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November 14, 2008 3:24 PM PST

Which PC maker will fare best in a bad economy?

by Erica Ogg
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Commercial and consumer spending on technology is expected to fall off in the next year, and the PC industry is bracing for the impact.

Already beginning to feel the effects of sagging average selling prices, thinning margins, and oversaturated markets in North America and Europe, there's clearly going to be a shakeout among the biggest players as the economy enters a full-blown recession. (Of course, many believe we're already in one.)

Intel's warning this week that the company sees "significantly" lower demand for its chips signaled that the worst is still to come for PC makers as they navigate the current economic storm. So how will the five biggest producers of PCs, which account for about 54 percent of all PCs sold, fare as demand wanes and prices drop?

hp and pc makers

No surprise, it's Hewlett-Packard, the top PC vendor in the world for the last two years, that appears best positioned to weather a recession.

There's bound to be a whole lot of uncertainty among PC makers: uncertainty about what's the right combination of products that will attract consumers during a recession and beyond, and fear of overproducing products that are too expensive for increasingly price-conscious consumers and budget-constrained IT departments.

In other words, with fewer people and businesses shopping for PCs, "where do you want to emphasize your opportunity" and pick up market share from competitors, said Richard Shim, PC industry analysis with IDC.

For HP, already a third of its business comes from software, services, and enterprise storage, while another third is derived from selling PCs and consumer devices. The rest is from its printing business and other investments.

"Obviously the more diversified your product selection is the more chance you have to be positively impacted by whatever sectors outperform the inevitable weakening," said Stephen Baker, vice president of industry analysis for The NPD Group.

This seems to apply well to HP. Within its lineup of products, it's fairly well distributed: consumer and small, medium, and enterprise laptops, desktops, servers, storage, printers. The brand also has a presence in all major markets, including the ones that still have a high demand for PCs, like Latin America, Central and Eastern Europe, and the Middle East.

But as consumers become more focused on price, it remains to be seen how HP will balance that with some of its more high-end product lines. Its high-end designer PCs from its Voodoo PC division could be an increasingly unattainable luxury to a lot of consumers.

Accordingly, just last week HP announced it was cutting the price of the Envy 133 notebook from $2,100 to $1,900, and it also bumped the price of its Blackbird 002 gaming desktop from $2,000 to $1,800. HP did not respond to requests for comment about whether we would see more price cuts in the future, but it doesn't seem unreasonable as consumers guard their wallet more closely in the coming year.

On the other end of the market, HP just recently released a full lineup of Netbooks, or smaller, lightly featured laptops for between $400 and $700. Though meant for surfing the Web, and some productivity applications, they're not sufficient for a full computing experience. But the attractive price and growing awareness of the category could help HP weather the storm.

Dell better positioned now
Chief rival Dell has undergone a huge makeover recently, and while it is still trying to find ways to save on costs, it's probably better positioned to ride out a recession now than it was two years ago when its main business was direct PC sales in North America.

Since then, Dell has expanded to include a successful retail business and emphasis on services, software, storage, and servers. It has also moved into emerging countries like China and India--whose markets have yet to be saturated with PCs like those of the U.S. and Western Europe--and emphasized a global strategy of pushing different types of notebooks, lately Netbooks, and its small business-oriented Vostro line.

As a result, half of Dell's revenue now comes from business conducted outside the U.S. That's promising, considering where the company has come from. But it's still a company in transition, and while trying to cut costs and develop its burgeoning retail and global sales, it's not as well positioned as HP.

Acer is more of a question mark: though the company has been incredibly aggressive around pushing notebooks and Netbooks, particularly in Europe, it's sacrificed price for market share. While that does put pressure on HP and Dell in regard to price, that leaves some question about a more long-term plan for success and profitability, said Shim of IDC.

You can do what Acer has been doing, he said, "but you need to back it up with higher performance or higher-end products as well."

