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April 1, 2009 4:00 AM PDT

Is AT&T violating DMCA by not booting 'repeat infringers'?

by Greg Sandoval
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One of revelations that surfaced following last week's report that AT&T was helping the recording industry fight illegal file sharing was how differently Internet service providers interpret U.S. copyright law.

CNET News reported that AT&T has begun sending warning letters to customers accused of illegal file sharing by the Recording Industry Association of America (RIAA) as part of a "trial program." The letters began going out two weeks ago.

"People shouldn't lose their Internet access without due process."
--Fred von Lohmann, EFF senior attorney

What was obvious after the story received wide attention was how much confusion there is about the Digital Millennium Copyright Act, the law that is supposed to help ISPs, Web services, and copyright owners navigate online copyright issues.

AT&T and Comcast, which also acknowledged last week it has sent warning letters to customers accused of copyright infringement, appear to be issuing these letters even though the DMCA doesn't require such action, according to copyright attorneys. At the same time, some ISPs may not be protecting copyright owners to the degree called for by the DMCA, specifically when dealing with "repeat infringers."

What it boils down to is some ISPs appear to be picking and choosing which parts of the law to adhere to in order to serve two separate groups. Those broadband providers trying to walk the line between not completely angering customers and doing just enough to appease copyright owners may be pleasing no one.

Nowhere in the DMCA does the law call on ISPs to send warning notices to customers on behalf of copyright owners, said Fred von Lohmann, senior attorney for the Electronic Frontier Foundation, a group that advocates for the rights of Web users. Ben Sheffner agrees. He's a former copyright attorney for Fox and NBC Universal who acknowledges being "very sympathetic" to copyright owners.

The two lawyers typically oppose each other on copyright issues but they agree on that point. They say the DMCA provides different "safe harbors" for specific kinds of Web services. Video sites such as YouTube and Veoh are required to notify users who are accused of infringing by a copyright owner. ISPs, on the other hand, aren't obliged under the law to send notices, say Sheffner and von Lohmann.

AT&T didn't respond to questions about why it chose to send letters. The nation's largest ISP, however, has commented on the issue of service interruptions. To anyone who would listen last week, the company pledged never to shut off a customer's Internet access unless ordered by a judge.

This isn't exactly what the big recording companies want to hear. They said in December that they had planned to recruit ISPs into joining their antipiracy fight. The RIAA said no longer would it file lawsuits against individuals in an effort to discourage people from sharing songs illegally.

The music industry has instead lobbied broadband providers to adopt a "graduated response" to file sharing. This calls for ISPs to gradually increase pressure on repeat offenders. The RIAA would like it if ISPs eventually terminated service for chronic copyright violators but the group never said termination was an absolute requirement.

"The whole point of the notice-and-takedown system is to provide copyright owners with a quick and easy and cheap way to combat widespread copyright infringement on the Internet."
--Ben Sheffner, copyright attorney

But here is what's interesting about that. The DMCA section 512(i) says a service provider must "implement a policy of terminating in appropriate circumstances the accounts of subscribers who are repeat infringers."

AT&T's read on this part of the DMCA, according to one of the company's executives, is that only the courts can determine whether someone is a "repeat infringer."

The "repeat infringer" provision applies to all service providers, YouTube as well as AT&T, said von Lohmann. But he also said that AT&T is correct to leave the determination of who violates the law up to judges and not entertainment executives.

He said if accusations made by music and film companies were the only proof needed to shut off someone's Internet access, then lawmakers would have specified that in the DMCA.

"People shouldn't lose their Internet access without due process," von Lohmann said.

When asked why YouTube cancels accounts belonging to those accused of multiple copyright violations, von Lohman said. "(YouTube is) taking the most conservative approach to avoid uncertainty."

He guessed YouTube's "conservative approach" may be connected to the several copyright lawsuits the company faces from Viacom and others. Another reason may be that YouTube accounts do not represent paying customers. AT&T's customers do pay.

Sheffner argues that requiring copyright owners to file a lawsuit every time someone on the Web pilfers their materials is unreasonable.

