• On TV.com: TOP 10 Shows CANCELED Too Soon
September 10, 2008 1:42 PM PDT

Apple refutes NBC's pricing-policy claims

by Greg Sandoval

Apple has taken issue with NBC's claims that the media conglomerate was able to change pricing policy at Apple.

NBC Universal executives have suggested that they agreed to start selling downloads of TV shows on iTunes only after being allowed more flexibility to set prices for its wares on iTunes. That's just not correct, Eddy Cue, the vice president in charge of Apple's iTunes Store, told CNET News on Wednesday evening.

On Tuesday Apple announced at the company's "Let's Rock" press gathering that NBC shows were returning to iTunes. A year ago, NBC yanked its show off iTunes over the issue of pricing. Following the press event Tuesday, JB Perrette, who runs NBC's digital unit, told CNET that Apple's increased flexibility on pricing led to agreement between the two companies.

He said that NBC was given a chance to charge $2.99 for high-definition downloads of its TV shows and that it also could sell catalog titles for 99 cents or $1 less than the price for the vast majority of videos sold on iTunes. NBC would also, according to Perrette, be given the opportunity to bundle TV show compilations and sell them for whatever it wanted.

However, all of this was available at iTunes before the NBC deal was struck, according to Cue.

Cue pointed out that while most TV shows sell for $1.99 on iTunes, retailers have always been allowed to sell videos for less. He said Viacom has offered many of its shows for 99 cents, including episodes of South Park and MTV's The Hills. The History Channel has offered shows such as Ice Road Truckers and Ax Men

"We've never told anyone they can't lower prices," Cue said.

Cue said that the $2.99 price NBC is selling its HD content for is the same price for all HD content. "People can see (Showtime's) Californication in HD live right now on the site," Cue said.

And when it comes to packages, Cue said there have been packages on iTunes before.

"If you look at some of the things we've done for holidays," Cue said, "we've had holiday packages with shows with the right themes. We've done things in the past with big name actors so we've packaged those things in the past."

Both Cue and Perrette say their companies are glad to be working together again, but what this disagreement over how NBC returned to iTunes illustrates is how the relationship continues to be a troubled one.

The two engaged in a public relations battle last year when NBC suggested that it wanted out of its iTunes contract. Apple fired back by accusing NBC of demanding that iTunes double prices of its content on the site.

This time around, NBC again was able to circulate it's version of events before Apple.

"Frankly, ever since we dropped our relationship with Apple last fall, they have made a gradual progression culminating in (Tuesday's announcement that NBC was returning to iTunes)," Perrette told CNET. "Originally, Apple had no film content (from the major motion picture studios) on the service because they were asking the film studios for years to accept a price that was below their DVD price.

"Apple realized it wasn't worth the fight anymore," Perrette continued. "They were better off to just have the content. So they agreed to the pricing that was at least equal to the DVD pricing."

Cue disagreed that pricing policy has changed at iTunes.

"We're glad to have NBC back and they are participating under the same terms with all of the other content providers."

Greg Sandoval covers media and digital entertainment for CNET News. He is a former reporter for The Washington Post and the Los Angeles Times. E-mail Greg, or follow him on Twitter at http://twitter.com/sandoCNET.
Recent posts from Digital Media
Google: Caffeine search is ready to go
Hundreds of Facebook groups hijacked
New Verizon ad pushes Droid's manly side
Judge bans Twitter from court
EA picks up Playfish for social gaming push
Google may lose WSJ, other News Corp. sites
GE, Comcast reportedly value NBCU at $30 billion
New preorders of Nook get later shipping date
Add a Comment (Log in or register) (26 Comments)
  • prev
  • 1
  • next
by James7777777 September 10, 2008 2:07 PM PDT
The source sized up Apple's dominance over the music industry this way: "When it comes to music, Steve Jobs can do anything he wants."

And so people will continue to buy low quality drm infested mp3s.
Reply to this comment
by MaLvaDo39 September 10, 2008 4:55 PM PDT
Jobs and Apple have come out asking to have DRM off the music.
But the Music Cartels refuse while giving open tracks to other providers.
Place your blame where it belongs...
by GGGlen September 10, 2008 9:24 PM PDT
James777777, you might want to check your "facts", because iTMS ONLY sells music in AAC (MP4, if you like) format, and up to 256 kbps in DRM FREE music.
by Synthmeister September 10, 2008 2:55 PM PDT
"And so people will continue to buy low quality drm infested mp3s."

Apple is more than willing to sell higher quality AAC files without DRM.

But only EMI allows them to do so. The other record companies allow Amazon to sell higher quality, DRM-free music, but not Apple.

What's silly, is that the record companies could set up their own online stores, ditch Apple, Microsoft, Real, and everyone else (since they aren't using DRM anymore with Amazon), sell whatever they want, at whatever price they want and in whatever "bundles" (re: albums) and quality level they want. And they keep ALLL the profit!

Is that so hard?

