August 17, 2009 7:29 AM PDT

Mozilla nudges Firefox users to latest version

by Stephen Shankland
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A month and a half after Mozilla issued a significant update to its open-source Web browser, the organization has begun encouraging users of Firefox 3 to install version 3.5.

Firefox 3.0.13 users will see an offer to download the latest iteration of the newer version, 3.5.2, according to a blog post. Firefox 3.5.2 is available for Windows, Mac, and Linux.

Users can go ahead with the update, postpone the reminder, or shut it off altogether, but don't expect this latter option to permanently mute the reminder. Firefox 3.0.x will stop receiving stability and security patches in January, so further coaxing will be likely.

Mozilla touts better performance in version 3.5, along with various features to make the browser a better foundation for running Web applications. But getting people to upgrade can be a problem. One of the biggest obstacles for Firefox, aside from the universal hassle of upgrading, is that Firefox extensions often break with a new version.

Mozilla, though, said more than 90 percent of Firefox's add-ons now work with Firefox 3.5. Meanwhile, Mozilla coders are at work on Firefox 3.6, code-named Namoroka.

Browser upgrades can be a tricky issue. Microsoft is trying to coax users off Internet Explorer 6, a product now 8 years old. Google's newer Chrome browser, by contrast, automatically updates itself to the newest version with no user intervention, though IT administrators can throttle the behavior.

Stephen Shankland writes about a wide range of technology and products, but has a particular focus on browsers and digital photography. He joined CNET News in 1998 and since then also has covered Google, Yahoo, servers, supercomputing, Linux and open-source software, and science. E-mail Stephen, or follow him on Twitter at http://www.twitter.com/stshank.
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by nreddyk August 17, 2009 7:53 AM PDT
Ubuntu is still stuck in Firefox 3.0!
Reply to this comment
by goodspeed8701 August 17, 2009 8:12 AM PDT
Ubuntu is a waste of time. try windows 7.
by Dalkorian August 17, 2009 9:32 AM PDT
Windows 7, I mean fista sp3, is an affront to everyone who doesn't accept slavery. A real Operating System does not have the WGA kill switch built right in.

Do yourselves a favor people, use ANYTHING that doesn't come from Redmond. Period. Mac OSX, Ubuntu, Fedora, Solaris, all are more secure and allow you to do what you want without getting in your way. Many of those options are also free and compatible with the hardware you're using right now.

Or stay on the plantation and do as your master commands of you. It's your choice.
by dpeters11 August 17, 2009 9:35 AM PDT
It's not really stuck on 3, it's quite easy to install 3.5 on Ubuntu. They just don't push it out like 3.0.x updates.
by dymaxion1 August 17, 2009 10:53 AM PDT
No its in their repository. The only disadvantage is the update manager keeps seeing my firefox 3.0
by monkeyfun14 August 17, 2009 11:26 AM PDT
@Dalkorian

Sorry to say it but every paid product you buy comes with a kill switch not just Windows.

Since their product can install on any PC they need a way to protect it from piracy. It may be annoying but its within their rights.

Some examples of products who disable when they detect being cracked or using fake serials.
TuneUp Utilities
Adobe Photoshop
Diskeeper
And pretty much anything requiring a serial.

You can't expect a company to just let people get ahold of a serial and be able to pass it around and be able to unlock the OS infinite amount of times.
by forever4now August 17, 2009 1:09 PM PDT
@nreddyk

I'm running Ubuntu 9.04 & I installed Firefox 3.5 from the 9.04 repository...without any problems. It is now my primary browser.

Re. Firefox 3.5, I've been playing with some of the built in HTML5 stuff (audio, video, etc.) & it is REALLY cool! I can't wait until more HTML5 stuff is added.
by tm_anon August 18, 2009 12:37 AM PDT
Ubuntu 9.10 will be out several months before FF 3.0 no longer receives security updates. There are also several ways to upgrade your browser to 3.5 as is.

@goodspeed8701

We get it, you hate Linux. You can shut up now.
by Doxielvr3 August 17, 2009 8:18 AM PDT
No way! I tried to upgrade and nothing but crashes and couldn't log into my gmail or yahoo account. I deleted the whole thing and went back to 3.0.13 till they fix these bugs I will not upgrade no matter how much they nudge me.
Reply to this comment
by clamenza August 17, 2009 8:23 AM PDT
Maybe you have a corrupted profile? Did you try a new profile with 3.5? I know that's a real pain but those sites should have absolutely no problem with the browser.
by August 17, 2009 9:11 AM PDT
I have had zero problems with 3.5 including Gmail or Yahoo. Must be something within your profile.
by kjam_productions August 17, 2009 12:24 PM PDT
>>No way! I tried to upgrade and nothing but crashes and couldn't log into my gmail or yahoo account<<

