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August 6, 2008 4:00 AM PDT

Venture capital investing: What's next?

by Stefanie Olsen

For the past two years, venture capitalists have been betting on social media start-ups with an enthusiasm reminiscent of the dot-com heyday.

Now that the economic downturn has somewhat cooled early stage investing, some venture capitalists say there's no better time to take a longer-term view. So what's on the horizon? CNET News talked to venture capitalists from the San Francisco Bay Area, New York, Southern California, and even Israel to get a read on where consumer Internet investments are heading. Some of it plays into the obvious (like iPhone ventures), but VCs aren't always predictable.

Investors are eyeing myriad opportunities, including new ways to make money from all of those social media sites and building the next generation of the Web. To some that's the creation of the "implicit" Web and to others it's the "semantic" Web. Some of the companies they're investing in are already well-known to hardcore techies. But all of them will likely help change how people experience the Internet.

It's all about the data
The first wave of Internet investing dealt with commercializing the Web, helping companies like Amazon.com and eBay get on their way. The second wave has been about helping people socialize and connect through sites like Flickr, YouTube, and Facebook. The third, venture capitalists say, will be about making sense of all the data people create around the Web, and then searching for patterns in the data to improve the delivery of personalized content, search results, or advertising.

One approach to this will be in cross-connecting the back-end databases of sites like Facebook, YouTube, and Amazon so that information flows more freely between them. That way, people will get more relevant information as they traverse the Web. Some investors call this the "implicit Web."

Another area for advancement, investors say, is in building an intelligent system that understands the relationships between Web sites and how people use them--with the use of algorithms that understand keywords, context, and natural language on a massive scale. VCs, for example, are looking to so-called semantic technology to significantly boost the amount of searches that result in an advertising "click." Right now, an estimated 30 percent to 40 percent of Web searches do not return advertising revenue. But if a search engine understood the context of a person's Web search more often, those numbers would improve, they say.

An early company in this field, Powerset, was recently bought by Microsoft for about $100 million. Google is funding research in semantic Web technology at several universities, and it has ongoing internal efforts in the area.

"This keeps building on the Net's evolution, processing people's usage and behavior. But to do that at a massive scale, you have an intelligence system. This is an area evolving in many different ways, with a number of different companies and verticals," said Tarang Shah, an associate at SoftBank Capital, who's long worked in wireless investing.

Following the money
Investors are also interested in data for improving e-commerce.

"Everyone talks about all the data that's being created and how valuable it is, but the way you make it available is by doing something actionable with it," said Rob Hayes, partner at First Round Capital.

One example of this would be an application that tells an executive who he or she e-mails the most and responds to fastest. Is it a boss or a co-worker? Xobni, "inbox" spelled backwards, is a plug-in for Outlook that provides that kind of information, including context from the Web about a person who's just e-mailed you.

Companies to watch:

• Mint.com is another example of pulling together silos of information. It lets people combine personal finance data from 401K, mortgage loan, and credit card accounts, among others. By making connections from all that data, it might notice that a user spends a lot of money on gas, but isn't using a credit card linked to a rewards program that could save money for that person.

• Qitera is a San Francisco-based search service that uses semantic Web technology. Still in quiet mode, it lets people store, share, and filter their search activities by topic or other parameters.

• Radar Networks, also based in San Francisco, runs a service called Twine, much like Qitera. People can use it to store links, documents or e-mail, and the technology draws connections between them.

• Israeli company Dapper is working on technology to improve the relevance of content on the page. Many editorial pages show related stories handpicked by an editor. Dapper uses technology to understand the gist of a story and show related material automatically.

• ThisNext, in Santa Monica, Calif., is an example of where the implicit Web is headed. It uses data to provide more relevant shopping or connect people with similar shopping tastes so that they can chat while they're buying a skirt, for example.

Hyper-advertising
Data will also make the difference in delivering on online advertising's promise of highly personalized communications between the marketer and consumer, investors say.

Social networks and social media sites have created so much new ad inventory on the Web, but they have yet to make significant money from it. In fact, the popularity of sites like Facebook and Flickr has reminded many dot-commers of the Internet heyday, when the predominant philosophy was to build a "sticky" site and then figure out a way to turn a profit. Facebook Chief Operating Officer Sheryl Sandberg outlined such a business strategy during a recent Fortune conference.

