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December 19, 2008 12:32 PM PST

RIAA president: No talk of blacklisting file sharers

by Greg Sandoval

At this point, there are still many more questions than answers regarding how those Internet service providers that have agreed to help the music industry thwart illegal file sharing will actually weed out accused pirates.

In an interview Friday morning, Cary Sherman, president of the Recording Industry Association of America (RIAA), said many of the details have yet to be hammered out. The music industry, he said, which also announced that it would no longer pursue a "broad-based legal strategy against individuals for file sharing," has drawn up a new antipiracy plan whereby ISPs would send notifications to those customers the RIAA accuses of copyright violations.

The group has long sent take-down notices to people via ISPs or campus networks. What is different now: for the first time, a number of unidentified ISPs have agreed to pull the plug on someone's service if accused by the music industry of pirating songs.

Cary Sherman

RIAA President Cary Sherman

(Credit: RIAA)

How long a network will deny Internet access to the accused has not been worked out yet, said Sherman, adding that the RIAA is negotiating these deals with ISPs on a case-by-case basis. That means, for example, practices will differ from one ISP to the next. One might send three e-mail warnings while a competitor may send two. Someone may suspend a customer for six months while another for a year.

"The details on the sanctions have to be worked out," Sherman said. "There's no one-size-fits-all approach."

The relevancy of the partnership between the music industry and ISPs can't be overstated. ISPs have been creeping toward law enforcement for a while now. Whether networks are helping the government monitor suspected terrorists or stemming the flow of child pornography, there's no mistaking that ISPs have jumped into the fray.

This has rung alarm bells at the Electronic Frontier Foundation, a vocal proponent for the rights of technology companies and Internet users.

"This is a huge civil liberties issue," said Gwen Hinze, EFF's International policy director. "When you cut off Internet access, we're talking about cutting off a person's total ability to communicate."

The big questions EFF wants answered is what kind of due process is there to protect those wrongly accused of copyright infringement from being kicked off the Web. Hinze noted that in France there has been an attempt by copyright owners to pass a "three-strikes" legislation. Under the plan, once a person has been accused of file sharing three times, an ISP has no choice but to cut off Internet service for a year. Those booted from one service would have a tough time finding another provider because the plan also calls for mandatory blacklisting of accused offenders.

Sherman said that these issues are being addressed.

"A specific plan (on due process) has to yet be worked out," Sherman said. "But this has not escaped people's attention. Everybody is concerned with this. The ISPs, as well as (New York State Attorney General Andrew Cuomo) want to be sure that there is a valid process that's accurate and fair. How it will work is not clear, but those wrongly identified will have a place to go and make their complaint."

What about blacklisting?

"We haven't even talked about the idea of blacklisting," Sherman continued. "It raises all kinds of issues. We would have to create a database of bad people. That's not what this is about. The idea is to create deterrents. This deters people from engaging in illegal behavior.

"We've been encouraged by not only what some of the studies have shown, but even from the e-mails we've received from users (who were notified under the old system) have said 'You got me, I won't do it again,'" he said. "We've received some e-mails from people: 'Hey, I didn't know my kid was doing this I'll talk to him and he won't do it again.' There is a deterrent effect and we're hoping to see more of that."

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It's not yet clear which ISPs have been negotiating with the RIAA, but policing the network and sending notices to subscribers regarding misuse has never been top on the agenda of most. There have been instances, however, where certain ISPs have voluntarily helped content providers keep copyrighted content from being illegally distributed on their networks.

For example, in 2005, Verizon Communications struck a long-term content deal with Disney that included provisions for Verizon to send notices to broadband subscribers who were violating copyright laws. Under the deal, Disney gave Verizon the rights to transmit 12 of Disney's TV channels over its broadband network. In exchange for the right to provide that content, Verizon has agreed to forward and track notices to its subscribers who are allegedly engaged in the unauthorized distribution of Disney's copyrighted works, without identifying the subscribers to Disney.

Not much is known about this stealth agreement, because Verizon has refused to provide details, stating that the agreement is confidential. But there is supposedly a provision in the deal that allows for service to be terminated if Verizon customers receive multiple notices.

The problem with these types of agreements centers on enforcement. If notices are sent automatically, there's no way to tell if a user has received it. What's more, broadband service has become an essential part of many people's lives. Millions of people across the country rely on their broadband connection to provide them phone service. If their Internet connections are simply cut off, their phones also won't work, which could have devastating consequences in an emergency.

And if ISPs are involved in notifying and subsequently terminating service to potential music pirates, where will the policing stop? Some entertainment and content providers have suggested that network operators should filter traffic to ensure that unauthorized copyrighted material isn't traveling over their network. AT&T, the largest phone company in the U.S., has publicly stated that it's been testing technology that does just that. The company hasn't announced plans to use the filter technology. But it has been working with members of the Motion Picture Association of America and the RIAA over the past year to figure out ways in which it can curb the flow of illegal content on its network.