"Do you know how long it takes and how expensive it is to get a court to say someone is liable for copyright infringement?" asks Sheffner. "The whole point of the notice-and-takedown system is to provide copyright owners with a quick and easy and cheap way to combat widespread copyright infringement on the Internet."

With so many unanswered questions about DMCA requirements, why don't the interested parties lobby Congress to amend the law?

One of the problems is that technology moves too quickly for legislators, says Sheffner. Back in the mid 1990s, when Congress was trying to come up with copyright laws that would be applicable for the then still burgeoning Internet, lawmakers couldn't have foreseen all the technological advances and complex copyright questions that have surfaced in the years since.

Said Sheffner: "YouTube didn't even exist. Peer-to-peer sites didn't even exist."

And there might be one more reason the DMCA isn't being refined.

"The DMCA's dirty little secret is that both copyright owners and technology companies complain about different aspects but neither side...is asking for a rewrite," Sheffner said. "I think both sides are concerned that once you open it up things could get even worse."

Greg Sandoval covers media and digital entertainment for CNET News. He is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg, or follow him on Twitter at http://twitter.com/sandoCNET.
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by darfjono April 1, 2009 4:47 AM PDT
DMCA is a joke.
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by Perry_Clease April 1, 2009 5:33 AM PDT
Unfortunately it is the law.

Contact your elected representatives and tell them you want the law changed. If enough of did that then they may decide votes are more important than campaign donations from the music and movie industry. As Governor William J. Lepetomane once said "Gentlemen we need to save our phony baloney jobs!
by darfjono April 1, 2009 5:46 AM PDT
and yet the government is pretty much completely in the pocket of corporations nowadays. it's not "by and for the people" it's "by and for the largest profit"
by BtmnHatesRbn April 1, 2009 5:46 AM PDT
@Perry_Clease

Actually, it's not the "law" if it's direct violations of the Constitution. The so-called "law" can be declared null and void during trial or during a grand jury, and the charges dismissed, Furthermore, if the "law" isn't willing to be enforced or taken seriously at the enforcement level (i.e. call the police or FBI about a violation and give the person who answers a good laugh), then what is the purpose of this law?

It seems this "law" is enforced by the RIAA and MPAA, as they seem to be one's most concerned.
by Imalittleteapot April 1, 2009 5:52 AM PDT
@Perry_Clease
Here's a fun fact actually. I've started to see on that net that some pirates are actually taking advantage of the DMCA and other laws like it. I won't go over all their tricks just here, but one of the simpler examples is the provision of the DMCA that makes it illegal to circumvent any copy protections in order to gain access to another's copyrighted material.

So, what do the pirates do? They don't just transfer their stolen goods. They mash up their own copyrighted material along with it and wrap it up in an extremely weak form DRM that anyone can easily hack. This is a throw back to the DVD CSS and SunnComm debacles.

So, while it is easy to hack there's just one problem for the RIAA. They can't open the file anymore without running the risk of prosecution. Due to the DMCA cracking DRM on someone else's copyrights is a CRIME! lol.

Of course, they could just choose not to prosecute the RIAA, but that would just be one more PR nightmare for the RIAA. We would yet again see how we have a two class system where the RIAA's copyrights are of course, more important than anyone else's.

Then again hackers aren't lawyers so the plan is obviously flawed, but they are persistent. Who knows what we'll see next.
by darfjono April 1, 2009 5:53 AM PDT
@BtmnHatesRbn

very true. if the RIAA get their way they'll be allowed mobile copyright death squads to kill everyone who doesn't pay their Recording Industry Tax.
by Perry_Clease April 1, 2009 11:34 AM PDT
"Actually, it's not the "law" if it's direct violations of the Constitution. "

It is the law until it fails a Constitutional challenge. If it was brought before the Supreme Court they may indeed rule it unconstitutional, until then it is '30s style union busting for RIAA

@Imalittleteapo

"Here's a fun fact actually. I've started to see on that net that some pirates are actually taking advantage of the DMCA and other laws like it. "

Yes, I have heard of that, and it there is nothing like legal judo.
by Endbringer April 1, 2009 11:55 AM PDT
@ Perry_Clease

"It is the law until it fails a Constitutional challenge. If it was brought before the Supreme Court they may indeed rule it unconstitutional, until then it is '30s style union busting for RIAA"

Thomas Jefferson once said, "Rightful liberty is unobstructed action according to our will within limits drawn around us by the equal rights of others. I do not add 'within the limits of the law' because law is often but the tyrant's will, and always so when it violates the rights of the individual."