Finally, someone else had the same problem. I'll take it further: Half the pages I went to appeared as broken links and had to be refreshed constantly. My 18mb Internet connection dropped to about 9mb on average. It was so painful, I finally gave up and switched to Explorer 8 and now I'm in heaven, with the exception of the security warning that keeps popping up just about everywhere I go. I really wish the browser wars would actually produce something without all the headaches. For now, Explorer 8 is loads better than Firefox 3.5 and don't even get me started on Google's Chrome (wretched).
by angeloj.rossi August 17, 2009 3:31 PM PDT
I am having similar issues with latest version. Will be going back ASAP.
by August 17, 2009 8:33 PM PDT
If it were actually something with the browser itself don't you think everybody would experience the same issues? Once again, there has to be something that is not set up correctly whether it be an extension or add-on of some sort. I have yet to have anything fail on me yet and have been running it since the day it was released.
by tm_anon August 18, 2009 12:42 AM PDT
Installed FF 3.5 on Ubuntu 9.04. It's faster with zero crashes.

Installed FF 3.5 on my neighbors machine running Windows XP (for the moment), it's faster with zero crashes.

She had IE 8 installed on her machine prior to me figuring out what's wrong with it. It was the slowest thing I've ever seen and kept crashing.

Like the other guys said, start with a new profile. It's not the browser that's doing it, it's something in your profile, possibly one of your addons.
by Mr. Dee August 17, 2009 8:36 AM PDT
I will gladly wait until January or 3.6.
Reply to this comment
by jscott418 August 17, 2009 8:55 AM PDT
Can't say I think 3.5 is a improvement. Its still very slow to startup and I have had issues off and on with crashing. Somehow for me Firefox is becoming too much of what I don't want in a browser. That's high memory usage. It uses more resources on my computer now then IE 8? Sorry but Mozilla seems to have lost that simple and fast approach that they originally intended for Firefox. I guess they are trying to be too much.
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by FF2009 August 17, 2009 9:47 AM PDT
it's not your browser. It's your stupid PC. Firefox on my box works great..better than it ever has, especially 3.5. Faster and better. If you going to complain about a few seconds late your browser starts up then you shouldn't use a computer at all. I can only imagine what you do when you start up Windows...do you take a nap?
by monkeyfun14 August 17, 2009 11:27 AM PDT
@ff2009

He was only detailing his experience no need to troll.
by tm_anon August 18, 2009 12:46 AM PDT
Wondering what your system specs are, including which Windows version you're using.

As I've stated above, I had the opposite experience on my neighbors machine. She was running Windows XP with IE 8 and it could barely open. I installed FF 3.5 and it was on the homepage the moment I finished the second click.

Perhaps you'd be so kind as to detail what addons you're using? What other applications are running when you start FF? Which version of Windows are you using?
by mclaurin10 August 17, 2009 9:26 AM PDT
How to browser companies make money? They get ad views when people go to download it from their site but I dont know how apart from that.
Reply to this comment
by monkeyfun14 August 17, 2009 11:27 AM PDT
They get money from search referrals.
by hawkeyeaz1 August 17, 2009 10:20 AM PDT
Took long enough... I had to force multiple updates to go from 3.0.x to 3.5.2 on a computer I hadn't used in only a few weeks. My wife is still running 3.0.13 because Mozilla wasn't offering 3.5 to her when FF started up.
Reply to this comment
by August 17, 2009 8:35 PM PDT
Why not just go to help and click on check for updates?
by faceless128 August 17, 2009 10:53 AM PDT
The Google seems to have things set up the best way.
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by Mergatroid Mania August 17, 2009 11:30 AM PDT
Sure, if you like things updating in the background without you even knowing it.

I can't wait til Google starts adding in things people don't like and half their users get P.O.d because they weren't offered a choice or informed.

I always shut off updates completely, and them I wait for a few months before I decide to install the newer version. That way, all the suckers can work the bugs out for me. I'll then down-load ithe software when it's completely stable and has no more bugs.

But hey, if you like being with the crowd of suckers, that's up to you.
by pcrepairdude August 17, 2009 11:36 AM PDT
I hope they have 3.6 out by Jan, because the 3.5.x branch is completely unusable for my dialup customers. I don't know what they did different, but the 3.0.x branch will run rings around the 3.5 on dialup. If they haven't fixed it by Jan I guess I will have to switch them to Kmeleon or Seamonkey, both of which still work great for those trapped on dialup.
Reply to this comment
by tm_anon August 18, 2009 12:49 AM PDT
3.5 is optimized for broadband. It's basically set for pipelining in a way that won't corrupt the browser. You'd have the same trouble with Chrome or Opera. FF 3.6 will be set the same way.

