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September 5, 2008 4:14 PM PDT

NetSuite boasts of Google Chrome support

by Stephen Shankland

Google Chrome will work with NetSuite's online accounting and customer-relations software, the company said Friday.

Elements of the company's online tools, including editing text and drag-and-drop operations, benefit from Chrome's fast JavaScript, NetSuite said. However, Google's assertions of compatibility with Apple Safari notwithstanding, NetSuite said it will gradually extend support to its customers, finishing by mid-October.

The company boasted it's the first online business application to support Chrome, just as it was the first with native support for the iPhone's version of Safari and the new Firefox 3.0.

But that sort of support seems more like a reasonably clever attempt to capitalize on the Chrome buzz than anything customers truly are clamoring for.

After all, NetSuite is geared toward businesses that typically are the kinds of conservative and technologically unadventurous customers who aren't first in line to try the latest beta version of a Web browser. One of the reasons Microsoft won't frog-march us all to Internet Explorer 7, much less IE 8, is that many businesses have set up operations using IE 6, even though it was introduced in 2001.

Click here for full coverage of the Google Chrome launch.

Stephen Shankland writes about a wide range of technology and products, but has a particular focus on browsers and digital photography. He joined CNET News in 1998 and since then also has covered Google, Yahoo, servers, supercomputing, Linux and open-source software, and science. E-mail Stephen, or follow him on Twitter at http://www.twitter.com/stshank.
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by alan_06 September 6, 2008 3:46 AM PDT
I don't understand the reason why software products are already talking about Chrome compatibility while its still in beta.

BTW, does anyone know why Gmail is still in Beta? If a stable version of Gmail is not possible yet, when are we going to see the stable version of Chrome ;-)
I wonder if the beta flag offers any legal excuses.
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by Imalittleteapot September 6, 2008 4:37 PM PDT
Um...Let's see.
Excuse 1. Google doesn't lie like other software companies. When they have an unfinished product with bugs in it they tell the truth and label it beta like it should be. Not like other companies that try to pass off a beta product as finished.

Excuse 2. Um. Perhaps beta on Gmail doesn't mean what we think it means. Maybe Gmail isn't in beta. Perhaps the product is just called Gmail Beta and we all just assumed it was still in beta?

Excuse 3. It's out of beta, but they just forgot to change the logo?

Excuse 4. Perhaps the version number is only known internally to the Gmail team. So it is beta, but it's like version 20 beta? So, see it's still in beta, but it's not 1.0. It's version 20.

Yeah, I don't really know, and I don't think anyone but the people at Google know. It should have been out of beta by now.
by pauljweighell September 6, 2008 3:57 AM PDT
it's not that business is unadventerous or conservative as much as there is no business case for moving from one free browser to another free browser. if Windows comes with free browser A and one can access all the net apps one needs using it then why waste staff time / money changing to browser B? who would that imporve the bottom line? the latest hot browser may show utube or myspace a little faster but who cares? that stuff is just kids fashion and not a financial business tool for most companies anyway. as you say, netsuite just got a free plug by using chrome as a tag.
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by PaulLima September 6, 2008 8:09 AM PDT
Alan, Netsuite really built their application to be platform independent so the reality is that they had very little to do when it came to making NetSuite able to work in new browsers. The underlying architecture allows adapting to new browsers quite simple, so sure, they are making a little noise about that, but it's not because they are making a large investment to rush to something trendy.

I work for Lima Consulting Group, NetSuite implementation partners, so of course that makes us bias (LOL) so in the interest of full disclaimer you know. With that said, NetSuite announcing the integration to Chrome is more of a function of them capitalizing on smart architecture rather than a rush to jump on a trend.
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by Nocturnal2 January 9, 2009 6:29 PM PST
It's unfortunate that the IE team will not fix a known bug with Netsuite and IE8. There is no way users who wish to use IE8 and Netsuite together will be able to use the drop down boxes that use Javascript.

I opened up a new bug with them a few months ago and they as of today closed it as not being reproducable. This is very unfortunate as I really like IE. I guess I'm going to have to stay with 7 or move towards using FireFox. I guess there is a reason why MSFT continues to lose market share in the browser arena on a monthly basis.
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