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May 22, 2009 8:36 AM PDT

Pew Center illustrates how Craigslist is killing newspapers

by Greg Sandoval
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It's tough to compete with free.

The use of online classifieds sites, such as Craigslist, has more than doubled in the past four years, according to a study published Friday by the Pew Research Center. At the same time that Web classifies are on the rise, the classifieds business that newspapers once depended on has collapsed, the Pew Internet & America Life Project found.

"Nearly half (49 percent) of Internet users say they have ever used online classified sites," the Pew Center said in the report. In 2005, the percentage was 22 percent.

One out of 10 Internet users visits an online classifieds service each day, up from four percent in 2005.

Not that this is big news but the Pew Center helps to illustrate just how devastating online classifieds has been on newspapers. A graph of newspaper classified ad revenue since 1980 to last year (at bottom) shows that the industry saw a high in 2000 with about $19.6 billion. Last year, newspapers recorded $9.9 billion.

That's a plunge in revenue of about 49 percent.

There's no question either that Craigslist dominates Web classifieds.

"In the world of online classified advertising, Craigslist is by far the most used Web site in the United States," Pew said in the report. "In March 2009, classified sites averaged 53.8 million unique visitors, up 7 percent from February. Craigslist had 42.2 million unique visitors in the month of March."

(Credit: Pew Research Center)
Greg Sandoval covers media and digital entertainment for CNET News. He is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg, or follow him on Twitter at http://twitter.com/sandoCNET.
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by inachu1 May 22, 2009 9:53 AM PDT
Newspapers never gave top dollars to their employees anyway.
Really sad even in best of time they would not hand out new computers but makes everyone use shabby old ones.
Reply to this comment
by divide_by_zero May 22, 2009 11:16 AM PDT
I couldn't agree with you more on that!

It's OS 9, MS Office 2001, IE 5 for the foreseeable future here :(
by Maccess May 23, 2009 4:06 AM PDT
buy a new keyboard, a new mouse, restore the HD image, fill the old computer with RAM and, maybe, a new hard drive, and it'll still have years of text processing ahead of it.

Too often, companies overspend on unneeded technology, and underspend on where it's needed. Buy the latest for page laoyouts and invest in an online classifieds site.
by tcr071 May 24, 2009 9:35 AM PDT
You don't need a top dollar computer to crap out an article. You need a computer with a keyboard that works and that is just about it.

I can crap out an article on a type writer then scan it into file. I don't need a brand new iMac to get the job done.
by Police_States_of_America May 22, 2009 10:02 AM PDT
newspapers are almost completely obsolete. they have to deal with it, go bankrupt, whatever, thats how the market works in the US.
Reply to this comment
by Renegade Knight May 22, 2009 10:58 AM PDT
You are right and wrong at the same time. Printed papers are slowly dying.
However the need for a local portal to tell you what all is going on in your area is very real. Newspapers are ideally suited to fill this role. They have done it very poorly.
by pentest May 22, 2009 2:03 PM PDT
I am not upset about the dailies dying. The independent weekly newspapers are still very profitable(and they usually give away their paper for free) in nearly every market. These papers are a far better reflection of the state of the local community and what is going on. Dailies are 90% national and world news bought from bigger news services. Those stories are easily found online.

Local news is still difficult to find online.
by The_happy_switcher May 22, 2009 10:14 AM PDT
Think of all the trees they are saving, however.
Reply to this comment
by egghead1619 May 22, 2009 10:24 AM PDT
Sadly, no journalism was done for this article. The spin they want you to believe is that "REVENUES ARE DOWN, SAVE US!!! KILL CRAIGSLIST!!!" However, if you take the time to go and look at the data from the source, you can clearly see that the classified expenditures are only a small portion of the overall expenditures.