Lenovo, Acer's closest rival, could be perhaps the worst positioned of the top five in terms of staying afloat during the downturn. IDC is predicting a significant slowdown in IT spending next year, and Lenovo sells mostly commercial PCs. The company is already seeing signs of the slowdown, reporting a 78 percent drop in quarterly earnings last week. It's only recently drummed up a consumer business, is so far not well established as a consumer brand, and is positioning the Ideapad line as a premium product.

But looking even further into the future, Lenovo is well established in its home market of China, which is still a growing market for PCs.

Toshiba is heavily invested in the consumer market and particularly in small and medium businesses. As consumer spending falls, it's hard to spot places where Toshiba, which shipped 3.7 million PCs in the third quarter, will gain market share.

What's more likely is the biggest PC vendors--like HP and possibly Dell--with their their scale and reach into a broad variety of markets, will just get bigger.

Erica Ogg is a CNET News reporter who covers Apple, HP, Dell, and other PC makers, as well as the consumer electronics industry. She's also one of the hosts of CNET News' Daily Podcast. In her non-work life, she's a history geek, a loyal Dodgers fan, and a mac-and-cheese connoisseur. E-mail Erica.
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Add a Comment (Log in or register) Showing 1 of 2 pages (45 Comments)
by coryschulz November 14, 2008 4:24 PM PST
Actually, I think Apple will do better than any of them.
Reply to this comment
by john55440 November 14, 2008 4:40 PM PST
The downside that I see for Apple is:

1.) They don't have low-end computers to sell in a down economy.

2.) Most of their computer sales are in the US, so they will be hurt the most in a US-lead global recession. (The Mac's worldwide market share is still around 3%.)
by ejeon1989 November 14, 2008 5:22 PM PST
No, I think Apple will do well, but not as well as HP. Apple's computers are still a "luxury item" in that they still cost quite a bit more than other PC's. Their saving grace will be the iPod and iPhone divisions.
by Penguinisto November 14, 2008 6:39 PM PST
Apple. Definitely.

A low-end range? The Mini - a lot of bang for not a lot of bucks, especially once they refresh it.

Otherwise, Folks are buying computers to last again, and not as mere disposable machines - like they did in 2005 or so.

The US may be leading the woes, but will also recover faster, which means that Apple is poised to bounce higher once it does.

HP will probably continue at a slightly lower growth rate, just as Apple, with the two growing at only slightly smaller rates as they had before - that is, Apple will probably continue growing at ~25% and HP will eke out ~10% growth (whereas they grew @ roughly 30% and 14%, respectively).
by Penguinisto November 14, 2008 6:42 PM PST
BTW - How much debt does HP and Dell carry, respectively? Apple has none, and I'm not sure about LEnovo and the like (Lenovo is still likely paying down the purchase price of IBM's PC biz, yes?)
by KonradK November 15, 2008 6:08 AM PST
@ ejeon1989: Apple's computers are still a "luxury item"

Absolutely NOT true. Comparing equivalent hardware, Apple computers are as inexpensive or in some cases even lower cost than the competition. Concerning total cost of ownership, there is no comparison.:

1) Macs build quality is generally better than the competition and therefore Macs last longer.
2) Macs generally include a better software package than the competition and are free of crapware.
3) While Microsoft is releasing OSes that are becoming slower (and early indications is that Windows 7 is no faster than Vista), OS X is becoming faster, therefore older Macs are less likely to become obsolete.
4) There is no need for the extra expense and hassle of antivirus software. Vista's security is far better than XP, but that is not saying much considering where XP started from. To date, there has still not been a single documenting virus attach on Mac OS X.

Finally as others have already mentioned in this thread, Apple customers are the most loyal and affluent plus Apple has $25 Billion in the bank. All things considered, Apple is far better positioned to ride out this economic down turn than HP.
by monkeyfun14 November 16, 2008 2:29 PM PST
@KonradK

Windows 7 has already been proven to be faster than leopard go spread your FUD elsewhere please.
by Gromit801 November 16, 2008 3:12 PM PST
"by monkeyfun14 November 16, 2008 2:29 PM PST

Windows 7 has already been proven to be faster than leopard go spread your FUD elsewhere please."