So far, AT&T appears to be on its own when it comes to wanting to become a sort of Big Brother of the Internet. While neither Verizon nor any of the big cable operators have commented publicly on plans to filter traffic for illegal content, these companies have historically opposed such action, and it's been with good reason.

Using filtering technology in this way could put AT&T and other ISPs in a precarious legal situation by not only admitting that they can filter traffic, but also indicating that they have a responsibility to do so. This is why AT&T and Verizon lobbied Congress more than a decade ago to include a safe harbor in the 1998 Digital Millennium Copyright Act that protects them from liability when their customers use their networks or search engines to illegally distribute copyrighted material.

Network operators won their fight by arguing that illegal content merely passes through their networks, and it is unreasonable to ask network operators to take on the task of filtering packets to see if they have violated copyright laws.

"AT&T is really out there on their own with this issue," said Gigi Sohn, president of Public Knowledge. "Filtering not only opens them up to legal issues in terms of determining what is legally distributed copyrighted material and what's not, but it will also cost a lot of money to implement and will slow down their networks."

Sohn added that she believes AT&T has been pushing the content-filtering notion because it is trying to strike deals with entertainment and content companies for its U-Verse TV service.

"It looks to me like AT&T made a deal with the devil," she said. "It's been a tactical move to get in their good graces, but I think in the long term, it's a mistake."

Staff writer Marguerite Reardon contributed to this report.

Greg Sandoval covers media and digital entertainment for CNET News. He is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg, or follow him on Twitter at http://twitter.com/sandoCNET.
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Add a Comment (Log in or register) Showing 1 of 2 pages (30 Comments)
by Pete Bardo December 19, 2008 1:15 PM PST
"There's no mistaking that ISPs have now jumped into copyright enforcement." I don't think they jumped so much, they're being pushed not only into copyright enforcement but also pornography and terrorist identification. Your "Right to Privacy" on the internet--or anywhere in this country--is virtually non-existent. The internet was supposed to be the great equalizer, putting small businesses on the same footing as large corporations. Here we are only a few years later and the internet is being over-run by the large corporations to the detriment of small businesses. It's all either a myth or a lie. I can't tell.
Reply to this comment
by loki_racer December 19, 2008 1:56 PM PST
This is extremely scary and will ultimately determine which service provider I use. I don't illegally download music, games, or movies. However, I do a ton of file transferring from multiple boxes that I own both in my area and overseas. I work from home and can't risk an ISP canning my service based on the wants of a greedy organization and has already tucked its tail on one business model.

ISP's better picked carefully if they want to join in this type of nonsense.
Reply to this comment
by DigitalFrog December 19, 2008 2:08 PM PST
It'll never fly. Are they going to shut down a library or internet cafe because one of their users downloads files using their connection?
Reply to this comment
by cjolley December 19, 2008 2:12 PM PST
My understanding of DMCA is that liability extends once the role of editor is assumed. In other words, you cannot be sued as the facilitator, which I also believe is what the telcos lobbied for. If they are indeed acting to monitor bandwidth consumption and linking to a presumed illegal act (sharing copyrighted works through P2P, not downloading), then they are in effect becoming editors. As such, they become liable for all the activity that occurs on their networks as well.
Reply to this comment
by digit12345 December 19, 2008 2:18 PM PST
A little over 2 percent said the RIAA strategy worked. What are they smoking? Over 2% of the population believes in Astrology, so perhaps I'm reading too much into this.
Reply to this comment
by karpenterskids December 19, 2008 2:33 PM PST
I know! I'm surprised even ONE person would be so stupid as to think so...hopefully it's just ignorance, not permanent brain damage.
by MSSlayer December 20, 2008 10:42 AM PST
It is just RIAA shills, nothing more.

Any independently thinking person knows the RIAA is full of crap.
by Yakubovich December 19, 2008 2:33 PM PST
How can an ISP differentiate between legal and illegal music downloads? What about people who download Free software like GNU/Linux?

Keep in mind that it is in the ISP's best interest to block surfers who use a lot of bandwidth, so don't expect them to put a lot of effort into eliminating false positives.
Reply to this comment
by bnc429 December 19, 2008 2:42 PM PST
Will the RIAA be disconnecting its own Internet because of what it did to John Fogerty with CCR? I believe he has yet to see a penny in royalties.
Reply to this comment
by Mergatroid Mania December 19, 2008 3:00 PM PST
I thought that the USA was the Land of the Free?
Now ISPs are going to stick their noses into every file you send or receive?
Somehow, these two sentences don't seem to belong together.

Just when is the US government going to curtail the power these greedy money mongering companies have over their population? Oh yeah, I keep forgetting where some of that money goes...lobbying and politicians back pockets.

I don't really think the USA deserves the title of Worlds Largest Democracy any more. Everything there is run by the rich and the greedy.