Below amounts are in billions:
Year, National, Retail, Classified, Print Total, Online Total, Print and Online Total
2000, 7.653, 21.409, 19.608, 48.670, 0.0, 48.670
2001, 7.004, 20.679, 16.622, 44.305, 0.0, 44.305
2002, 7.210, 20.994, 15.898, 44.102, 0.0, 44.102
2003, 7.797, 21.341, 15.801, 44.939, 1.216, 46.156
2004, 8.083, 22.012, 16.608, 46.703, 1.541, 48.244
2005, 7.910, 22.187, 17.312, 47.408, 2.027, 49.435
2006, 7.505, 22.121, 16.986, 46.611, 2.664, 49.275
2007, 7.005, 21.018, 14.186, 42.209, 3.166, 45.375
2008, 5.966, 18.769, 9.975, 34.740, 3.109, 37.848

Now you will notice that they integrated the internet into the amounts in 2003 and ever since they were increasing, with the exception of the recent market crash where it only dipped by 1.8%. The newspapers were still making more money than they did in 2000 until 2007 when their retail section and classified took a hit but online still grew 18.8%. Now, someone go kick these researchers and get them back to working on meaningful data and not ignoring data for the sake of pushing some agenda.
Reply to this comment
by gerrrg May 22, 2009 2:40 PM PDT
It doesn't diminish the point that classified revenue has decreased by over 50%.
by sandonet May 22, 2009 9:31 PM PDT
Egghead,

There is no intent to say Craigslist has done anything wrong. Craigslist's business model is simply destroying the traditional classifieds ad model. I worked for newspapers for 10 years. I have plenty of friends on the business side of newspapers. They most certainly do miss that classified money. The simple truth is that they haven't been able to compete with Craigslist in classifieds and blogs on the journalism side. I'm pretty sure that's not good or bad. That's business.
by pjk0 May 22, 2009 10:32 AM PDT
craigslist is not "killing newspapers".

The newspapers' PRINT CLASSIFIEDS are the victim of changing technology and citizen reading habits. How many people even read a daily newspaper these days? I suppose in that vein, the Pony Express was also the "victim" of the telegraph and telephone. I daresay that wasn't such a bad thing for the general public.

Let's also not forget a few other details: 1) eBay is a HUGE factor: they have taken-over a massive degree of commerce activity, including many transactions that might formerly have been listed in newspaper ads. 2) Many newspapers have their own online classified departments.

The newspaper industry, like the music industry, needs to learn how to adapt to new technological realities and provide a service that people still want.

Businesses have no right to expect their oldtime business-models to continue to be lucrative forever. If General Electric can adapt to nuclear power and if Kodak can adapt to the era of digital photography, surely the newspapers can find a way to fit into the "new media landscape" or else, like the Pony Express, we just may not need what they're selling any more.
Reply to this comment
by Renegade Knight May 22, 2009 11:00 AM PDT
We do need what they are selling. Just in a differnet form. As our homepage for our community. Events, Movies, Weather, Classifieds. News all tied to your town. Newspapers can do this (but don't). Craigs list can't.

For craigs list to survive they need to do this. Yahoo, MSN, etc. try but fall short. Newspapers can easily plug into this niche nad kill off all the competetaros by leveraing what they arleady do well into the internet.
by cvaldes1831 May 22, 2009 12:04 PM PDT
@Renegade Knight:

Your observation makes no sense. Why would Craigslist need to add expensive, mostly non-profitable newsroom operations to survive? It's already profitable just selling ads.

I don't expect to get the weather report and sports scores at Amazon.com, just as I don't expect to find a used couch at CNN. Nor do I expect to see an endodontist giving root canals at the place that rotates my car's tires.

Many newspapers do function as a homepage for the local community (events, news, weather, restaurant reviews, local sports, etc.).
by lanceuppercut123 May 24, 2009 12:32 PM PDT
Totally agree...great comment.
by renGek May 22, 2009 10:50 AM PDT
Thats what happens when you just sit comfortably and expect things to be just the same as you grow older and older. Aging execs who can't relate to new techologies and a younger audience will always pay the price. Of course they'll blame someone else for their failure. Yahoo turned into a mess because they allowed tons of old money take control of the company and its direction and turned it into a traditional business instead of innovating and doing different things. Ditto for newspapers. They spent an entire decade with the attitude of "this internet thingy is just a fad right?, people will never read the paper on a computer screen instead of paper in their hands"
Reply to this comment
by LuvThatCO2 May 22, 2009 11:05 AM PDT
The newspapers should look in the mirror first before claiming victimhood.