So an unreleased, still in development, fewer features, untested in the real work OS is theoretically faster than Leopard. Get back to us when Win7 is out on the mass market.
by RichardBronosky November 17, 2008 1:31 PM PST
ejeon1989 said, Apple's computers are still a "luxury item" in that they still cost quite a bit more than other PC's.

You are missing a few points:
1. Apple users perceive value that you over look.
2. Apple users are not going to "change vendors" like a windows user will. They are loyal to the OS and therefore the vendor.
3. Apple users are a different breed of consumer to whom a different set of economics apply.

Apple's growth may indeed slow, but I don't see them loosing any customers in this economy. It would be like replacing your furnace with a electric/gas unit as the market changes. You just don't do it. You choose one or the other based on your requirements. For Apple users, their requirement is "anything but windows".
by john55440 November 14, 2008 4:30 PM PST
Yup, it appears that HP is in the best position, for the reasons mentioned in your article.
Reply to this comment
by lkrupp November 14, 2008 5:08 PM PST
Apple's got $21 billion cash in the bank and no debt. I don't see a downside. They'll make it through this just fine. Same goes for HP. It's Dell I would be worried about if I were a stock holder.
by Waam November 14, 2008 5:29 PM PST
In times like these you need loyal customers, and no other company has that like Apple. HP will scoop up many buyers because of their reach and pricing. I'm a little worried about Dell.
Reply to this comment
by solitare_pax November 14, 2008 5:35 PM PST
HP will survive - If only because their business is diversified. Dell should hang in there as well. But I wouldn't be surprised if they didn't trim down the variety of models each one makes - I mean, really, how many different enclosures do we have to choose from here? Its what is inside that counts, and if the recession is as bad as it seems to be going, they may adopt the Apple model of small, medium and large to survive.
Reply to this comment
by HlLLARY CLITON November 14, 2008 6:31 PM PST
if only Packard Bell were still around
Reply to this comment
by JuggerNaut November 14, 2008 8:09 PM PST
It's kinda funny to see HP at the top of this list. A few years ago when Carly Fiorina was still at the helm and Dell was on top of the PC making world, the so called experts were saying that HP should get out of the PC making business and that the Compaq merger was a mistake. I think Carly Fiorina is to blame for HP's success, not Mark Hurd (the current CEO of HP). Though Apple is not a true PC maker since they go beyond the hardware and make the whole widget and their Macs lack the traditional BIOS (one of the very things that makes a PC a PC and/or PC clone), they'll fair quite well since they're the only company that can differentiate their product lineup from the other guys and furthermore have plenty of cash on hand to weather the storm.
Reply to this comment
by wic-johns764 November 14, 2008 9:54 PM PST
Apple Not A True PC?? What have you been smoking? BIOS or the lack thereof does NOT define a computer as a PC. Uhh..PC=Personal Computer=Apple Built the WORLDS FIRST PC????? Get it right JuggerNOT......sheeshhh...
by mrcockrell November 15, 2008 8:41 AM PST
to wic-johns764

Hmmmm

so your saying a mac and a pc are both a pc

wow apple and microsoft are wasting millions to prove otherwise

you shuld email them and let them know
by tundraboy November 14, 2008 8:40 PM PST
If the question is who will get the bigger percentage drop in revenue from the recession between Apple and HP, then my bet is on HP. First, they sell a lot of PCs to enterprises, that will suffer as corporations retrench. Second they sell significant numbers to the low end of the consumer market. Those folks will suffer much more then higher income segments. Third, HP is not an aspirational brand like Apple so the typical HP customer will be more willing to put off or downgrade their purchases.

