September 23, 2008 12:09 PM PDT

NBC finds formula for fighting piracy

by Greg Sandoval
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NEW YORK--The days when anyone, anywhere could post a funny clip from Saturday Night Live or The Office on to YouTube and share them with millions of appreciative viewers are quickly disappearing.

Executives at NBC Universal say they have found a "template" for protecting videos from online piracy. By the looks of things, they might be right.

"The ability to access and download infringing content has been trivially simple and the lesson it teaches people is that if it's that easy it can't be wrong."
--Rick Cotton, NBC general counsel

The company is seeing unprecedented success at removing unauthorized videos posted to the Web and cited last month's Olympic Games and the recent SNL skit with actress Tina Fey as proof. More than 99 percent of all the Internet video views of the Olympic Games in Beijing were watched on NBC.com or NBCOlympics.com as opposed to on the likes of YouTube or Dailymotion, according to Rick Cotton, NBC's general counsel.

Fey's impersonation of Republican vice presidential hopeful Sarah Palin was a smash hit. Within minutes of NBC's airing of the show, attempts were made to post copies of the show to YouTube. It's unclear, however, whether any of the full-length copies of the skit actually made it on to YouTube. All that is certain is that some clips of TV news coverage of the skit, featuring only snippets from the show, were available.

Whether this is the end of video sharing as we know it--where any member of the public could distribute clips of professionally made TV shows--remains to be seen. But big media companies have been waiting for any kind of technological breakthrough in copyright protection and have always said that the lack of one would stymie efforts to make money from Web video.

"What has happened up to now is the ability to access and download infringing content has been trivially simple, and the lesson it teaches people is that if it's that easy it can't be wrong," Cotton said.

According to Cotton, at the forefront of NBC's success at fighting piracy is technology. Many in the tech community had told NBC that trying to block digital content from being swapped online was a waste of time, he said.

Rick Cotton, NBC's general counsel

(Credit: NBC Universal)

"Historically, there was a period where the conversation focused on the capability of technology to provide wondrous new access and wondrous new distribution," Cotton said Monday in an interview with CNET News. "In that old conversation technology's capability to define the rules of the road was dismissed, I would say by self-interested voices. But technology has an enormous amount to contribute in setting rules of the road."

The ability of YouTube, Dailymotion, Veoh, and Microsoft's Soapbox to track unauthorized clips and automatically remove them is the game changer, according to Cotton. Executives from some of the big entertainment companies have been of YouTube's efforts to protect copyright material, but now they say YouTube's filtering and take-down systems have dramatically improved.

Cotton said that YouTube and competing video sites have the ability to pull an unauthorized video very soon after posted. It's important to note that not every copyright owner wants his or her work removed. Some give YouTube permission to place advertisements near unauthorized copies of their work so they can share in the ad revenue generated from it.

Another part of NBC's approach calls for government intervention. In the case of the Olympics, NBC worked with Chinese authorities to help thwart piracy on Chinese video-sharing sites.

Better non-infringing alternatives
And yet another part of NBC's antipiracy efforts focuses on offering the public an attractive alternative to copyright infringement. NBC has been promoting its own Web site as well as Hulu, the video portal that NBC launched in partnership with News Corp., as places to find full-length TV shows and movies in higher quality video than at YouTube.

As an example of how the public is catching on, Cotton said when fans found notices at YouTube that the Fey skit had been removed, they went looking for clips at NBC.com. The video was watched more than 7 million times at NBC.com in the week following its broadcast. This doesn't even take into consideration the views it received at Hulu, which doesn't disclose such numbers.

"Technology has to teach," Cotton said.

"What people learned very quickly was what would stay up at YouTube were still photos of the (events at the Olympics)," Cotton added. "They could find photo galleries at YouTube and for video they went to NBCOlympics.com."

To some, this could signal that NBC is ready to return its content to YouTube. In talking to Cotton and other executives at the company, however, I don't get the sense that they believe they need YouTube to promote its shows. The company now has multiple distribution points in which to market its content, including Yahoo and MSN, as well as on its own broadcast channels.

The idea seems to be to get people accustomed to going to Hulu or NBC.com for full-length shows.

Meanwhile, YouTube has been convincing some in Hollywood that the site is a great place to promote content.

YouTube is also working with studios and TV broadcasters to create original content exclusively for YouTube, sources familiar with the company's plans told me.

NBC execs say the company will continue to work together with YouTube to scrub the site of unauthorized clips, which is a much different approach than the one chosen by Viacom. The conglomerate filed a $1 billion suit against Google's YouTube last year.

