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July 10, 2008 11:29 AM PDT

.Mac migration to MobileMe hits some roadblocks

by Erica Ogg
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This post has been updated. See below.

The migration of Apple's .Mac service to the new MobileMe service apparently didn't go as smoothly as it could have.

The scheduled changeover of users' .Mac accounts to MobileMe, or .Me accounts, was scheduled for 6 p.m. to midnight PDT Wednesday. The migration was then pushed back to 8 p.m. to 2 a.m.

But Thursday at 11 a.m. PDT, neither service was accessible, at least to several people in San Francisco. Reader Deidre Wyeth also complained that .Mac account photos were inaccessible Thursday, and instead the site redirected to the Apple.com/MobileMe page.

Apple spokeswoman Khyati Shah said migration was complete Wednesday night, and as of Thursday morning Me.com should display .Mac users' mail, calendars, photos. She insisted that the pages were working for her, but said she would check into it.

In the meantime, we'll see if we can find out more. Anyone else having issues reaching their .Mac or .Me accounts? Let us know in the comments.

Update: At 11:50 a.m. PDT, the Me.com site was accessible again, though Mac.com still appears to be down.

Update: At 12:30 pm. PDT, Me.com appears to be down again.

CNET Reviews' Elsa Wenzel contributed to this report.

Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC makers, as well as the consumer electronics industry. She's also one of the hosts of CNET News' Daily Podcast. In her non-work life, she's a history geek, a loyal Dodgers fan, and a mac-and-cheese connoisseur. E-mail Erica.
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Add a Comment (Log in or register) Showing 1 of 4 pages (68 Comments)
by snodman July 10, 2008 11:50 AM PDT
No MobileMe yet in San Diego.
Reply to this comment
by lusciatti July 10, 2008 11:51 AM PDT
Just checked and my .me account is working fine except it's a bit on the slow side for me.
Reply to this comment
by hayenna July 10, 2008 12:00 PM PDT
Argh! I have been waiting for this all day, here in Sweden we cant log in to .mac or mobileme - i dont even get a log-in option... and i really need to upload a website! any words as to when it will be up?
Reply to this comment
by tempeltonpeck July 10, 2008 12:02 PM PDT
I can't access Mobile Me or .Mac. I was able to get in to Mobile Me this morning around 7:30 a.m. EST but just got a load screen. Since then just a "Scheduled maintenance"screen.
Reply to this comment
by armyneo July 10, 2008 12:08 PM PDT
I have the same response as tempeltonpeck....
Reply to this comment
by John3g July 10, 2008 12:10 PM PDT
No .mac or .me in Hollister, CA @ 12:10 PDT; 7/10/08
Reply to this comment
by chachee--2008 July 10, 2008 12:12 PM PDT
Here in WV I just clicked on my .Mac bookmark and got: "This service is temporarily unavailable.
We are currently performing scheduled maintenance.
Normal service will be restored soon."

This is the first I've tried it today.
Reply to this comment
by Grammar-Nazi July 10, 2008 12:12 PM PDT
It does work for me at all. I've had no access since I came into work this morning at 8 a.m. CST. I just get the scheduled maintenance message. I have no e-mail access. I have no iDisk access.
Reply to this comment
by rathofbuns July 10, 2008 12:13 PM PDT
It's not working at all for me (I'm in Utah). Mac.com takes me to a maintenance page and me.com and mobileme.com reroute me to Apple's landing page for the service, not the login.

I was able to login once this morning and saw the icons in the upper left corner, but was never able to access them because of the loading spinner.
Reply to this comment
by eventsprof July 10, 2008 12:14 PM PDT
No access for us in Las Vegas, NV. Can't wait. Need to read email, etc....
Reply to this comment
by julillasempronia July 10, 2008 12:15 PM PDT
It's still inaccessible for me at .mac: there's the same 'scheduled maintenance' screen reported by other users, but no updates on when it's likely to go live.
Reply to this comment
by dmn48312 July 10, 2008 12:15 PM PDT
Neither working in the Detroit area ar of 3:15PM EST
Reply to this comment
by rathofbuns July 10, 2008 12:15 PM PDT
It's not working at all for me (I'm in Utah). Mac.com takes me to a maintenance page and me.com and mobileme.com reroute me to Apple's landing page for the service, not the login.

I was able to login once this morning and saw the icons in the upper left corner, but was never able to access them because of the loading spinner.
Reply to this comment
by mkrug68 July 10, 2008 12:18 PM PDT
No joy for any .mac services on the East Coast... So much for migration planning!
Reply to this comment
by jdhowe July 10, 2008 12:21 PM PDT
No .me in Seattle...at least for my account
Reply to this comment
by id4uj July 10, 2008 12:24 PM PDT
Nothing here in Vallejo,CA
Reply to this comment
by mweldridge@mac.com July 10, 2008 12:29 PM PDT
12:27 in San Jose, CA. No access. me.com redirects to Apple Mobile Me information page. I cannot access Mobile Me from System Prefs. Won't accept my password.
Reply to this comment
by artpease July 10, 2008 12:31 PM PDT
Another NO in Seattle/Kirkland WA
Reply to this comment
by paulherzlich July 10, 2008 12:35 PM PDT
Not working at 21:35 CET.
Reply to this comment
by MSobralJr July 10, 2008 12:40 PM PDT
www.me.com redirects to the apple site - 340pm providence,ri
by L Ketch July 10, 2008 12:41 PM PDT
I was able to synch iDisk and .Mac stuff all last night. I thought all was going to change over tonight (July 10), but I received the following "This service is temporarily unavailable. We are currently performing scheduled maintenance. Normal service will be restored soon." This came as a surprise to me because I was trying to complete an iDisk synch before tonight. Hopefully, this will be resolved before tomorrow. Still not working @ 2:40pm CST.
Reply to this comment
Showing 1 of 4 pages (68 Comments)
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