We should all remember that. Just because something is a law does not make it constitutional nor does it make it "right".
by lkrupp April 1, 2009 4:53 AM PDT
In a culture where truth is relative and subject to individual interpretation the concept of ethics and morality is irrelevant. From the CEOs of mega corporations to the C|net anti-RIAA trolls theft can easily be rationalized. Simply tell yourself that downloading copyrighted music without paying for it is okay. Then rail against the RIAA or at&t when they try to stop you from doing what you have convinced yourself is not stealing. It's easy, especially for the lowlifes that do it and brag about it whenever articles like this appear.
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by BtmnHatesRbn April 1, 2009 5:52 AM PDT
Technology actually smashed your theory to pieces. The common person just doesn't see music as something worth buying. Also, why are copyrights held onto song over 28 years old? Tell me that. So, it never enters into the culture? Is that what you're saying?

No, your POV is flawed by the Orwellian tyranny of corporate dictators.

Oh, and for your "lowlifes" comment ("low-lives" if the proper term, Mr. Un-Educated), are John C. Dvorak, Leo Laporte, Steve Jobs, Robert X. Cringley/Mark Stephens, Steve Case, Ted Turner (the copyright king), the Woz, Larry Ellison, Kevin Rose, and the Tiki Bar gang, to name a slim few "lowlifes"? Because they all share things by re-releasing it to the Nth degree (like Turner) or don't care nor believe in copyrights, and get the almost public domain copyright on all of their works (sans Turner). (In Mr. Case's case, it's his personal life I'm addressing, not his terrible legacy of AOL, which actually spawned this by giving Internet, or a version thereof, to everybody during the 1990s.)
by teh_chrizzle April 1, 2009 7:06 AM PDT
@lkrupp

it's not stealing, the copyright holders still have their stuff that they can sell. it's copyright infringement or unauthorized distribution. is it still illegal? of course, but calling it stealing is making it sound worse than it really is.

you pro-industry shills all say the same thing: "you are stealing and stealing is wrong and there is no way to justify what you do."

but the moral argument is irrelevant. it doesn't matter if it's right or wrong because piracy cannot be stopped. preventing copyright infringement is impossible.

so the shills counter with "murder happens all the time as well, but that doesn't mean we shouldn't try to stop it." and that argument is irrelevant too. you can't stop murder either. sure you can punish someone if you catch them and can prove they did it, but you can't prevent it from happening. and compared to piracy, catching and convicting a murderer is a breeze.

now imagine a whole generation that thinks it's fun, and cool, and does it hundreds of times a day and you have the future of copyright. this is why prohibition laws were repealed, because the whole country was breaking the law and it was giving criminal gangs like the mafia way too much power.

look at the piratebay as a political movement. with each failed attempt to shut them down, they grow in power and celebrity. if the RIAA keeps it up, the pirate bay will have the power to start a youth movement in an international scale.

so you can post all you want about how wrong it is, but it's not going to stop, in fact it's only going to get worse. bits are never going to be more difficult to copy than they are right now, and every second that goes by more of them get copied and distributed without authorization thereby making it easier and easier to obtain them.