If you note from your graph, they were making much less money off of classified ads in the past, yet those were 'good old days' for the papers.

Ultimately, the reason papers are in such bad shape is that, once you take the classifieds out, there's nothing left that people want to pay for. The state of journalism in this country is *atrocious*, and it reflects in lower sales. If papers were actually doing their jobs, as opposed to acting as propaganda machines for a certain political party, people might find value in them. But so long as they exist soley to echo copies of press releases and push their agendas - all while claiming to be objective purveyors of the truth - they are doomed and their relevance is over. People can find all that for free online - they dont need to be paying for it. What people want is good, relevant, un-biased information from newspapers - and that they'd pay for, if it was available.

The newspapers have made their beds. They can sleep in them now.
Reply to this comment
by wahoospa May 22, 2009 11:34 AM PDT
In the past didn't newspapers run Town Criers out of business?
by Universal_Indie_Records May 22, 2009 12:41 PM PDT
"But so long as they exist soley to echo copies of press releases and push their agendas - all while claiming to be objective purveyors of the truth - they are doomed and their relevance is over."

Amen to the that. When coming up in school we were taught that reporters were just supposed to REPORT the news and not include their opinions....

boy has that changed...
by kathrowe40 May 23, 2009 7:44 AM PDT
Yours is the comment I agree with because it is the one that gets to the heart of the matter. Newspapers aren't dying due to lack of ad revenue. The ad revenue is dying due to lack of readership, which is due to lack of quality journalism. In the past, news reporters were supposed to report clear and accurate facts, not fluff and shock headlines. Investigative reporters were supposed to perform the public service of uncovering criminal activities, government abuses, injustices, etc. I don't think there is such a thing as an investigative reporter anymore. In that regard, I don't have much respect for any of our news media, print or otherwise.

I get my news online for free, where I have reading choices from newspapers across the country or, for that matter, the world. If an article is important enough to me, I can print it out myself. An added advantage is that I don't have to pile up tons of newspapers, bundle them, and lug them to special recycle bins for disposal (which costs me plenty in taxpayer dollars as it is).
by walterwood May 22, 2009 12:01 PM PDT
I stopped using newspaper classfieds many years ago. They priced themselves out of the market. An ad to sell a car was costing over $50 for three days. The cost got so high and it was much cheaper to use Auto Trader and "classified-only" papers for ads. AutoTrader would run the ad cheaper plus include a photo and run it at no extra charge until I sold the car. With the Internet came I went with Autotrader.com for cars plus eBay and Craigslist for other things.
Reply to this comment
by scottthesculptor May 22, 2009 12:25 PM PDT
what about ebay?
they call themselves an auction - but they're a cross between auction, classified, and worldwide marketplace for counterfeit and stolen goods.

I find more of what I'm looking for on ebay than on craigslist
costs less to list there than at any newspaper
Reply to this comment
by pentest May 22, 2009 2:04 PM PDT
I am not upset about the dailies dying. The independent weekly newspapers are still very profitable(and they usually give away their paper for free) in nearly every market. These papers are a far better reflection of the state of the local community and what is going on. Dailies are 90% national and world news bought from bigger news services. Those stories are easily found online.

Local news is still difficult to find online.
Reply to this comment
by BigGuns149 May 22, 2009 8:24 PM PDT
I will agree with you that local daily and weekly print newspapers still provide a great deal of local news, particularly in smaller communities, but that is starting to change as the price of paper has increased while the cost of bandwidth (the delivery cost of online media) has declined dramatically. A lot of larger metropolitan areas frequently have multiple blogs dedicated to local news and even some smaller towns now have blogs dedicated to the news going on in their community.