That's why venture capitalists are looking for new ways to skin a cat, with new advertising targeting technology that can make display ads more measurable and effective. Call it hyper-advertising. The online advertising market is worth a little more than $21 billion annually. Investors want to push that estimated 8 percent of the total U.S. advertising spent into double-digit percentages sooner rather than later.

"We are really fascinated with data and the ability to use it to increase effective (cost per thousand) for ads. There's this explosion of inventory, but people haven't figured out how to monetize it yet--data will be the difference," said Fouad ElNaggar, a principal at Redpoint Ventures.

Similarly, venture capitalists are scouting for companies that can help advertisers bring down the cost of production on digital commercials, and help improve the measurability of those kinds of brand ads.

Of course, companies in this area will have some major consumer privacy hurdles to overcome.

Companies to watch:

• Opinmind, a Santa Clara, Calif.-based ad targeting company for social media. Opinmind uses machine-learning techniques to figure out people's upcoming purchase intent by monitoring comments and instant chat on social networks. For example, if someone says on a social network that their car just broke down in an instant message, they may be a candidate for buying a new one in the next few months.

• New York-based 33Across has developed an analytical engine that can look at behavior patterns of members of a social site in order to track who, in the so-called social graph of friends, is most influential to others.

• Ad Nectar is an ad network of virtual goods based in Seattle. Brands like Nike can create a virtual sweatshirt and have it placed on Facebook so that the company can measure how many people "gift" or buy that shirt on the social network.

• NebuAd is a Redwood City, Calif.-based company that collects data on people from ISPs so that it can target ads to their behaviors as they surf the Web.

Mobile is the next new, old thing
Investors in the mobile market will tell you the business has been "on the verge of exploding in the next two years" for the past 10 years. But now with Apple's iPhone and Google's coming Android platform, investors say the phone is where the Internet was circa 1995. The iPhone shows a shifting balance of power between handset makers and carriers, opening up a whole new world for start-ups seeking air time on the deck of AT&T or Verizon-connected phones.

Investors are eyeing everything from analytics-and-advertising platforms for the iPhone to the equivalent of a Norton Utilities for the handset. Companies with rich content for the mobile phone are also a good bet, investors say, because the U.S. will eventually catch up with usage trends in Asia when bandwidth for phones improves. Companies that help you send a book, video, or TV show to a mobile phone, or play an interactive game, are the ones to watch.

"The iPhone introduction has begun to cause a shakeup that is long overdue in mobileland," said Michael Eisenberg, a partner at Benchmark Capital, based in Israel.

Early companies to watch in this market include Pinch Media, a New York-based analytics platform for the iPhone and application developers to assess the popularity of mobile apps and measure how ads perform within them. There's also Amobee, a Redwood City, Calif.-based platform for advertising on the mobile phone. Amobee says that it has a single platform for inserting ads into mobile content, entertainment, or messaging.

Gray matter
Apart from cloud computing, investors say there's an emerging opportunity for companies that help other dot-coms manage their application protocol interfaces, or APIs. Twitter, for example, was recently reamed for its trouble managing traffic demands from its APIs, such as Twitterific. It teamed with a company called Gnip, or ping backwards, to queue that traffic in a way that's more efficient. People will only ping its servers when there's an update ready, for example.

"There's opportunity in the space between Web APIs and raw cloud computing," said Hayes, who is invested in Gnip. "Soon all you're going to need is a terminal and Net connection, but until then there are opportunities to build up file systems, system admin services, and other things we can do with Web APIs."

For his part, Vineet Buch, a partner at BlueRun Ventures, said this time represents a great opportunity for investors with a long-term perspective. "If markets appear tough right now, the likelihood of it rebounding is high," Buch said.