piracy will happen and will not be stopped. you can waste your time, your breath and your ink on railing against it but to be honest, you might as well rail against the sunrise. you have a better chance of preventing that.
by pentest April 1, 2009 7:24 AM PDT
How is anyone supposed to take you seriously when you you don't know the difference between theft and copyright infringement?
by hellomad April 1, 2009 11:37 AM PDT
flute is the oldest musical instrument, and it dates back to nearly 10000 BC or more and were made of bones, yes i mean animal bones. did we pay the financial help to that/those nenderthal folks back before stone age? we didnt? but we did steal that ancient discovery/technology shamelessly like a friggin RETARD (all caps). yes? so the entire human race is a thief? mmmmmm. my mother breast fed me and grew me up. and when male and female sex evolved and in mamals breast feeding became prominent? they adopted it. so who am i supposed to pay the money. can anyone tell me? should i pay my mom for breast feeding me or hire a time machine and go back and pay the few XYZ million $ as fine to that person. mmmmmm. please let me know oh smart intellectual moral not barking neither barking jackals sitting and making god idol face smiles.
if softwares are made from C program? then its not bill gates but KNR and Ritchie must be the richest people alive on this planet. and why are they not and still holds humble office post in AT&T. could any body who supports the "TOO MUCH GREEDY INC." and syndication answer this question.
why didnt we pay these people, one 100000 BC, the first mamals (not sure if adam or eve or blah blah john/jane doe) for breast feeding, KNR & Ritchie, who gave away the greed factor for the betterment. why not bill gates pay 95% of his bank balance and other super sized software firms challanging piracy et al...... to KNR & ritchie and many more developers? uhh? yeah? answer this simple question. will you?
or probably i will tatoo my forehead with the word "RETARD"
by Renegade Knight April 1, 2009 12:51 PM PDT
Fair Use; I want to share a mix CD with my friend. This has been found by the courts to be fair use. Stop there. It's legal, it's legit.

RIAA see's my friend pull the tracks I'm sharing with my buddy so he can burn the CD, and sends AT&T a letter.claiming "Volation!" AT&T sends a "stop that" letter to me. The only folks who did anything wrong are the ones getting in the way of the fair use and enjoyment of my bought and paid for music.

Fair use exists because if it doesn't you can't enjoy your music at all. It's not decided by the copyright owner. It's decided by the purchaser (the folks who give copyrights value) of the copyrighted material for their enjoyment.
by sandonet April 1, 2009 2:13 PM PDT
This note is for BtmnHatesRbn, who replied above.

Steve Jobs is probably not a good person to cite as, if I understand you correctly, a proponent of illegal file sharing. I wrote a story recently about an interview Jobs' gave to Rolling Stone magazine five years ago. In the story, Jobs said this: "It's just wrong to steal. Or, let's put it another way: it is corrosive to one's character to steal. We want to provide a legal alternative."

You can read the whole interview here:
http://www.rollingstone.com/news/story/5939600/steve_jobs_the_rolling_stone_interview
by Imalittleteapot April 1, 2009 5:36 AM PDT
FTA: When asked why YouTube cancels accounts belonging to those accused of multiple copyright violations, von Lohman said. "(YouTube is) taking the most conservative approach to avoid uncertainty."

A better possible explanation is that YouTube cancels repeat offenders without a court order because YouTube has a Terms of Service. In other words, they can do whatever they want and react to the situation anyway they want. As most TOS agreements are worded, they can do whatever they darn well please in other words. That doesn't mean they HAVE to do anything or that they HAVE to continue to do anything. It's their website, their service, and their rules. AT&T has it's own service agreements, but that doesn't mean either has anything to do with the DMCA. It may just be the way YouTube decides to handle it.

At least until, like AT&T said, a judge decides otherwise.
Reply to this comment
by terminalblue April 1, 2009 5:56 AM PDT
no they are not.

it is he equivalent of trying to accuse a state of aiding drug traffickers by building roads.

honestly, i dont know why this article is even here, because this case went to court years ago. and the decision was that ISP are not accountable for DMCA violations.
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by hellomad April 1, 2009 11:19 AM PDT
"attention".!?
by biffhenerson April 1, 2009 6:26 AM PDT
We need more prisons!!!
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by hellomad April 1, 2009 11:19 AM PDT
not today. "tour de la prison" for today cancelled. because i need to do my laundry. we will visit prison later. thanks again.
by badasscat April 1, 2009 8:07 AM PDT
"in appropriate circumstances" would seem to be much more of a loophole than the phrase "repeat infringers". That's the equivalent of saying "if you feel it's justified".

What is an "appropriate circumstance", legally, for terminating service? That's not defined in the DMCA that I've seen. Who decides what these appropriate circumstances are? Obviously, they would be different for the ISP than they would be for the RIAA. The ISP's position is that "appropriate circumstances" for terminating a person's service would be when they stop paying for it. The RIAA's position would probably be that appropriate circumstances would be after the first offense.