Considering that nothing is being done about the greedy companies that caused the current global economic crysis, I fully expect nothing will be done to rain in these companies who believe they should be able to snoop into everything people send or receive over the internet.
Reply to this comment
by Jeema December 19, 2008 3:16 PM PST
content filtering is like the perpetual motion machine of the internet: dumb people want to invent it, but everyone who understands science and technology knows that it's impossible...
Reply to this comment
by TheOrginalNetguru December 19, 2008 3:26 PM PST
I can't possibly see how the ISP's would ever be so stupid to do something like this. They are trampling on everyones first admement rights and doing so opens them up to huge lawsuits. Given the fact that I have only one broadband provider available to choose from in my home area, that puts the one in more of a tight spot then say if I had three providers to choose. Broadband needs to recoginized for what it is and that is a utilty some of us need to have to survive. I support about a 1000 PC's from my home and If I lost my connection because I was watching some Famliy Guy, I would have to go in to work every day. This is a really bad move that will require our government to step in a stop it. It's not like we are the French!
Reply to this comment
by Brian_Fisher December 19, 2008 3:26 PM PST
We give a little and take a little. I am happy to hear that the RIAA is moving away from filing law suits on individual consumers, but I think the big brother feel to this is dis-concerning. I only hope that consumer advocacy and watch dog groups maintain pressure so that the policies adopted by the ISPs do not go too far.

Brian Fisher
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by Sazzytipsy December 19, 2008 3:32 PM PST
RIAA is an organization full of stupid and idiots, which is why they cannot succeed in everything that they have tried so far. If my isp (at&t) cut off the service for my p2p, I will find new isp. I will start cutting phone lines and cable lines randomly and blow up the backbone to send them a clear message. How is that sound? Hehehehehehehehehe..... It only encourage me and my friends to use more p2p just to **** them off for fun. ISPs will really stupid if they along with those idiots.
Reply to this comment
by aux0519 December 19, 2008 3:37 PM PST
From my understanding the the RIAA following a business pattern that is unethical, unconstitutional, and borderline illegal. There are plenty of news reports on how they have prosecuted middle to low income family that have to pay the music industry with money they do not have. They constantly invade users privacy and obtain their information using questionable methods at best. What they wish to accomplish is not wrong, but how they are doing it is.

Civil Rights will win in the end and one day those individuals in the RIAA will have to come to answer for their illegal activities. I look forward to the day when the RIAA is summoned to court for their illegal activities.

Regardless of which, the future will be a host of completely open and free information on all levels. Governments, and organizations such as the RIAA are afraid of this happening. Why? It's all about the money, and anyone who thinks otherwise is wrong.

I've heard a quote, "A person is smart, and people are dumb"
I present my version of this quote, "A person is smart, and when people come together we can accomplish anything."

That pretty much concludes my angry ramble...

1st Amendment FTW!
Reply to this comment
by Imalittleteapot December 19, 2008 3:38 PM PST
Oh don't fool yourself. They're still going to sue "heavy file sharers" with heavy being subjective of course and however the RIAA defines it. It's pretty easy to see what's going on here. A slight drop in lawsuits only for them to pick right back up again after they get their way, but now they can also kick you off the Internet as well that you basically can't function without in today's society all because someone spoofed your IP number.
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by rkkirch December 19, 2008 3:52 PM PST
These are the people who engaged, and may still engage, in payola depriving Americans of many fine artists and those artists of their just financial rewards.
They could care less of piracy except they have not figured out how to get money from it. As for declining sales; how about blaming it on the cr*p they now call music.
Reply to this comment
by mattumanu December 19, 2008 5:13 PM PST
If even one of my podcasts get's throttled, or if they misread my uploading as illegal, or even one of my listeners can't access one of the podcasts, the impending lawsuit will be for the maximum penalty. In fact, I think I'll have my lawyer draw up a draft in advance because I can see this happening. The RIAA has no idea of the damage they have done.

Just one. That's all it will take with me. Just one.
Reply to this comment
by SenorFrog December 19, 2008 5:32 PM PST
How'd the ISPs get suckered into this? The RIAA has put the PR nightmare in the ISP's laps. Our ISP's won't inform their customers if our computers have been turned into spambots that also put our personal data at risk, but they will send us warnings if we download illegal mp3s? If this goes through, I see a spanking in the offing. And then more federal regulation.
Reply to this comment
by bknowledge December 19, 2008 6:38 PM PST
What about people who stream the music on their home computers to themselves using services like Orb. Are they going to cut them off for listening to their own music?
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by dragonfly8610 December 20, 2008 3:42 AM PST
I must say...this approach is very subtle on the part of the RIAA. An end of the strong-arm tactics, and an attempt to be reasonable seems to be far beyond what the group was capable of. But I must also say, as long as there are due process protections in place, this approach is really no different from getting a DUI...a time-tested way of punishing those who drive drunk.
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by Consumer007 December 20, 2008 6:37 AM PST
RIAA is an outlaw organization. They DO NOT give back monetary gains from legal wins to artists. They are legal bullies and thugs plain and simple. Congress should confiscate their assets, freeze their bank accounts and throw them all in jail. It is absolutely disgusting that they will be ordering the ISPs what to do and not the FCC.
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