Since most of the news in dailies papers is syndicated material that is widely available online I don't see how traditional newspapers will persist even as online publications. If people don't feel that the online "newspaper" tells them anything useful or unique happening in their community than than they probably aren't going to visit the site and no visitors equals no money. In that respect the loss of some local newspapers may not end up being a huge loss in that the meager amount of the paper dedicated to local events could probably be replaced by a blog employing a few freelance journalists with a fraction of the budget.
by J. Blow May 22, 2009 8:43 PM PDT
I love reading the newspaper. It is the best source of detailed reporting. However - have you tried placing a classified ad in one? Huge, huge hassle, 2x the cost, minimum, low response. (Craigslist is free but there's plenty of other places on line that you pay for ads. These are specialized and have value).It is their own fault. They could have adopted a very aggressive on line strategy and instead they put their heads in the sand. Newspapers aren't as relevant as they used to be but they still serve a purpose and they still have value. Their problem has been an all or nothing mentallity.
Reply to this comment
by SteveW928 May 23, 2009 4:05 PM PDT
I agree.... Craigslist and other on-line for-sale mechanisms simply beat the newspaper classified ads in just about every way. Way cheaper.... way quicker.... better results. And, from the buyers perspective as well... why would I want to look 3 or 4 lines of cramped, heavily abbreviated text in huge lists.... when I can look at ads with all the details, with photos, and search for just what I'm looking to buy.

Bottom line though, the papers could have implemented systems like Craigslist to compete if they were so worried about it... they didn't.... they lost it.
by bluepoolscnet May 23, 2009 8:09 AM PDT
Being able to submit your ad at any time, or modify your ad or even remove your ad has helped, but being free helped popularize online ads. Will newcomers like adsnads.com gain ground with totally free categories. How long will the paid online ad services survive? Is it too late for newspapers to offer free classifieds ?
Reply to this comment
by planetjeffy May 23, 2009 8:29 AM PDT
Newspapers blew it. They are the glue that holds citizens to their community. Where else do you get local news, local activities, local investigative reporting... Had they embraced social media functionality and allowed people to respond, connect, create user generated content - they would own the local cyberspace. Most newspaper websites are horrible relics that are stuck in the old one way newspath with no dialog. Their classifieds have 2 lines of copy with no photos. I use Craigslist a lot and it is horrible. They shouldn't be hard to beat. Integrate Twitter, Meet-up, Facebook, Linked-in, etc into their sites and suddenly they become part of the discussion. I hope they get it, otherwise who else is going to do it.
Reply to this comment
by SteveW928 May 23, 2009 4:13 PM PDT
I think what makes Craigslist great is its simplicity.... I'm not sure I'd want all those sites integrated... I don't see the point of that. The only one I use some is Facebook, but technology-wise, other than connecting people, it is pretty horrible in every other way. But, part of the beauty of Craigslist is that you remain anonymous to everyone other than buyers you choose to deal with (I've gotten over 100 responses to some items I've posted... I'd really hate to have that integrated with Facebook... and can't think of any way it would help me).
by Nextnik May 26, 2009 5:10 PM PDT
It's Craigslist as well as a host of other missed opportunities that newspapers could of grasped - but didn't. It really would be a shame if they all ceased operations. Like them or hate them, we really do need an independent local news outlet like the papers. I really hope they figure out a way. I just uploaded a video commentary on the subject.

http://www.youtube.com/watch?v=wl1HsZpKAdQ
Reply to this comment
by beatyourprice July 15, 2009 9:34 PM PDT
here is another high traffice free classified you want to see

http://www.beatyourprice.com
Free local and regional classifieds
Reply to this comment
by DEBATWEB October 26, 2009 3:27 AM PDT
What Makes Craigslist so great compared to other players? Why does Craigslist dominate Web classifieds?
I have always heard bad things about it and people complaining of bad interface, not user friendly, difficult to search through and dubious ads.

I particularly know americanlisted.com and liked it. The one can search for ads in its local neighborhood area, all over US. I found such a feature exceptional good and convenient.

DEB@WEB
Reply to this comment
by DEBATWEB October 26, 2009 3:28 AM PDT
What Makes Craigslist so great compared to other players? Why does Craigslist dominate Web classifieds?
I have always heard bad things about it and people complaining of bad interface, not user friendly, difficult to search through and dubious ads.

I particularly know americanlisted.com and liked it. The one can search for ads in its local neighborhood area, all over US. I found such a feature exceptional good and convenient.

DEB@WEB
Reply to this comment
by savvyTom October 28, 2009 7:26 AM PDT
Do you have a lot of experience with http://www.americanlisted.com/ ? What makes them better than Craigslist ? I have not tried them yet but the interface is neat.

Richard
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