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September 3, 2008 12:03 PM PDT

Google Chrome needs more than hype

by Jon Oltsik

When Google announced its new Chrome browser on Tuesday there was a tremendous amount of buzz in the media, Silicon Valley, and Wall Street. But what about John Q. Public? Average Internet users couldn't care less.

Google introduced Chrome with a ton of technical mumbo-jumbo about rendering Web pages and running applications written in Ajax and JavaScript. This dialogue may put most users to sleep rather than get them to switch browsers.

So what does Google really need to do to make Chrome a success? Here are a few suggestions:

  1. Find a few killer applications. Whether its YouTube or some gaming application, Google needs an extremely popular Web application that runs demonstrably better in Chrome. This will attract a community of users that Google can learn from and build upon.

  2. Focus on security. The other side of running applications well is maintaining high levels of security. Firefox gained popularity when Internet Explorer was deemed insecure by many security professionals. Google should take its show on the road to the RSA Conference and Infosec Europe to gain visibility with the security in-crowd. Before choosing this road, however, Google must be ready to talk about its development process, bug tracking, and software patching in an open and honest way.

  3. Gain a few distribution partners for Android. I'm assuming that Chrome will be tightly integrated into Android. If Google can strike a deal with LG, Nokia, or Research In Motion, its mobile browser may pave the way for Chrome on the desktop.

Aside from its search engine and Web advertising muscle, a lot of Google's endeavors have been more sizzle than steak. We geeks will surely check out Chrome and may even decide to use it on a regular basis. Yup, Chrome may achieve the status of "geek chic," but without a lot of partners and shrewd marketing, it won't gain popular appeal.

Jon Oltsik is a senior analyst at the Enterprise Strategy Group.

Click here for full coverage of the Google Chrome launch.

Jon Oltsik is a senior analyst at the Enterprise Strategy Group. He is not an employee of CNET.
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Add a Comment (Log in or register) Showing 1 of 2 pages (26 Comments)
by srikat September 3, 2008 12:23 PM PDT
I tell you what Chrome needs: The ability to use Firefox's extensions.

The day this is possible, it will rock!
Reply to this comment
by onlyauser September 3, 2008 12:38 PM PDT
Do not trust Google Chrome.

Chrome is spyware mascaraing as a browser.
Reply to this comment
by pinbrad September 3, 2008 1:09 PM PDT
Don't you understand that open source means that you can see the code - unlike that other browser?
by jackrichardson3 September 3, 2008 12:40 PM PDT
Hey! "Senior Analyst." The point of Chrome is to foster faster and better development of the overall web technologies available today. Google doesn't care if it's browser is adopted by the general public. It cares if it's technology is adopted by others in the browser market....as they've said in their press release and press conference. Does CNet care about covering what REALLY is happening or just fluff for the sake of serving ads to unique visitors on fluff pieces like this? Or do you really not get it and report your stupidity? Just sayin.
Reply to this comment
by MaverickCentricity September 3, 2008 12:48 PM PDT
I'm already using chrome as my default browser. When I first downloaded it, I didn't think I was going to use it until I realized the speed differential between firefox and chrome. I lost a couple features and gained a couple others, but overall, I think chrome is an excellent browser. If google can capitalize on early publicity and success of google chrome beta, and add additional features, I think it has a good chance of greatly increasing its market share, or possible gaining dominance (wishful thinking).
Reply to this comment
by Gblan September 3, 2008 12:56 PM PDT
"Yup, Chrome may achieve the status of "geek sheik,"

