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November 18, 2008 2:36 PM PST

What CEO skills should Yahoo look for?

by Stephen Shankland
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Yahoo's board and outgoing Chief Executive Jerry Yang agree that his skills aren't the right ones to turn the company around. What strengths, then, should his successor have?

Given Yahoo's sluggish responsiveness and years of trouble, a turnaround expert with a high pain threshold certainly is a good place to start. But there are other options beyond that.

News.com Poll

What kind of CEO does Yahoo need?
Yahoo concluded Yang is the wrong CEO. What kind of person is the right one?

visionary to chart a new course
insider who knows the company
outsider to shake things up
operations expert to get things done
M&A guru to sell the company



View results

Among the options are a mergers-and-acquisitions specialist who might broker a deal with Microsoft or another partner, a buttoned-down operations expert who could speed up Yahoo's existing strategy, and a bold visionary who could take Yahoo in a new direction altogether. (Vote your opinion here, and weigh in with comments below.)

Opinions varied among experts surveyed about the matter, but one thing seems clear: a fresh set of eyes soon will look at Yahoo's business.

"An outsider seems like the best possible option," said Jennifer Chatman, an organizational behavior expert at the University of California at Berkeley's Haas School of Business. "They need someone who's less invested. Jerry Yang was there from the beginning...I think he's really suffered from not having an objective view of what the company is worth."

One source familiar with Yahoo's thinking shared the company's wish list of desirable attributes for Yang's replacement: someone with prior CEO experience who's got both operational and strategic skills, someone experienced in technology, and somebody energetic and young--which apparently means in his or her 40s or 50s. The company expects to come up with a pool of about a dozen candidates and settle on one within six months, though there's no hard deadline, the source said.

Companies searching for a new CEO typically select a handful of top requirements and attributes then work with an executive search firm to refine the qualifications list, said David Nosal, chief executive of Nosal Partners, one such firm. Yahoo could come up with a short list of candidates within 45 days or so.

Analysts also believe it's better to hire a new CEO whose experience tilts more toward the advertising and media realm than the technology realm. Yahoo still has a powerfully large audience, and it's not going to outdo Google when it comes to letting the robots rule the roost.

"You're in the business of aggregating audiences and selling them to advertisers," said Forrester analyst David Card. "How you create that has more technology than in TV or movies or newspapers, but it's not like you're in the business of having armies of developers who run massive server farms and bring efficiencies out of algorithms."

Outsell analyst Ned May agreed. "I think the technology is less important than the advertising and media focus," he said. Just coming up with new technology doesn't guarantee it'll be a hit, he said, citing Google Docs as an example. "You can build it and they won't come."

Opinions varied, though, on whether Yahoo wants a CEO who will bring a new strategy to the company or one that will bring the existing one to fruition.

May expects somebody who can execute the plan Yang set in place, which seeks to improve search and display advertising on the one hand and to offer users more active, useful Web sites on the other.

"I think it's an execution person--someone who works well with current company," May said.

But Terry Hendershott, a professor at Haas, expects bigger changes.

"They have a strategy problem," Hendershott said. "They've been existing on the idea that they have a lot of traffic and they'll someday monetize this. And they're not doing this very well."

Forrester's Shar VanBoskirk believes the current strategy is workable but needs some pizazz.

"They need somebody with a little bit of guts and some operational expertise," VanBoskirk said. "They don't lack for legacy, they don't lack for data, they don't lack for experience. They lack for the flash in making that all sexy again."

CNET News staff writer Dawn Kawamoto contributed to this report.

Stephen Shankland writes about a wide range of technology and products, but has a particular focus on browsers and digital photography. He joined CNET News in 1998 and since then also has covered Google, Yahoo, servers, supercomputing, Linux and open-source software, and science. E-mail Stephen, or follow him on Twitter at http://www.twitter.com/stshank.

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by Spartan_458 November 18, 2008 3:34 PM PST
Probably someone who knows how to run the company. They won't have another offer like the Microsoft offer. They screwed up badly.
Reply to this comment
by Sanjiv Swarup November 18, 2008 5:35 PM PST
There is still hope . They can go back to Microsoft. They can sell out to Google. They can buy zoho , edeskonline or other futuristic online services.
by PacificGatePost November 18, 2008 3:48 PM PST
YAHOO! NEW CEO CANDIDATES - Please READ the following letter and SIGN IT. We the shareholders require your acknowledgement before making out decision.

http://pacificgatepost.blogspot.com/2008/03/letter-to-ceos-of-fortune-1000-cos.html

While oversight currently means carelessness bordering on abuse, it should mean DUE DILIGENCE, oversight and good governance.
Reply to this comment
by HighwayHome November 18, 2008 4:42 PM PST
Whatever they decide, I hope they redesign their site and bring into the 21st Century. Their Draconian looking home page is symbolic of their stale image.
Reply to this comment
by Shankland November 18, 2008 5:01 PM PST
You should see the flame mail they get when they change their pages. It's hard to satisfy the early adopters and the ordinary folks.
by Orion Blastar November 18, 2008 6:15 PM PST
The next CEO of Yahoo needs to have servant leadership skills, stewardship, participatory management, positive enforcement, and not a typical classical management leader or manager.

Yahoo needs to improve quality control to cut down on expenses and make partnerships with more ISPs like AT&T, Verizon, MSN, Sprint, to bundle their Yahoo services with the ISP's services in exchange for licensing fees.

Heck I'm free, elect me as CEO of Yahoo. :)
Reply to this comment
by Orion Blastar November 18, 2008 6:19 PM PST
Any CEO worth his/her own salt needs to read this as well:
http://en.wikibooks.org/wiki/Psionic_Mind_Over_Matter
Reply to this comment
by AppleSuxLeo November 18, 2008 9:44 PM PST
One that can fully open his eyes would be a start.
Reply to this comment
by knowles2 November 19, 2008 8:28 AM PST
Yahoo needs someone bold visonary and has experteses in bother media, technology and advertisment, Someone who is understated but knows how to talk to the press. They need to appear cool and relax in public.

In private he needs to be someone know how to slap around a few people, including board memeber who want sale out. He someone wipe the barriers that excist between the different department.
And they need some who can put the cool back into Yahoo.

How ever I think the shareholders and board members will go for someone who will prepare the company to either break it up and sale is off in chunks or sell it all to Microsoft.
Reply to this comment
by AppleSuxLeo November 19, 2008 1:26 PM PST
Look for a leader with both Yin AND Yang !
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by napaspa November 20, 2008 11:35 AM PST
Yahoo never fails to execute. They are such a bureaucratic disaster that no one over there can get anything accomplished. Dealing with yahoo as a large online advertiser is painful.
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by Sumatra-Bosch November 20, 2008 11:44 AM PST
He needs to have a healthy disdain for all things Microsoft.

Likely the board will pick a twit to sell it off to MSFT whence the entire population of worthwhile employees will jump off the roof and the cron jobs will kick in bricking the operations.

Silly investors, didn't Warren Buffet tell you there was nothing in that Internet thing?
Reply to this comment
by rcardona2k November 30, 2008 8:06 AM PST
Should Yahoo! google for their new CEO?
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