Why Microsoft, labels cling to music subscriptions
LOS ANGELES--For anybody wondering why Microsoft and the top record labels continue to promote subscription music services, the answer was revealed Thursday.
Label exec David Ring says download sales by themselves won't solve music industry's woes.
(Credit: Universal Music Group)David Ring, executive vice president of business development for Universal Music Group's digital arm, said at the EconMusic Conference that the recording industry simply can't sustain itself with download sales alone.
"If what we're trying to do is one-by-one downloads...that's not a business that can grow," Ring told conference attendees during panel discussion he participated in. "It won't be healthy for the industry."
Prior to Ring's statement, Chris Stephenson, an executive in Microsoft's entertainment unit, was ballyhooing the progress made in Zune's subscription service. Zune is the digital music player that Microsoft launched in November 2006 to compete with Apple's iPod. This is also the device that saw a 54 percent decline in sales for the fourth quarter of 2008.
Ring's statement made a big impression on me. The recording industry obviously continues to work the subscription angle, which is more than 5 years old, because a better way to boost profits hasn't come along. Label honchos aren't ready to discount anything--not when the margins on 99-cent downloads are so slim.
I was under the impression that eventually the download would replace the CD as the music sector's main sales unit. I assumed that instead of packaging a dozen songs together on a disc, the labels would just be forced to sell those songs individually. That isn't what they want to do, according to Ring.
Ring made clear subscription services are not the only business model Universal Music, the largest of the four top record labels, is exploring. Universal execs will continue testing strategies until they find one, or a combination, that works.
What strategies show promise? Panel members discussed some well-worn ideas, such as bundling music fees into people's Internet-access bills. One idea tossed around was packaging music into Netflix or a similar service.
I asked the panel, which included Cory Ondrjka, a vice president at EMI's digital unit, and Michael Spiegelman, head of Yahoo Music, how much longer the sector would try to breathe life into subscriptions. Anyone can see consumers just haven't warmed to the idea of renting songs.
There isn't a single music-subscription service selling music from the top labels that generates significant revenue. Yahoo couldn't make a go of it and got out. Napster and Rhapsody, RealNetwork's subscription service, continue to appeal to niche audiences. People just don't like the idea of losing their music if they stop paying fees.
Ring never wavered. He said subscriptions work and cited Netflix and cable TV as examples. There's no arguing that the vast majority of us pay for subscriptions: magazines, cellphones, insurance, Internet access, the list is long.
The music industry, however has yet to produce a subscription plan the public finds as compelling. And what was clear after listening to the panel is that nobody in the sector is ready to give up trying.
Greg Sandoval covers media and digital entertainment for CNET News. He is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg, or follow him on Twitter at http://twitter.com/sandoCNET. 





my hand. In downloaded subscription music, if it's for a limited time period, subject to renewal,
I'll always worry that I will be losing the music. It's not like cable tv or internet service, which you MUST have and renew regularly.
When's the last time you stopped and did nothing else but listen to a song?
Like many others, when I'm listening to music, I'm also reading a blog or writing or doing work or washing dishes or cleaning or a myriad other activities, but very rarely do I stop and just listen to the music.
First step, make music that makes us stop and appreciate it. After that, perhaps a subscription service would be more viable.
Second they then would rotate a library of titles each month to keep the consumer subscribing each month to get older songs the may not have.
This all creates value for the consumer and ensures profits for the industry. A win win for everyone, its to bad nobody listens.
People want to buy songs because they can listen to them over and over again, whenever they want. Stop paying your subscription, and you lose the music you want to listen to. The idea of music subscriptions is just plain stupid. Fairly typical for music industry thinking, these are the same dinosaurs who faught digital downloads tooth and nail and continue to fight their own consumers at every turn (RIAA).
