2008 3:17 PM PDT
Sorry, my previous post had a smiley before cnet's crappy blog app deleted it.
by fdunn3 August 19, 2008 5:13 PM PDT
Why keep buying a cell phone if the one you have works? I never have gotten that and the phone companies accompany a new phone with a new contract. I have the same samsung phone I've had for over 3 years, don't have a contract so I can go with anybody I want.

The phone companies are going to have to start throwing some more cost items into their bills to make up for the lack of new contracts. I never use 411 and have all data turned off. When I want data I will get a netbook with a built in 3G modem.
Reply to this comment
by paulej August 21, 2008 10:31 AM PDT
fdunn3,

I hear you. Aside from the surprising ability to have unlimited calls between AT&T subscribers, AT&T charges a fortune for any little thing. SMS messages are 20 cents to send and 20 cents to receive! So, for every message, AT&T makes 40 cents. That is really highway robbery, in my opinion. I do not mind a reasonable price for services, but that is insane. So is their data plan pricing. I have the unlimited data plan, just so I don't have to live with the surprise of a huge bill one month. I really do not use it that much, but with their charges by the kilobyte, it does not take much to run up a high bill. I always get the impression that the carriers in the US are entirely interested in profit and have little interest to do any good for the country. Why not strike a balance between profit and improving society through more advanced communication capabilities? We really need to see a revolution in the mobile space in the US.
Reply to this comment
by sanjayb August 22, 2008 2:58 PM PDT
Can u carry the revolution here to Canada as well? We are worse off than you guys in the US.
by Firemark1817 August 26, 2008 2:05 AM PDT
Maybe Cell Phone manufacturers will start building phones for the 80 million or so Americans over the age of 50 instead of just for the teenagers? Sorry those limited crappy phones for 80 year olds doesn't cut it!

How about a good solid phone with great audio clarity with a great speakerphone that's clear for both sender and receiver?

How about a phone with adjustable font sizes for INCOMING call information with menus that are easy to read?

Why can't the industry standardize and stick with the same battery charger and connectors?
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