I don't know why HP's type of diversification will help it whether the recession. They sell a lot of products but they are complementary products. i.e. a recession that depresses demand for PCs it will also hurt the demand for software, computing services, enterprise storage, printers, etc.
Reply to this comment
by montex66 November 14, 2008 10:14 PM PST
It's really hard to argue against Apple's $21 billion cash reserve and zero debt. HP may have more econo boxes, but does that really matter if a company can't get the credit it needs to operate? Banks could cut off Apple's credit tomorrow and the company would go on for another 10 years. HP can only dream of being so lucky.
Reply to this comment
by BigGuns149 November 15, 2008 1:07 PM PST
"It's really hard to argue against Apple's $21 billion cash reserve and zero debt."

Both companies have liabilities on their SEC filings that are fairly similar ratio of assets. The cash on hand is definitely nice, but unless Apple can maintain profits there is no guarantee that it will last as long as you think.

"HP may have more econo boxes, but does that really matter if a company can't get the credit it needs to operate?"

So where are all these stories about HP not being able to get credit? I am simply not seeing them. While you may write off HP having more economic product lines I don't think that HP having more economic options isn't such a valuable thing. There are a lot of people who in years past would have considered a Mac for which the economic downturn will make them find purchasing a Mac untenable. While the Macbooks have became much more powerful, a lot of people have no need for such for such powerful machines. People will pay $100-200 more for a comparable Mac, but good luck getting most people to raise their budget much more than that.

It is much easier to cut back on production of higher end models that are sitting unsold than it is create a new line of economic products. For $1000+ laptops Apple is already the market leader so there is only so much more marketshare that they can possibly expect to add in the $1000+ market. Between a souring economy in the US (Apple is more dependent on US sales than most of the other major vendors) and just general declining interest in higher end there is a real possibility that Apple could increase their dominance in the $1000+ laptop market while actually selling less Macs.

"Banks could cut off Apple's credit tomorrow and the company would go on for another 10 years."

No tech company could survive 10 years without either reporting profits or receiving infusions of cash from investors. $21 Billion in cash sounds like a lot, but that would be lucky to pay salaries for the next 10 years nevermind the cost of acquiring new equipment (you can't keep using the same equipment year after year), R&D (you can't keep selling the exact same product for more than ~1 year before customers want a new updated version of the product), or acquiring new employees (employees retire and need to be replaced with other talented people who are targets for other companies) amongst other costs of running the company.

Furthermore, I don't realistically see Apple or HP being cut off from all forms of credit. As long as they remain profitable customers they are a fairly conservative lending risk. That is such a hypothetical scenario it is hardly worth considering.

"HP can only dream of being so lucky."

The major advantage of Apple has nothing to do with cash reserves, but the lack of close competitors for the Mac. Since Apple is the only legal vendors for Macs the only real competition Apple faces for someone who wants a Mac is the second hand sales of used Macs.
by The_Decider November 16, 2008 8:52 AM PST
BigGuns,

Perhaps you haven't been keeping up with current events. The credit market is not exactly healthy.
by dennis_the_bug November 15, 2008 1:40 AM PST
I think Apple is ridiculously over hyped. I have a mac and a PC with Vista business installed on it. My PC is more stable than the mac. My mac keeps freezing every now an then and it also keeps reseting my wireless settings. I am happy with vista and rate it much better than mac OS in terms of UI design and workflow.
Reply to this comment
by lkrupp November 15, 2008 5:30 AM PST
Why would you hijack this thread and turn it into the usual Mac vs PC crap? This thread is not about who is better but who is positioned to make it through the recession with the least amount of disruption. Go away, troll.
by Penguinisto November 15, 2008 8:35 AM PST
So tell us - what PC model does Microsoft produce?
by redwall_hp November 15, 2008 4:12 AM PST
Apple, definitely. I've kept up on Apple happenings for several years now, though I've only owned a Mac for the last seven months or so. You often hear or people who are still running G4, or even G3 machines, and they're still working fine for them. I've never had a computer last more than three years before, and most died during their second year (the last was a motherboard failure). Most of Dell's and HP's stock is made of cheap rubbish, part of why you can go and pick up a desktop from them for a seemingly bargain price of $600 or so. Don't pay that little for a computer. Just don't. It won't last very long. Don't spend less than $800 on a desktop machine. The longest-living desktop I've had so far is the current one I have (it's too soon to tell with the Mac, and it's a laptop, so it doesn't seem fair to compare with), a Gateway rig that cost about $860 or so from 2005. It's still running pretty well, though I upgraded the graphics card...and then replaced the card again when the Radeon (which I liked) failed. It still works fairly well for whatever tasks you throw at it. The specs were great at the time, and they're still reasonable today.