The best thing you can do for your customers stuck on dial-up is write your congressman and get nationwide, cheap, good broadband to be more of a priority.
by jharrisofkansas August 17, 2009 2:52 PM PDT
Here is the deal...I love Firefox but stop this bullcrap! You tout addons as a great thing for Firefox...Well you are right and I use many for my small business.....You either make ALL ADDONS work right away on updates or stop bothering me to update and lose things I need....WHAT PART DON'T YOU GET?
Reply to this comment
by tm_anon August 18, 2009 12:50 AM PDT
How about talking to the people who make the addons? Since Mozilla is responsible for their code and since the developers for each addon you use are responsible for their own code with plenty of time to make it compatible, whose fault is it if it doesn't work?
by LtJackboot August 17, 2009 4:04 PM PDT
Ever since upgrading to v 3.5 two weeks ago my browser MUST crash once before I can access a homepage. Repeated messages to Mozilla Firefox developers through THEIR interface has resulted in no changes and no answers back. I'm very VERY tempted to uninstall and put in v2.0 again. I would advise against upgrading till they get it right.
Reply to this comment
by August 17, 2009 8:36 PM PDT
It is right, not one crash here.
by tm_anon August 18, 2009 12:51 AM PDT
No crashes here.

Wait, did I get you right and you're using 2.0? What system are you using? That could be the real problem.
by monster_eater123 August 17, 2009 7:27 PM PDT
I don't get what all the fuss is about? I have never ever had any trouble with Firefox updates. I think people need to stop running XP ... that could be part of the problem. XP is specifically known to have issues with newly installed programs, creating bad registry keys by mishap. I have W7 beta build 7100 installed and I am running version 3.5.2 and have found not a single issue. Maybe try deleting the Firefox profile after updating?
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by tm_anon August 18, 2009 12:53 AM PDT
Actually, if you install a good app to deal with the registry, XP won't have problems. It's just sad that you have to install the third party app to deal with those problems. A good one I know about is Advanced Systemcare which can be found on download.com, though it does a lot more than just registry repair.
by monster_eater123 August 20, 2009 12:06 AM PDT
DO NOT Install anything that claims to fix your registry ... It will do way more harm than good ... no matter what you do ... these programs can uninstall programs and even destroy important system registry files ... but I am no longer running the W7 beta ... I have reinstalled XP Pro ... I just wanted to see what W7 was like before I go snatch a copy too soon lol ... but it does seem to run a lot smoother than XP on my system ...
by monster_eater123 August 20, 2009 12:08 AM PDT
To the people that have had issues with the new Firefox version ... I would test everything before you go blaiming the web browser because I have it installed in XP Pro now and it is just as speedy as chrome on my 512 Kps connection
by Wizened_Urchin August 17, 2009 7:31 PM PDT
While Firefox is a fine browser and v 3.5.x has some real benefits over prior versions--for example you can do much more on a memory constrained system--there is a HORRIBLE BUG affecting (at least) Windows systems. Commentators, users, and apparently folks at Mozilla seem blissfully unaware of this problem. After running for a time, users especially with many Firefox add-ons find their systems bogged down. Those who check with Task Manager or some other monitor discover that Firefox is in a CPU LOOP GULPING 100% OF PROCESSOR CYCLES (unless they are running dual- or quad-core or true multiprocessor systems which are harder to suck dry). Worse yet, trying to exit the browser closes the window but Firefox continues its gluttony and doesn't even free its memory (400 MB in my case). This bug was outed at least in early July (See the fine blog at http://blog.boruvka.net/2009/07/high-cpu-usage-after-upgrade-to-mozilla.html). It is even more distressing that Mozilla seems unaware of it. Please, Mozilla, share what you know about this bug. Is there a work-around other than retreating to a much earlier version? How will we know when it's safe to go back into v 3.5? Hello...Is anybody out there?
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by markdawson68 August 18, 2009 11:47 AM PDT
I LIKE MY FIREFOX 3.5 I WILL USE IT TIL CONVINCED OTHER WISE..I ALSO HAVE AVAST RUNNING WHICH I LIKE....
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by markdawson68 August 18, 2009 11:56 AM PDT
I HAVE WINDOWS XP GOOGLE AND FIREFOX 3.5 2 COOL...MY WIFE USES IE 7 BOTH SEEM OK BUT OPEN TO SUGESTIONS PLEASE
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by Wizened_Urchin August 20, 2009 3:09 PM PDT
Mark Dawson:

Your first post proclaims affection for FF 3.5. Everyone taking the trouble to write here likes FF or they wouldn't waste their time. (BTW, USING ALL CAPS IS THE WRITTEN EQUIVALENT OF SHOUTING.) For my part, not only do I prefer FF, but I'm invested in using it--all my financial apps are set up on FF. So I just want to promote efforts to get it fixed.