"It's has been an evolution. We have done this without a great deal of friction," said Cotton, who added that copyright owners need to work hand-in-hand with video-sharing sites. "This can't work on a casual basis. It has to have the support of the entire ecosystem."

Greg Sandoval covers media and digital entertainment for CNET News. He is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg, or follow him on Twitter at http://twitter.com/sandoCNET.
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Add a Comment (Log in or register) Showing 1 of 2 pages (28 Comments)
by cyberspittle September 23, 2008 12:40 PM PDT
Does it use HDCP? If not, what is to stop someone from taking video out of one system and record it as video in on another?
Reply to this comment
by Blake4 September 23, 2008 12:42 PM PDT
Maybe there are numbers to back this story up, but anecdotally speaking, I watched the Tina Fey skit on YouTube--the whole thing. The one I watched isn't there any more, but whaddaya know, another one is up in its place.
Reply to this comment
by Dalkorian September 23, 2008 5:11 PM PDT
OOoooooooh, don't let anything pesky like REALITY distort the message!

I noticed how they avoided mentioning p2p.

Really it doesn't matter to me anyway, I have better things to do that watch Nothing But Commercials (NBC).
by dustinsherrill September 23, 2008 12:51 PM PDT
I tried looking on NBC.com and nbcolympics.com to watch the opening ceremonies afterwards and never could find what I was looking for. So it turns out that I wasn't one of the 99% watching it on their website.
Reply to this comment
by Dalkorian September 23, 2008 5:11 PM PDT
TPB. 'Nuff said.
by zizzybaloobah September 23, 2008 12:51 PM PDT
I don't mind watching SNL videos on nbc.com, but the problem is, they often don't put the best and most talked about skits on the website - for example, the Cougar Den skit from last season featuring Cameron Diaz. They only feature a backstage interview about the skit.
Reply to this comment
by Allshookup4 September 23, 2008 12:53 PM PDT
NBC is stuck back in the fifty's! It doesn't hurt you or your stupid show for a 5 minute clip to be posted online. Maybe you should be spending your time and money on new shows that don't suck.
Reply to this comment
by msjonker September 23, 2008 1:05 PM PDT
Congratulations, NBC. You just spent a lot of money to prevent you from getting free advertising.
Reply to this comment
by Jack K1 September 23, 2008 1:08 PM PDT
Embedded advertising. Copy and distribute all you want. Problem solved.
Reply to this comment
by jemiller0 September 23, 2008 8:24 PM PDT
Has anyone ever proved that this advertising **** even works? It is sensless and has NO effect on me. It's a waste of time and money and is probably just a sham, just like Wall street.
by chriswininger1 September 23, 2008 1:13 PM PDT
Maybe they're gone now, but I just watched afore mentioned skit on Youtube the other day. It was the complete skit and I had no trouble finding it.
Reply to this comment
by gerrrg September 23, 2008 1:14 PM PDT
I recorded OTA digital of the opening and closing ceremonies on my computer, and it played back perfectly on my computer.

Thing is, the answer to the question of how to prevent piracy, is to provide the show online from a legitimate site. Hulu is my favorite site to catch up on stuff I missed, and I've actually clicked through some of the ads.
Reply to this comment
by inachu September 23, 2008 1:47 PM PDT
It's almost useless to watch videos on NBC as they have a very short shelf life.
Now only if I could watch every tv show of "60 minutes" online or find them on itunes then I'd be a happy camper........ yes EVERY show of 60 minutes.....
Reply to this comment
by Magicland September 23, 2008 1:58 PM PDT
This will be really funny when NBC goes under because nobody watched their programming. You don't know about the programming, you don't watch the programming. People go to YouTube, they don't usually hang out at NBC.com. So if they don't see it at YouTube, they don't go to NBC.com to watch more. Congratulations, NBC, on raising a young sapling while the forest burns around you...
Reply to this comment
by troppp September 23, 2008 9:35 PM PDT
No problem there. The govt. will just bail out NBC.
by TV James September 23, 2008 2:18 PM PDT
My wife started at YouTube, got really annoyed when she couldn't find it. Then she moved to Saturday Night Live's site, which she's said for years was cumbersome and difficult to use. The video kept stuttering and stopping. Even after she closed the tab, the audio continued to stutter and chirp and blurp until we completely shut down and restarted Firefox. At that point, I suggested Hulu. And there it was, and watchable.

Now, my wife uses Hulu. And she knows it's a Fox/NBC project. But it never would have occurred to her to start there. And by the time she got there, she was really muttering heavily about NBC being a pain in the rear and being unhelpful and making people jump through hoops and so on.