My point is Apple has a reputation for a reliability, while the other companies don't so much. In a bad economy people might finally grow some brains and start saving up to buy products that may last longer rather than running out and buying one with the cheapest price tag.
Reply to this comment
by sanenazok November 16, 2008 7:11 PM PST
Oh 2 year is the limit on Peeceees now?? I'm using a three year one right now...my toshiba laptop is eight years old. They all run fine. Oh and I bought a $300 Dell for my boss at the office and it runs solid. Hey if something goes south we just replace a part. Better yet, the comp will just be replaced in four years and so he'll have two and a half computers for the price of an Apple.
by montex66 November 15, 2008 4:13 AM PST
I've never heard of a Mac resetting wireless settings, but my best guess is that you are using an old mac with a dying PRAM battery. I suggest replacing the battery and then rebuilding permissions on the hard drive. BTW, I'm typing this on an 8-year old Powerbook G3 Pismo running 10.4.11. Show me an 8 year old PC laptop that can run Vista and I'll never speak ill of Microsoft again!
Reply to this comment
by sanenazok November 16, 2008 7:13 PM PST
You should be comparing 8 year old laptops running a Linux...which they'll do just fine. Hope that Aqua is worth the tripling of the price.
by sparticusx November 17, 2008 10:16 AM PST
Spend $2 on a computer in 2000 and it'll run Vista jus fine...infact..it does.
by jscott418 November 15, 2008 4:45 AM PST
Apple's customer base is more affluent and Apple counts on frequent upgrades from their repeat buyer's.
However in this market even the wealthy have suffered because many had deep ties to the stock market.
Apple has limited products to work from. As we have seen with the popularity of netbook's mostly because of price. You would have to think Apple is concerned about possible pricing themselves out of a lot of people's budgets who may have considered buying a Mac for the first time. Mac fans can say Mac's are worth every penny. But many don't see it that way. They look at $600 for a Dell or $1000 for a Mac.
That's a huge difference in a price conscious economy.
Reply to this comment
by Perry_Clease November 15, 2008 7:03 AM PST
"They look at $600 for a Dell or $1000 for a Mac.
That's a huge difference in a price conscious economy."

Yes and after they look at the price of the Dell they actually look at the Dell/PC, try it out, and then they usually stay with Apple. There are very few apostates among Mac users.
Reply to this comment
by Penguinisto November 15, 2008 8:40 AM PST
@jscott418: Not true, 'mano. I bought my last Mac (a dual G5) 4 years ago... it still runs perfectly fine. My next one may be bought come Christmas, or maybe next year. I bought exactly one update from Apple since 2004 - Leopard, which I paid $129 for around June or so. Before that, I had a Mac Cube (which was built in 2000).

I find that my experience is typical of regular Mac users... we tend to keep 'em for far longer than most folks keep PC's.

Basically, Apple is making most of their money from new users, and from the electronics crowd (iPhone, iPod). It has more than enough diversity to weather the storm, no debt, and products that folks actually want in spite of the downturn.

/P
Reply to this comment
by Commander_Spock November 15, 2008 10:51 AM PST
Re: "Commercial and consumer spending on technology is expected to fall off in the next year, and the PC industry is bracing for the impact.