Apparently.
Reply to this comment
by nachurboy September 10, 2008 8:27 PM PDT
It's hard for them because they have no clue how to run a retail business. No idea about branding, no idea about direct marketing (remember, these are the same companies who only sold their stuff through channels, not direct), and no idea how to create buzz. They've no idea how to deal direct with customers, so they always failed in their attempts at cutting out the middleman.
by davidwb September 10, 2008 3:03 PM PDT
And NBC Universal still gets the royal raspberry from me. It'll be a cold day in hades before I spend money into Universal's pocket.
Reply to this comment
by cmstratton September 10, 2008 3:42 PM PDT
My question is, why wouldn't movies or TV shows downloaded from iTunes cost less than a DVD? There's no physical disc or packaging to produce, and no shipping costs associated with getting the discs to stores or to consumers. I'd expect to pay less for downloading a digital file of a movie.
Reply to this comment
by JasonBrett September 12, 2008 5:52 AM PDT
They charge it because we (as consumers) pay it. At least we do at sufficient levels to make the business case. I suspect that Apple and NBC have both done a great deal of research into optimal pricing and have determined that the current pricing structure makes the most business sense today. Problem is, that type of research is very expensive, and the market today moves faster than the research can be updated.
by rocketjam--2008 September 10, 2008 4:28 PM PDT
cmstratton,

Because they're a bunch of greedy bastards.
Reply to this comment
by amitjain17 September 10, 2008 5:20 PM PDT
Prices should be controlled by demand and supply and not because someone at NBC or APPLE thinks this is the right price. I agree with cmstratton, if people start realizing that its better for them to buy DVDs than digital media, prices will come down for sure.
Reply to this comment
by GGGlen September 10, 2008 9:33 PM PDT
Define "better". I own nearly 500 cd's worth of music. I travel for a living, and I drive all day long. If you can find the car stereo that holds 500 cd's but takes up as much space as a deck of cards (like my iPod does and can), then you'll have sold me a product.

Same goes for my "ex" DVD collection.

What once used to fill a room, first with VHS tapes, then with hundreds of discs, now fits on a tiny hard drive, and to me, that is "better".

It's called "progress", dude, and you will NEVER convince me that buying discs is better than digital downloads.
by notesrules September 10, 2008 5:26 PM PDT
After NBC's decision that it wanted to charge more for its TV episodes available for sale on iTunes, I decided to boycott NBC TV episodes completely. You see, I was a fan of the show Heroes. I would watch the show on television then buy the show for $1.99 on iTunes. The show and only the show is all I wanted from NBC. I did not think the show was worth more than $1.99. After the iTunes/NBC eruption, I decided that I would show NBC my displeasure by not watching Heroes ever again. Now that the show is on iTunes again for $1.99, I will return to purchasing Heroes and only Heroes. If the second season of Heroes does not fit my taste, I will stop purchasing episodes of Heroes. If NBC tries to force me to purchase something with Heroes, I will once again show my displeasure by not buying NBC content. I hope NBC executives are reading this comment. I may be just one person, but I choose how to spend my money. I lived a year without watching NBC television. I can live most of the rest of my life without NBC. I write "most" because I did watch the Olympics on NBC. As NBC executives gloat about being back on iTunes, I just want them to know that I fully enjoyed purchasing ABC, CBS, FOX, HBO and other non-NBC TV episodes for $1.99.
Reply to this comment
by GGGlen September 10, 2008 9:39 PM PDT
:D

I did EXACTLY the same thing over Galactica. I even wrote NBC and told them what I was doing, and I said that until they ended their "war against consumers", I'd not watch NBC programming again.

It's funny, but after trying this out for a year, I found out just how little the tube meant to me, and I even went as far as canceling my subscription to ComCast.

Yo! ComCast? NBC's idiocy cost you a customer!
by willemn September 10, 2008 7:44 PM PDT
Right, NBC is obviously made up of a bunch of liars. Their arrogance is amazing. I know many people who started downloading their stuff for "free" after it was pulled from Itunes.

You don't need a PHD to figure out what happened. Greedy NBC looses, Bratty NBC lies to make themselves look good. Glad I'm not related to one of those NBC people. I'd hate to be living under one roof with a bunch of arrogant childish brats. Are these people even adults?
Reply to this comment
by halsue2 September 10, 2008 8:36 PM PDT
They are like kids! Why don't they both just shut up and smile. NBC on iTunes is good for both parties, period. It is easy to say that prices should be driven by supply and demand, but what does that mean exactly? Creating the perfect pricing strategy is as difficult as it is important. Personally I think Apple has got it right in terms of simplicity and consistency. It is important from an end user perspective. To see an example of the opposite just look at the pricing strategies for some of the wireless carriers. Its a different thing for sure, but regardless, could these plans be any more convoluted and impenetrable? Apple's pricing policy is designed to be clean and simple, whilst the cell phone price plans are designed to be in-exact, diffuse and confusing. Which do you prefer?
Reply to this comment
by tundraboy September 10, 2008 9:35 PM PDT
I never really believed that Apple had the iTunes content providers by the b*lls until NBC (despite the empty bluster) came crawling back with its tail between its legs.