In fact, it seems like this clause was actually intended to be interpreted by the courts, as codified law often is. Laws are often written such that they can be supported later by case law that relies on other laws and legal basis'. Sometimes this practice is criticized as a copout, but those who write laws this way argue that it gives some flexibility to laws and makes it easier for them to stand up to scrutiny over the years (the more specific a law is, the more likely it is to conflict with other laws).

If that's the case, then the ISP's are right to wait for a court order.
Reply to this comment
by Lerianis3 April 1, 2009 10:52 AM PDT
The ISP's are not going to terminate anyone's connection, even with a court order. Why? Because the black eye they would get as the news leaked out into the internet wouldn't be worth it. They would fight and fight and fight and fight and fight.

Really, it's past time to realize that our society is going back towards books, music, etc. - entertainment, are free, like it was in the old days.
by techman21 April 1, 2009 8:36 AM PDT
Aw, it's inconvenient for the RIAA to 'prove' copyright infringement, so let's just take their accusation as proof.
Reply to this comment
by Dezeit April 1, 2009 9:25 AM PDT
Unless the Law has changed you are innocent until proven guilty.
AT&T is sending out letters to protect themselves from litigation, which is there right
The copyright owners then have the responsibility to prove abuse at which time there services can be terminated.

Lets just clarify a couple of points - Yes it is illegal to download music and not pay for it, but the issue is more how much should you pay.
The world has moved on from the music companies putting two good tracks on an album and charging customers $20.

Users want to try what they are purchasing and then pay what its worth.
Music companies are stuck in the days where they could make massive profits at the stars expense.
iTunes has shown that if you charge a resonable amount for what customers want then they are prepared to pay for it.

They need to adjust their business models, give more money to artists and then they can complain how unfairly they are treated.

Other companies have evolved to new business models, the music business thinks they can stay in the same place by funding politicians.
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by aka_tripleB April 1, 2009 9:41 AM PDT
Mr. Sheffner is wrong about P2P not being around when the DMCA was written. P2P has been around since the inception of the internet and it's basically the fundamental basis of the web. All websites are is just files you view that our housed on other computers (usually servers). They may have started out as only text files, but files none the less. That's what universities were using the internet for when it was first built. They were sharing research. What does Mr. Sheffnet thing they were using it for? Ordering pizza?
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by Pete Bardo April 1, 2009 10:03 AM PDT
All y'all are nuts! RIAA assumes that if you are using P2P networks you are no doubt downloading copyrighted material, and illegally at that. This isn't about copyright infringement at all. It's about relegating too much power to a small group of people, wreaking havoc on the population as a whole.

It doesn't matter whether you think downloading pirated copies of copyrighted works is right, wrong or inevitable. What does matter is that RIAA, MPAA, AT&T and Comcast are all somewhat in collusion to deteriorate our rights as citizens and undermine the entire justice system.
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by Lerianis3 April 1, 2009 10:50 AM PDT
Quite true. The Bill of Rights specifically says that spying done in a private place by anyone without a warrant, private person or public law enforcement officer, is illegal. I call my internet a 'private place' since unless you ACTIVELY put monitoring equipment on it, you cannot monitor what I am doing online.
by Endbringer April 1, 2009 12:14 PM PDT
@Lerianis3

You're wrong. The Constitution ONLY applies to the government. For example, homeowners associations are able to fine a person $500 a day for having a flag pole on the property they own. Another example is the right of a publisher to not publish a book they feel violates their beliefs or the Boy Scouts of America not allowing gays to be leaders. Again, The Constitution ONLY restricts the government.

This is a prime example of why our government indoctrination centers (a.k.a., public schools) are a miserable failure. They do not teach the citizens the fundamentals of the Constitution. The Constitution is like a contract between the people, States and Federal government. The only powers the federal government have are the ones specifically granted to it by the Constitution (10th amendment). It's primary purpose is to restrict the imperial federal government from doing whatever it wants without approval of the people. It also has specific restrictions on the states themselves, but they are the ones who are supposed to have more power than the federal government (9th and 10th amendment).
by Renegade Knight April 1, 2009 12:44 PM PDT
@Endbringer

The constitution applies to us all. Simple example. You have a constitutional right to a trial by your peers. In turn "we the people" have a constituational obligation to serve on juries.