If you are one of the FF users not experiencing problems with FF 3.5, by all means continue to use it, but keep an eye on its behavior. (E.g. Ctrl-Alt-Del brings up Task Manager on XP: Check that the Firefox process isn't driving the CPU to 100%, especially after you've closed the browser.) If you do serious "production" work in Firefox, it would be prudent to set it up also in IE, just in case. If you do only casual Web surfing in FF, it's only an annoyance if you can't use it for a while.

Finally, in these discussions there is often more heat than light generated. The most anger is expressed by folks who have never had to support complex software environments. The complexity is almost beyond imagination, even in a pristine laboratory environment, which is the furthest thing from the community of Windows Firefox users.
by Wizened_Urchin August 21, 2009 12:21 AM PDT
A postscript to the earlier comment: Someone running a dual- or quad-core system would see a looping Firefox using 50% or 25% of CPU respectively. It makes the problem seem less disruptive, but do you really want to test the ability of Windows to protect your other apps and data from a rogue program?
by JDog2pt0 August 18, 2009 12:54 PM PDT
Normally a very happy user of firefox, when I got 3.5 I was very disappointed as were my friends. It was very sluggish, actually slower than Intersect Exploder and had most the the time, firefox.exe would not close and I would have to manually go into task manager and end it. So until they fix it, I have found a mozilla based browser called Flock which is very very fast and I would highly recommend to anyone out there.
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by scott-B-honest August 18, 2009 6:15 PM PDT
Agreed; Everybody who logs into the system are not programmers or IT Pro's - I happen to be, but it is not a requirement to leave an experience that happens to you. I found 3.5 to work just fine and have had it installed around 2 months and use Firefox as my Primary Browser. Maybe it was YOUR COMPUTER (Meaning the "troll") who was having the problem - try one with a Dual Core Processor and your might better results. :)
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by bowacl August 19, 2009 5:56 AM PDT
I too am having problems with this update, this is my second attempt at it. I am not a Troll - FF is my main browser and I don't have the time to research the one thing that may be causing the problem when just reverting back solves it. But hay if many people are not having a problem and many are, who's right - of course the people who are not having any problems, the rest of us are idiots that don't know how to use a computer - right? Example - my Quicken program, Intuit blows off the fact that many have screen flicker, billminder doesn't work and an MS wireless mouse will only scroll up - it's me and hundreds of others who are doing something wrong - yes we have the wrong computer/OS/video board/other software/mouse - for it to work. No matter what the reason for it it still comes down to the fact that it doesn't work as it should and this is versions 2007 and up. I don't have the patience for the hoop jumping any more because really I put that behind me years ago when I had to tinker a lot to get things to work.

AMD Athlon 64x2 5200+ 2.70GHz, 4GB, 500GB HD, NVIDA GeForce 6150SE nForce 430, Vista Home Premium SP2.

Addon's to FF = Personas, Secure Login, Webmail Notifier, Xmarks, Colorful Tabs, FEBE, IE Tab, MS NET Framework Assistant.

My problems: freezing since in Vista I really don't get any crashes just gray program when it's not responding and it does recover, Problem Loading Page, No Page Found. I really haven't had any problems with speed unless you count the time I am waiting for the freezing, page not founds and problem loading page events and the multiple refreshes. If they only happened now and then it would be fine with me but it's constant so I can't even use it. I save my old downloads it's not a problem for me to just revert back and hope things clear up before support expires but it won't be the first time or the last I run unsupported software because of it's age and the fact that it just works.
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by moshonis August 20, 2009 2:01 AM PDT
I am tired of updating firefox every week/month. like explorer it has full of security leaks or whatever. after upgrade to 3.5 beta, downloading videos from youtube was not successful. it says "an error occurred try later pls" I searched it and it is thought to be "dns error". ? could not download the 3.01.12 firefox again. may god punish worst them the hackers they create such nuisances.
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by dimensionless99 August 20, 2009 7:06 PM PDT
I don't see a point in sticking to one particular browser all the time. I use Chrome for 90% of my browsing and FF for the rest, especially for websites that don't fully support Chrome, like some scientific journals (oddly enough...). Both softwares are great. I've had no problem with 3.5 and I actually do find it faster.

I love how the competition is forcing innovation, like FF supporting private browsing and tab dragging as Chrome did... Sure it's "copying" but it makes sense when the features are actually good for the user.
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