It seems that there is no tv show or music that is so compelling as to override the convenience and ease of use of iTunes presents to the consumer. Despite cheaper, DRM-free alternatives out there.

Apple has this market completely and utterly sewn up and there is nothing Microsoft, Amazon, Real Networks, or anyone else can do about it. Any money they spend trying to break Apple's stranglehold here is a collosal waste of resources.
Reply to this comment
by Seaspray0 September 11, 2008 9:40 AM PDT
"Apple has this market completely and utterly sewn up and there is nothing Microsoft, Amazon, Real Networks, or anyone else can do about it."

Sewn up, yes. But, the government CAN do something about it. It's a monoply apple is abusing.
by Vegaman_Dan September 10, 2008 10:12 PM PDT
Anyone getting a bit dizzy with all the spin control being put on this by both NBC and Apple?
Reply to this comment
by skrubol September 11, 2008 10:24 AM PDT
Yeah, feels like history suddenly changed.
I thought I remembered reading however long ago that NBC left iTunes because of the fixed pricing structure. I also don't remember this being refuted. Now Apple is saying that they've allowed content providers to adjust pricing all along?
by McDaveH September 11, 2008 1:47 AM PDT
All is still not well. They could so easily have compromised and said that new categories of content on iTunes (HD) allowed pricing flexibility that NBC agreed with but no, instead they bicker.

Anyway, roll-on TV Show rentals and bundles and good-bye scheduled programming.

McD
Reply to this comment
by tundraboy September 11, 2008 8:24 AM PDT
Yeah, Apple could have been more gracious. No point in humiliating someone who's already capitulated to all your demands. Makes for bad karma.
Reply to this comment
by bbftu919 September 11, 2008 10:45 AM PDT
I am amazed that there are people who will believe anything Apple tells them. Good job Apple! Can you tell kids that they should eat only healthy food and do their homework?
Reply to this comment
by sandor_f September 11, 2008 11:48 AM PDT
thank god for ATSC and my 40 year old antenna on the roof... $80 for SageTV and i can record all those NBC shows in HD and have comskip run to edit out all the commercials... $2.99 for a television show available in HD OTA? right.....
Reply to this comment
by S R September 11, 2008 4:01 PM PDT
For those are talking about this as bad karma etc. please note that the comment from Apple is primarily to refute the author's earlier article.

The whole "relationship" appears to be a troubled one classification is primary the author's inference. NBC was given pricing flexibility (i.e., you can lower prices for SD content below 1.99, and HD content will sell for 2.99 or less), when it was the author's fault to make preposterous interpretations of this claim in his previous article.

Clearly, the author misinterpreted the "pricing flexibility" that NBC was talking about in his earlier article and now is quoting this as "troubled relationship" to continue these two companies to talk and give this non-journalistic article more hits.

What else do we expect from CNET!
Reply to this comment
by Predrag Vasic September 11, 2008 4:35 PM PDT
It is extremely important for the movie industry to get the truth here. Apple won and NBC lost. Remember that, studios. You need to rethink your strategy; greed will only make you so much money. If you actually listen to consumer, you may be able to tap into that and come out on top.

In this case, Apple is on the side of the consumer. No artificial high pricing, no bundling (you can buy your Heroes, but only if you also buy that stupid Office show with it), no preferred, exclusive deals. You get what everyone else gets. Apple and iTunes liberated music from the shackles of the Album (artificial construct designed to sell crap together with a few good hits, thereby increasing profits significantly), and they are on the way to liberate the video content as well.

Apple's Eddie Cue was simply defending the truth here and it had to be done.
Reply to this comment
by jrg--2008 September 12, 2008 12:34 AM PDT
iTunes Music store is just a shop, and it's not the only way to sell music or video for an iPod (although it is the only way to "protect" that video or audio with DRM.)

A retailer should be able to set the price they sell at. If it's too high, no-one will buy. If it's too low, they won't make enough money to cover costs. If NBC want to charge too high a wholesale price, then the shop won't stock the product. (I wholeheartedly agree with other posters who have said that of course online should be cheaper than a DVD - you get less: no 'bonus content', no physical media or packaging, booklets, etc., and a lower video quality. Clearly NBC does not want to hear that.)
Reply to this comment
(26 Comments)
  • prev
  • 1
  • next
advertisement

After 5 years, Firefox faces new challenges

Mozilla helped reshape the Web since releasing Firefox 1.0 five years ago. Now it's got a reawakened Microsoft and Google Chrome to reckon with.

There's a map for that: GPS or smartphone?

Almost every handset comes with mapping software these days, but standalone GPS devices are becoming more affordable than ever.

About Digital Media

The Web is now the place to go for news and entertainment. Look here for the latest on blogs, music, video, virtual worlds, social networking and more.

Add this feed to your online news reader

Digital Media topics

advertisement
advertisement

Inside CNET News

Scroll Left Scroll Right