Already beginning to feel the effects of sagging average selling prices, thinning margins, and oversaturated markets in North America and Europe, there's clearly going to be a shakeout among the biggest players as the economy enters a full-blown recession. (Of course, many believe we're already in one.)
hp and pc makers

Intel's warning this week that the company sees "significantly" lower demand for its chips signaled that the worst is still to come for PC makers as they navigate the current economic storm. So how will the five biggest producers of PCs, which account for about 54 percent of all PCs sold, fare as demand wanes and prices drop?

No surprise, it's Hewlett-Packard, the top PC vendor in the world for the last two years, that appears best positioned to weather a recession...."

Is the world in the business of a guessing game or what? Where are the real "economic figures"?
Reply to this comment
by November 15, 2008 11:58 AM PST
I'm pretty sure that Dell and HP can and will hold out till the end of the recession. Dell has a pretty high market share national and international same with HP, if they don't get their profits from North America they will definitely get it from other countries.

Even though Apple is pretty expansive for an economy class, they probably won't get hurt as much. Most of their buyers probably are upper-class and don't get hit by economic as easily. Also they just launched a new generations of IPods, along with the IPhone and ITouch. Apple is definitely staying.
Reply to this comment
by gigo1000 November 15, 2008 4:18 PM PST
HP pays a dividend.
Apple does not.
HP shares have dropped from just above $45 to just above $30 in three months.
Apple shares have dropped from about $180 to $90 in three months.

If HP drops the dividend it could be very well situated to survive a downturn.
Reply to this comment
by Penguinisto November 16, 2008 9:35 AM PST
If HP drops the dividend, its share price will drop accordingly.

PS: HPQ peaked at $52, not $45. That's a far larger diff than you originally let on. ;)
by AppleSuxLeo November 15, 2008 5:38 PM PST
They keep running out of Acer Win XP netbooks at Fry`s. $349 !!! Much more useful than an iPhone. I run Skype at free wifi hot spots such as most of the Micky D`s in the OC. They don`t really advertise it , but they have it free. And my Skype-out unlimited USA-CANADA only costs $2.49/month ;)
ACER has it goin on as does Gateway which is part of ACER now. And their home offices are in Irvine.
Reply to this comment
by jtklein November 15, 2008 6:34 PM PST
Apple will do quite well. Vista is what is sinking the PC market.
JT
Reply to this comment
by artistjoh November 15, 2008 8:20 PM PST
Apple is well placed for a reason no one seems to be picking up on















































This debate mentions the strengths of several company's but misses one big area that is less impacted by an economic downturn than others. It is easy to point out that business buys will significantly reduce which impacts HP in particular, but also Dell. Apple's consumer side is also vulnerable.

However education is something that goes on (like eating) regardless of the economy. I am in tertiary education so cannot comment on primary and high school, but in the tertiary sector Apple does particularly well. PC's may well be found in the office, but faculty and students overwhelmingly use Apple laptops. A published survey a few months ago indicated that at least 60% of students have Apple computers. That cool factor that Apple has cultivated with both product features and image is most effectively seen among young adult university students.

Not only do I see this in my own school, but I have one son going to university next year, and how to scrape together penny's to get a Macbook for that occasion is high on my list of priorities. I have another son who will go to university the following year. I might well go without for myself, but will not put off a computer purchase for my boys futures. (they can do without a car, but they can't do without a good computer). I suspect many other parents are in the same position and Apple will benefit.
Reply to this comment
by sanenazok November 16, 2008 7:17 PM PST
Oh gawd no, not academia! You actually think the education market matters? I don't know about that...in any event friend of mine just got a job doing support for a major university (that isn't an arts school.) They have 95% PC's and the rest an even mix of Linux and Mac. He knows since he's in charge of them. I did the same work at my school a few years back (late 90s) and it was 100% NT back then.
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