Week in review: iPhone preorder overload
Apple and AT&T began taking preorders for the next generation of its iPhone this week, but interest in the new smartphone quickly overran the system.
Apple says the one-day preorder volume for the iPhone 4 was the highest it has ever experienced, virtually paralyzing the ordering system. Altogether, Apple took preorders for 600,000 iPhone 4 handsets on Tuesday. The sheer number of orders overwhelmed the online system, causing it to crash repeatedly throughout the day. Customers saw error messages when accessing the Web sites and experienced long delays while trying to create or update their AT&T accounts.
When the device will be in stock isn't clear. As of Wednesday morning, Apple.com showed the first availability of newly filed preorders would not arrive until July 14--weeks after June 24, the device's first official sale date. AT&T said Wednesday it has suspended preorders for the device.
With preorder snafus and longtime complaints of network congestion in mind, many are wondering whether AT&T's wireless network is up to the task of handling what is expected to be another record-breaking launch for the latest version of the popular iPhone.
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