But what about the music that I want to listen to? Radio is nice when it wants to be because it is so closely controlled by the higher ups of what should be played and what shouldn't. Internet radio comes a bit closer, but the same higher ups are tightening their grips, making it harder for them to play a wider selection of music. I notice that Pandora is beginning to play some of the same songs over and over for a period of time.
It seems that you mostly like popular music because all you hear on the radio is what you already listen to. I listen to loads of music that you can barely even find on Amazon and iTunes; what makes you think that they are going to start playing that all on the radio?
That being said I think it is safe to say that there is far more interest in owning music than there is in renting a catalog of music. That doesn't mean that subscription models are dead, but I think that they will never be more than a niche.
I love sampling music too, hell I even listen to non-English music sometimes
which is why we have the Internet
Pandora,last.fm,Imeem and so many more sites
they not only help you discover new music but also work as a Social networks
and these r now available even on my Iphone
and last.fm actually has more songs than itunes,the zune sore and Amazon combined
So I Discover music via these sites and buy the ones I like
basically the Rental method just doesn't work when you can do so for free !
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You have been scammed. Period. Sorry to slap you in the face with reality that you don't want to recognize, but it's time to grow up and realize that you're just wrong. Subscription music was invented by the RIAA in order to charge you for nothing, to get you to just give them money and get nothing in return. It's supported by RIAA shills and people to stupid to realize they're being scammed and no one else.
Wow there's nothing I can say to this without starting a fun discussion. Let's just say your opinion works for you. Some people gain a better benefit from a subscription while other's don't. Some gain a better benefit from iTunes others don't. If a subscription doesn't work for you then don't TROLL a subscription thread. If you don't see how a subscription would benefit you then ask or say why it wouldn't work for you but trolling for the sake of trolling, come on. If your not part of the solution your part of the problem!
There's the solution to the problem in your last sentence.
All the artist has to do is either make the single or make a good album. Artists typically come up with one really good song and then just fill an album with fluff because they have to fill a certain number of spots on the album.
When they actually concieve of an album as a whole and make it properly, tying the songs together or just filling it with wonderful pieces of artistry, the album sells and it sells well.
There are a lot of artists who put out records that you will never hear because of the label gatekeepers. The labels may not be creating music but they sure do control what you hear!
What these evil cartel wants is for us to pay them money for the rest of our lives for "privilege" of listening to music the way we want. At least, that is the way they act. These guys don't get it. Listening to music they way we want is a right, not a privilege. If they succeed in convincing the world subscriptions are a good thing, then everybody will be forced to pay a fixed fee for music the rest of their life. So instead of paying a one-time fee for your music, prepare to reserve part of your paycheck for the RIAA and the dummies that support them.
If these people where in any other industry except the music or entertainment industry, they would be out of business decades ago. Only in media can you be so inept and still succeed.
Fair use says I do have a right to do with music I purchase whatever I want so long as I'm not distributing it. I can remix it, mix a match songs to make a playlist/mix CD or even record fart noises over the tracks if it entertains me. As long as I'm doing it for my own purposes, they can't tell me what to do. Noone is working for me for free and your argument about people coming into my home and using my utilities for free is completely invalid. As for your walking into a store argument, your half right. If I think someone charges too much for something I have every right to tell them so. I don't have a right to take it, though as it is their property.
"people pay for satellite radio, and you certainly dont get to listen to any song on there anytime you".
I think the MAIN point of satellite radio is to listen to uncensored commercial free music and talk radio. Just like the point of cable TV is to watch uncensored and commercial free movies (watching Goodfellas on network TV sucks). Sure there is no on demand with satellite radio but half the fun of listening (for me anyway) is hearing a song you haven't heard or even thought about in awhile and realizing how much you like it all over again.
True, but then you'd probably love the zune channels. they are basically playlists that update themselves and can be loaded automatically to your player. You can even get radio station picks on them like KEXP. then you have hours of music on your channel that you can play, pause, and even transfer to your actual music collection at the push of a button. the only difference is there is no dj to introduce the songs.