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by Markus2008 August 6, 2008 5:31 AM PDT
You were expecting to get VC funding by writing an article on a random website and posting about it on "several" threads, posts, comments, and emails? Not quite the elevator speech they were looking for.
Reply to this comment
by humanssssss August 6, 2008 12:03 PM PDT
@spacebatman
Is it cheaper?
Reply to this comment
by bdennis410 August 6, 2008 12:46 PM PDT
If we are only talking about Internet-related VC opportunities, we are still looking at virtually limitless horizons.
If we are talking VC in general, there are equivilent opportunites in raw materials research and discovery techniques, recycling "alchemies" -the process of changing trash to useful materials, seeking the highest added value for "garbage."
Energy-there is no limit. From Fusion, to solar, to wind, to water.
How about "mining" the Gulf Current? Could generate enough power for most of the East Coast in ten years.
How about "water?" We don't have enough, at least not in the right places. Water relates to food. More water in the right places equals more food. Food is becoming a higher-value product, of which more quantity at better quality is sought. If we can find ways to produce and deliver food at the right prices, that's big money.
The real question is, like a kid in a candy store, how do you choose? It all looks good.

Mediaman
Reply to this comment
by anthony f wood August 7, 2008 6:34 AM PDT
This is an area evolving in many different ways, with a number of different companies and verticals," said Tarang Shah, an associate at SoftBank Capital, who's long worked in wireless investing.
Pardon my naivette, but what in this context is a vertical. I'd like to know, anyone?
Reply to this comment
by metaroll August 7, 2008 7:52 AM PDT
Isn't crossing the chasm one of the most important goals, especially when niche or early adopter markets like mobile content or microblogging are concerned? Twitter is an enabler but this has to be more widely known in order to transform this into a financially sound enterprise.
Reply to this comment
by danielcoz August 7, 2008 8:11 AM PDT
Like your focus on semantic technology. It's more than just semantic web though. Enterprise apps are being transformed too. And the new vendors and applications are taking off outside of the States. You can get an insight into the European semantic tech scene at ESTC 2008 event programme, for example.
Reply to this comment
by RasmusRefer August 20, 2008 11:47 PM PDT
Capital investing in B2B search -
Most search marketers focus on Google, Yahoo, and Microsoft. But B2B search marketers also have a growing number of vertical search options. Clicks and leads from these vertical search sites may not yield the same traffic as general search engines, but the percentage of qualified traffic and conversions can increase dramatically with leads from these specialized and vertical business-oriented engines. Here's a roundup of the most important search sites and resources B2B search marketers should be targeting.
Masterseek Corp., http://www.masterseek.com, one of the world's largest business search engines, is about to offer more than 10% of its authorized stocks to a range of
foreign investors. This was announced last Monday by Rasmus Refer,
founder of Masterseek.

Masterseek is already in discussion with a number of strategic investors
and Venture Capital companies, in advance of a public listing, which
Rasmus Refer says will happen either at the end of this year or at the
beginning of 2009.

Masterseek is looking at quotation on Nasdaq or the London Stock Exchange.

"We offer more than 10% of our company in order to attract a strong
partner," Rasmus Refer said when asked about the size of their offering.
"We hope it will happen, but, in the final analysis, it will be depend on
the result of our negotiations."

According to the accountancy company Horwart International, the market
value is approximately $150m.

When asked about the timing of this prospectus, Rasmus Refer said, "We may
have to wait until the end of this year or sometime next year. We need to
wait for the right moment on the market."

Masterseek had hoped for a quotation this year, but the management team
has become more conservative, especially in regard to the timetable for a
prospectus program that is expected to reach the $20m mark.

Still, there is no decision taken regarding how the stocks will be quoted,
but everything points at Nasdaq or AIM in London.

"UBS, JP Morgan and Deutsche Bank are all potential investors to sponsor
and bridge the listing, but we are open to all enquiries. We want to find
the right strategic investors," says Rasmus Refer.

Rasmus Refer is convinced that Masterseek will be in a position to compete
with Google and Yahoo! in the field B2B searches. The latter have also
begun to take a precise look at this area of business.

"We are fully prepared. We are confident about the development of our
competitive skills. We offer a supplement to the major search engines.
There are infinite opportunities to create a niche for ourselves in the
market," said Rasmus Refer.
Reply to this comment
by insighter November 14, 2008 8:49 AM PST
I believe the next wave in social networking is going to be web-wide networks. The one in particular to watch is icomment.com (http://www.icomment.com). This is a really useful approach to adding a layer of communication that is missing. People meeting on every web page. People able to express themselves. Freedom of speech. Its been missing but not anymore.
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