Each segment of the constitution plays out differently. For example I have the right to free speech. You can do ZERO to prevent it. However you do have the right to ask me to leave your property and while you may do so because I'm practicing my free speech on it, you don't have the right to stop the free speech.

Did you go to those public schools you dislike? I did and I got a lot out of it.
by Endbringer April 1, 2009 1:04 PM PDT
@Renegade Knight

The Constitution applies to government and protects the individual. Your example of a trial is by your peers is after you're arrested by the government. I cannot arrest you and try you.

Your example of property and free speech does not make much sense. If I invite you to come give a speech on my property, but then you start saying things I don't like, I have the right to stop you and kick you off my property. The government is not involved at all, therefore the Constitution does not apply. Let's say you work for me. You start writing pamphlets advocating something I don't agree with during work hours. I can tell you to stop doing it or I'll fire you. The government is not involved there, therefore your free speech rights are not being violated.
by brandon_L April 1, 2009 10:28 AM PDT
again it comes down to people being greedy.
No one wants to pay 25$ bux with or plus the tax per album anymore

nor do we think 15 bux for a used dvd from block buster is kool either.
This is just to show how people got ******* sick of it now they the company.s are crying because no one is buying the product
stop being so ******* greedy and lower the price make it affordable people wont take it if its for free logic is the cause of this trend
Reply to this comment
by Lerianis3 April 1, 2009 10:49 AM PDT
You hit the nail right on the head, brandon_L. If the companies would stop being so freaking greedy, and LOWER THE PRICES on CD's and DVD's to where they should be (5 dollars a CD, 10 a DVD).... most people would not be downloading these things illegally.
Also, they have to start making movies, music, games that are actually GOOD..... no more of these 20/100 reviewed games and movies, that no one in their right mind would want to see.
by hellomad April 1, 2009 11:11 AM PDT
people been trading and illegally copying magnetic tapes aka casettes even before computer industry was made open to public. NOW WHAT WAS DMCA DOING BACK THEN (OR WITH A SOME OTHER NAME)? and sue who downloads digitised music. and softwares? how come softwares are COPYRIGHT thingie? all softwares work on 0&1 to talk to hadrware to make instructions flow though the circuits. now if thats SO? then how come the software companies never paid monetary service or benifits to those people like newton or others their due financial copy right. mmmmm. the software companies 98% never develop hardware which can be classified as intellectual properties as they spend time with breadboard and circuits and fpga and solder and oscilliscope, but the music industry and software industry does it fit in the ring at all? did the music company pay the money to mozart for his notes and compositions or other ancient scholars who developed many instruments? they didnt? right. so screw them.
bunch of greedy people.
"OMG! YOU B*******, YOU KILLED KENNY." - southpark
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by Dango517 April 1, 2009 12:34 PM PDT
What in the world is AT&T doing in this fight? Here's the logic less then ethical, maybe immoral individuals will steal music but they must do it from somewhere. The control is with these somewhere sites; not with those that provide a connection to it. What's AT&T up to? What do they know we don't? What's their "hunch" about where all this is going?

They have more then enough on there plate providing the services they offer. (As I sit here waiting for my connectivity to break. Any minute now, maybe now, or now, could be the next now. It will happen just be patient.:D )
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by Renegade Knight April 1, 2009 12:37 PM PDT
"Is AT&T violating DMCA by not booting 'repeat infringers'?"

Alleged infringers are identified by alleged copyright holders who likely infringe on the alleged infringers copyrights due to their unauthorized use of copyrighted materials actually owned by the alleged infringers.

The first half is speculation in that AT&T likely gets no proof from the RIAA regarding their representing the actual copyright owner, nor does AT&T have proof (it's an allegation and may be fair use until the court says "guilty") of guilt. However for the RIAA to monitor copyrighted material (meaning they duplicate it since that's how it works) they can be easily be proven to be infringing (ok alledgedly since fair use and the court also applies) on the copyrighted materials owned by the one they are trying to monitor.

Seems like a zero sum game but for one side having more lawyers than the other.
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