You could be right. ;-)
By the way, subscription means they keep sending you items which you will own, rental means you return them, that's the difference.
Magazines and newspapers go to subscribers and stay with them, nobody comes to pick them back up when you're done and you never have to return them. Movies go to renters, they must be returned. If you keep a movie that you rented, it is stolen. The music industry doesn't want a subscription service, they want a continued renewal for a rented music service.
thankfully for the consumer apple has freed us from the iron grip of the music cartels. no need to buy an album anymore just for the good 2-3 songs. no need to pay $15 for 2-3 good and 10 filler songs. and yes there are a few albums one can consider art und should be bought and listened to as a whole but that is not the majority of music out there.
music is a different breed than tv-shows or movies (for these a subscription would make sense to me). because you want to listen to your favorite music over and over again. not only once or twice as watching a tv-show or a movie. maybe if they start to combine music-subscriptions with a way to keep a number of songs per months (aka turning subscription primarily into a way to discover new music) more people will use it.
if you lose all your music the day your subscriptions ends, this model will never take off.
Which is why the current recession will likely result in waves of subscriber's remorse. How can one justfify, to himself or his partner, "Even though I'm out of work, I must continue to feed the beast, lest I lose all I've paid for."
You find the same one-sided payment model for long-care insurance. "Pay us $100 a month for the rest of your life, and we'll guarantee you that we'll take care of you in your old age." Except that after paying faithfully for 22 years, if you're laid off and must stop paying, you're kicked off the plan.
Then offer the buyer a choice. Individual tracks at regular price or buy a subscription and get a discount on the tracks. The bottom line is the the buyer makes the choice, not the suit.
At this point all electronic music is a rental. Amazon happens to be a lifetime rental, but you still don't own it (no right to give it away, will it to your kids, or sell it in the secondary market)
Ref:
http://applian.com/replay-music/
That's the zune service. Full song previews, download all you like, keep 10 songs each month even if you quit the service. $15.
not only can you preview a song you can also find similar music
plus the social network aspect is good too
I end up finding more and more songs via these services
and can buy the ones I like
as far as portability is concerned
last.fm and pandora r available for some phones too !
I have 3 desktop systems and 4 laptops. They all have Zune on them, and everyone is really happy listening to what they want. They also download everything they want onto their Zune MP3 players and take it anywhere they want to go. Sharing, yes they share all the time among themselves and 5 other kids in the neighborhood that also have Zunes.
Now the only question is who will get the 10 FREE purchases every month! Thank god someone is offering the rental option. It keeps this household happy!
I can appreciate the idea of being able to listen to everything and choose what you want to buy. It makes sense for some people. But as a huge consumer of music and a collector, there's so much free music available on the net from various promotions and blogs on top of the music available from the download services (which also provide free tracks as promotions) that I don't even have to try that hard to get hundreds of free tracks each month on top of the $15 or $25 I spend between iTunes, eMusic, Amazon, and Beatport. Considering how much I used to spend on full albums, I'm saving a bundle and I get to keep my music and transfer it the way I want to.
When I'm in a car, I tend more towards listening to music I like, music I've heard before, because I don't need to focus on it. When I'm in public, I'm actually paying attention and being with public. When I'm at home on my computer, I listen to music for free with last.fm because I can finally pay attention to it.
Uh, riiiight...
Did I forget to mention it's free and you get at the very least more than 10 free downloads per month?
There is so much content out there now that just putting out albums and tracks aren't good enough, especially when a lot of it is crap. The only ones who survive will be the real artists who are committed to tours and entertaining their fans. Hopefully this will weed out all the terrible ones who just care about money.
The Zune service had only recently added the "oh, and you can keep 10 songs a month forever if you want"... because they had to in order to try and attract users. I noticed that most of the folks here defending the sub model go out of their way to mention that the Zune setup lets you keep 10 songs a month... Well... BFD. It's basically a $5/mo. sub service with a $10/month "buy your 10 songs or lose the money" payment plan latched onto the back-end.
