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October 16, 2008 12:54 PM PDT

Gmail down for some for a day

by Elinor Mills
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Updated 2:45 p.m. PST with Google comment and corrects that company said on Wednesday that it would resolve the problem on Thursday.

Google says it is restoring service for a "small number" of Gmail users who have been unable to access their e-mail for the past day.

Everyone affected by the outage should have service back up on Thursday, the company said in a posting Thursday afternoon on the Google Apps discussion group.

"We know how important Gmail is to our users, so we take issues like this very seriously, and we apologize for the inconvenience," the post said.

On Wednesday afternoon, Google said in a post that the problem would be resolved by 6 p.m. Thursday.

Google will be providing a full incident report to the "very few" affected Google Apps Premier Edition customers within 48 hours of resolution, a Google spokesperson wrote in an e-mail.

Elinor Mills covers Internet security and privacy. She joined CNET News in 2005 after working as a foreign correspondent for Reuters in Portugal and writing for The Industry Standard, the IDG News Service, and the Associated Press. E-mail Elinor.
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by muzik702 October 16, 2008 1:23 PM PDT
"Google representatives did not immediately respond to an e-mail seeking comment. " because Gmail was down! LOL
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by jolymathew October 16, 2008 1:38 PM PDT
Its google.. it will come back back strongly..
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by pjhenry1216 October 16, 2008 1:51 PM PDT
I wonder if it has anything to do with the revamped iGoogle page. I now have a more fully-featured Gmail in iGoogle (plus the new format for the page). I can do any actions I want and even view my entire inbox and what not. That'd explain why I couldn't access Gmail (though I could see the mail, I could never open them) through the gadget, but only the actual gmail inbox. They probably changed it around a bunch.
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by FedaykinSmit October 17, 2008 12:44 PM PDT
Having been a Gmail user since the first accounts I have never experienced any problems with it. I prefer Gmail to all the others.
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by EitherOrlok October 17, 2008 12:59 PM PDT
I was hit by this, and am still having problems. Gmail kept telling me that I was logged out whenever I attempted to write an email or apply labels, even though I was logged into iGoogle. I also had no access to my Google Groups.

It's back and (mostly) working today, with a new interface, but the "basic" Gmail interface is missing a few features, like labels, and I am unable to click on links in messages. Opening the "full" Gmail interface resolves that problem, but it looks like Google has a few bugs to iron out in the new interface.

I think it's safe to say that all of the "small number" of Gmail users would rather have been allowed to "opt out" of interface updates until Google had verified that it was working as intended.
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by janneman69 October 18, 2008 9:47 AM PDT
eeeek. down since this morning 9 am untill so far (18:45 pm). no signs or news from google }:-(
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