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May 14, 2009 12:37 PM PDT

HP laptop batteries recalled for overheating

by Erica Ogg

After two reports of flaming laptop batteries, the Consumer Product Safety Commission announced Thursday that Hewlett-Packard is voluntarily recalling 70,000 lithium-ion batteries that shipped with several models of its HP and Compaq laptops.

HP battery recall

HP's Pavilion dv9500 is one of 21 HP laptops affected by Thursday's battery recall.

(Credit: CNET)

The recall affects nine models of HP Pavilions, nine models of Compaq Presarios, two models of HPs, and one HP Compaq laptop model sold between August 2007 and March 2008. For the full list, see the CPSC's site.

There were two separate reports of batteries that "overheated and ruptured, resulting in flames/fire that caused minor property damage" but no injuries, according to the CPSC report.

HP is instructing consumers who may be part of the recall to remove the battery from their notebook and contact HP to find out if theirs is affected. HP says it will provide a free replacement battery. For more information, see HP's Battery Replacement Program site.

Palo Alto, Calif.-based HP is the world's largest computer vendor, and like many of its peers in the industry has been part of several similar battery recalls. The most recent incident involved 100,000 Sony-made batteries faulted for overheating late last year. HP had sold 32,000 of the affected batteries in its laptops. But that was tiny by comparison to the massive recall caused by Sony batteries in 2006.

Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC makers, as well as the consumer electronics industry. She's also one of the hosts of CNET News' Daily Podcast. In her non-work life, she's a history geek, a loyal Dodgers fan, and a mac-and-cheese connoisseur. E-mail Erica.
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by Mr. Dee May 14, 2009 1:32 PM PDT
I am sitting right here looking at my sister in laws HP Pavillion just wondering if its one of the unfortunate ones. HP, this is lame, I am not recommending you anymore.
Reply to this comment
by hmumm May 14, 2009 3:00 PM PDT
HP, DELL, Lenovo, Toshiba,,,none of the notebook, laptop makers make their own batteries,,,if HP has this problem, there will be announcements from the others soon...DELL had a gigantic recall a couple of years ago....it's like being mad at subaru for a bad tire....
Reply to this comment
by kcotham May 14, 2009 3:06 PM PDT
This is true. It will probably turn out to be from a cut-rate supplier in China. Companies like HP should do their own testing on supplier's components though, and not just trust the supplier's specs.
by funkotronic May 14, 2009 3:50 PM PDT
Gahhh! They are DOOMED!!

With this, the last straw, they will soon be shutting their doors forever. This beleaguered, maligned company, struggling for years against slipping marketing share, poor management and poor public acceptance will soon be going out of business!!

Oh, wait - we're **not** talking about Apple.

Never mind. Darn, I **do** just so love yet another death-knell story.
Reply to this comment
by kcotham May 14, 2009 4:00 PM PDT
Troll.
by sciontcya May 14, 2009 4:48 PM PDT
All those poor "artists" are now going to catch on fire after MS pays for their PC laptops?
Say it isn't sooooo!

:)
Reply to this comment
by SlimGem May 14, 2009 4:52 PM PDT
I don't think any of the laptop manufacturers have escaped this issue. It's unfortunate, but at least they all acknowledge the problem and correct it. I just hope there is increased scrutiny by all concerned over the reliability of the lithium-ion batteries being produced since this began.
Reply to this comment
by dennisl59 May 15, 2009 3:33 AM PDT
Should make them Wind and Solar Powered.
Reply to this comment
by Matt_Fisher_FrontRange May 18, 2009 4:08 AM PDT
Those organizations that have already invested in an effective company-wide asset Discovery tool will be less concerned by this recall than managers in organizations where they have no accurate or up-to-date hardware inventory.

Imagine you're an IT manager with 5,000 PCs spread across 25 sites in the US - identifying the 50-100 HP / Compaq laptops you need to get batteries out of could be a real headache. But not so if you can tell at a glance exactly what hardware is on the corporate network, who's operating it and where it is located.

Automated Discovery isn't just for asset management, it can also help with crisis management!
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by Kanchanjain May 21, 2009 8:56 AM PDT
Well,,,,,,,This time I am working on my Hp laptop and it heats up more since the time it was purchased and not a year has been completed ..I wonder what these Hp laptops are up to!!!!!!!!!
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by Claire71uk July 18, 2009 4:13 AM PDT
I have a DV9000, which according to HP is not one that is affected after supplying SN, Battery SN etc.

However, I reported to HP Customer services UK in 2008...that I'd been burnt by the battery....still have the scar today...is there anything I can do?
Reply to this comment
by lithiummay August 25, 2009 8:54 PM PDT
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Reply to this comment
by yokio0909 September 8, 2009 10:52 PM PDT
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Reply to this comment
by lithiummay September 10, 2009 10:54 PM PDT
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Reply to this comment
by usadapter01 September 14, 2009 1:19 AM PDT
That is a good news for my [url=http://www.papatek.com/Dell-Battery/Dell-Latitude-D620-battery.html]Dell Latitude D620 battery[/url], because I bought my laptop 3 month ago and the battery is always hot when it is in using. Since it can be recalled, where can I send it to?
Reply to this comment
by battery12 September 17, 2009 5:39 AM PDT
I have found a site with good reasonable and good quality products http://www.notebookchargerhub.com/dell/
Reply to this comment
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