I notice the defenders don't say so much about the benefits of the sub portion (or a pure sub service) with anything other than "I can listen to all the music I want! weee!"
Well crap, folks - I can do that with XM/Sirius radio right now, and not be chained to a laptop or a tiny PMP screen at best to use it. I can burn my stuff to CD and store it on other non-DRM media, no matter what it is. I'm not stuck with one operating system just to use it (the Zune thingy).
Sorry folks - but the majority of the market has spoken, and they detest the idea of the subscription model, hybrid or not.
I don't often agree with Penguinisto, but his points do have merit. Perhaps you could try having some merit or even having some points in your next post.
@Penguinisto
You may want to check out last.fm. I've mentioned the site a few times on here already, but there's a good reason for it. You can look up an artist and listen to the music, look up artists related to that one and listen to it, download music that's been suggested, some of which is free and should have no trouble playing on multiple platforms (I have a friend who plays these songs on her iPod after downloading on a Windows PC) and does in fact offer paid downloads for other tracks.
Almost forgot, it's also a social networking site based on music. Add your friends and listen to their tracks as well.
So with last.fm you can download a whole album or any part of it and listen to it at your convenience on your portable player? I didn't think so. It's not the same thing.
@Peng
If Jobs for some reason decided to go subscription, millions of the members of the Apple cult would swoon and think it was the best thing since slice bread. Subscription music suffers because the company that has the stranglehold on the market doesn't want to play ball. So you can selectively download the music you want from XM
and burn it? I didn't think so. So ****.
As others have suggested, I use the subscription model as a full album or song preview that I can test drive before I actually buy the CD (the actual CD) if I really love it. It more than plays for itself and it does away with those songs you like at first, but end up only listening to a few times. The 10 free songs a months is simply a bonus.
I sincerely doubt that - it's more likely that the masses would revolt and iTunes would end up a ghost town.
You know, everyone who claims that the Mac-owning crowd is some kind of mindless robotic army in love with Apple has never really read Mac-oriented forums... pdskep - you really should try reading a few sometime. Try AppleInsider as a good start.
"Subscription music suffers because the company that has the stranglehold on the market doesn't want to play ball."
You do know that sub services have existed long before iTunes' Music Store, right? Notice how there aren't so many of them around (and notice further how many of them died long before the word "iPod" was even spoken by anyone outside of Apple's R&D?)
"So you can selectively download the music you want from XM and burn it?"
Can't do that with a sub service either... you've heard of DRM, right?
Also, why on earth should I be forced to pay for the privilege of previewing songs, when I can do the same thing for free in my car with the factory-supplied radio? The only diff is that you get to pick and choose which songs... which last.fm lets me do for free (as tm_anon happily pointed out).
@tm_anon: yep - I gots the love for last.fm. It adds an element that the sub sites can only try to add - a people-driven social element. I really should get off my butt and be more than just a guest there.
Robert
If the bands are serious about a career, they need labels at this point. There is no other reasonable alternative.
If selling downloads is not sustainable, then how did they last so long selling records, cassettes and CDs?
They simply want to sucker people into paying over and over for the same thing.
- by camrow February 6, 2009 9:17 AM PST
- From a strictly PR perspective, these guys are just having a fundamental problem with listening to their customers. I think they have forgotten that in a market place, you give the consumer what they want, or your business fails. You don't get to dictate unless you have absolute control over your market, and that they don't got.
- Like this Reply to this comment
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- by Waam February 11, 2009 10:59 AM PST
- Absolutely CO-SIGN!!!
- Like this
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Showing 1 of 3 pages (111 Comments)Listen and respond and they will do fine. If they don't they'll all lose their jobs and the music industry will become a direct-from-artist-home-production model. Of course, a music executive that has no talent himself would never suggest that.