If my wife is like most people, they've bought into the Google machine as the place to start your search. Until YouTube's search results include results on all of the "competing" video sites the way Google.com does for normal searching, NBC does a disservice by yanking the clips rather than just monetizing them where they land.
Reply to this comment
by zeroplane September 23, 2008 2:43 PM PDT
NBC executives have "template" to stop piracy.. Pats executives on head..
Good for you! Run with that.. rolls eyes, continues downloading videos from torrents, file sharing networks, newsgroups, private networks, http servers, and black hat streaming video networks.

Yeah, you justified that huge budget for the "stopping piracy" and protecting our brand projects, yeah for you go cash your check!!
Reply to this comment
by Lerianis September 23, 2008 2:56 PM PDT
Exactly right. The fact is that this has not stopped 'video piracy' (which there is no such thing in the real world) at all.
by cohaver September 23, 2008 3:07 PM PDT
Democrats Obama Government Control of your Life We entering the Outer limits Control Control Control what we see hear and know . Divide us into class's Divide us into Towns Control Control Big Brother Looks a lot like a Democrat theses Days
Reply to this comment
by Renegade Knight September 23, 2008 3:21 PM PDT
Since the same formula fights fair use, I don't think they have a solution at all.
Reply to this comment
by geotopia September 23, 2008 3:26 PM PDT
Wow, this GC is quite the corporate ASSet (oops, Caps Lock stuck there). If I was a GE/NBC shareholder, I'd be screaming to get him fired. Why in the world would they want to remove content!? You've got SNL which has been losing viewership over the years and a highly popular skit that could bring back old SNL fans and generate interest in new ones, and he wants to remove it, or otherwise limit it's play? Worse, he's all proud of himself and bragging about it. It would be like a Rock band wanting their songs removed from radio play. In the 50's the labels were worried about radio play. By the 60's they were bribing (payola) the radio stations to play their songs. The same will play out for all the various types of media in the near future. Those who fail to learn by history are doomed to repeat it. Good luck in this new paradigm NBC (Non-relevant Broadcasting Corporation).
Reply to this comment
by rklrkl September 23, 2008 3:39 PM PDT
Why would I go to Youtube to watch a lousy quality clip of a TV show when the HD version of the entire SNL show for that weekend is available elsewhere (brought to you by the letter "T")? As usual, lazy Cnet journos cow-tow to the media powers by failing to mention this. Did NBC Universal manage to pull down all available HD copies of the entire SNL show featuring Tina Fey? Lemme just search on the Net - nope, they're all still there.

If you've going to post an article about how "successful" NBC Universal was at "protecting videos from online piracy", be a proper journalist and investigate if that claim is true. It's clearly not and "online piracy" involving the "T word" is as flourishing as ever, it seems. I'd be surprised if this posting survives - after all, you don't want to upset those media conglomorates now, do we?
Reply to this comment
by marc_90292 September 23, 2008 4:00 PM PDT
I agree with one of the postings: NBC seems stuck in the fifties.
Why on earth would any broadcaster NOT use the enormous potential for PR and free advertising for its shows? Need money? Embed commercials as other outlets do.
Reply to this comment
by HlLLARY CLITON September 23, 2008 7:22 PM PDT
My guess is Cotton is celebrating victory too soon
Reply to this comment
by gregorytga September 23, 2008 8:39 PM PDT
Eh, the postings I saw of the Palin clip were the NBC player embedded in blogs. I suppose that's a victory if you viewed clips as your arch-nemesis instead of Bit Torrent. Honestly, most the posts here are completely reactionary. As mentioned NBC only posts selected skits.

Really if NBC wanted to make a boon in sales, they'd release TV Shows like Heroes an hour before airing on iTMS/Xbox 360 store as there's a large desire in America to be first, be it standing in line for a movie or for an iPhone and place a 20 second spot, "Heroes is brought to you by...." whatever company. You have to encourage people to go legal by offering them something cheaply and somehow significant in justification to pay. NBC has a right try and exert control over its content but its going about it in a manner that's adjourn. I'd attribute this to being the transitioning of thinking about content and ways to reach the audience. Having been friends with a few marketing majors and accounts planning majors the problem I always felt when it came to digital media that those who went into the field often had sadly low understandings of the technologies themselves and relied others as they sometimes saw that the technology itself was beneath their ideas. The classic portrayal of old-world media giants as lumbering may have been accurate even 7-8 years ago but these days they're more and more populated with younger teams, as a few ex-classmates work for the large marketing firms that deal with media giants like NBC.
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