What's that? Technology enthusiasts from the middle east? Oh, I see you meant chic, not sheik.
Reply to this comment
by crapneck2001 September 3, 2008 12:57 PM PDT
Just like MaverickCentricity, I too installed just to see what the hype was all about. Then, I realized that it is loading pages 50% faster, consistenly. Firefox shortcuts are already deleted. This browser is all about performance, and I love it. Not to mention it flawlessly imported all of my firefox bookmarks and saved username/passwords. Thank you google for innovation, we needed this.
Reply to this comment
by AndrewRich September 3, 2008 12:58 PM PDT
"Geek chic". Not "geek sheik".
Reply to this comment
by fiman16 September 3, 2008 1:02 PM PDT
jackrichardson is right. this article is bogus. especially the part about android. In case you didnt realize it, android isnt attracting enough attention and most likely won't be anything new (app store? sounds familiar). Even if it IS used on android, since when do mobile browsers migrate onto pc's? thats ridiculous, and your assumption that it is a key factor in the success of chrome is a really big stretch
Reply to this comment
by ubahn13 September 3, 2008 1:06 PM PDT
"Geek Chic", I think?
Reply to this comment
by rijamo September 3, 2008 1:12 PM PDT
I enjoyed and applaud what you are calling the mumbo-jumbo. It is great to see a well crafted message targeted at a technical audience, instead of the pseudo-technical reporting. I am an engineer (on a different field) and I can follow a good explanation. I learned a few new things by reading the Googlebook, and now I appreciate much better what they did. It is nice when someone respects my intelligence and puts the effort into a good presentation.
Reply to this comment
by agartrell September 3, 2008 1:13 PM PDT
Chrome is faster and more intelligently designed than any of the other browsers (and I mean down to the architecture; it's method for handling memory and maintaining separate processes is very intellegent).

And that handwavy nod you gave to CSS and Javascript fails to acknowledge that the internet has been home to browsers that failed miserably to do javascript and CSS _right_. Any pressure to standardize internet markup is positive IMPO

BUT, Google legally owns all of your contributions to the WWW if you use Chrome to make them, which is definitely less than ideal.
Reply to this comment
by vonbob1 September 3, 2008 1:16 PM PDT
Not making Chrome available to the Mac Platform ? which is chewing Google up via iPhone usage ? is a per se antitrust violation. Let's make sure the FTC and Justice Dept. are aware of the implications of denying between 5 and 15% of the users access to this product.

Bundling Chrome with Android, the so-called iPhone killer, if ture, is all the more suspicious. Can't Google learn from MSFT's mistakes? Google claims that more than half of the smart phone access points to the Web are now through iPhone ? so there sure seems to be a smoking gun here. How retro. What's the matter with competition? Sorry ? "not for Mac users" just "don't cut it." And yes, I know that the Mac is the best Windows platform in the world ... but I refuse to open my system to all of the collateral damage from Windows '85 corruption.
Reply to this comment
by jackrichardson3 September 3, 2008 4:21 PM PDT
Mac Chrome is in development...who said it wasn't?
by UFMike November 12, 2008 4:46 PM PST
I'm a bit confused?

"VONBOB1" - Not opening it up to the Mac population? It IS open to the Mac population, you can actually check the status of the development of thier Mac/Linux Versions. From reading what they said, they wanted the Windows version out there first to get some feedback etc... but there is no implications of denying anyone access? Not sure where you're going with this???
by vonbob1 September 3, 2008 1:17 PM PDT
Not making Chrome available to the Mac Platform ? which is chewing Google up via iPhone usage ? is a per se antitrust violation. Let's make sure the FTC and Justice Dept. are aware of the implications of denying between 5 and 15% of the users access to this product.

Bundling Chrome with Android, the so-called iPhone killer, if ture, is all the more suspicious. Can't Google learn from MSFT's mistakes? Google claims that more than half of the smart phone access points to the Web are now through iPhone ? so there sure seems to be a smoking gun here. How retro. What's the matter with competition? Sorry ? "not for Mac users" just "don't cut it." And yes, I know that the Mac is the best Windows platform in the world ... but I refuse to open my system to all of the collateral damage from Windows '85 corruption.
Reply to this comment
by latecircle September 3, 2008 1:19 PM PDT
As a share holder what is in this(I am going to catch up to the leader soon game) for me?
Reply to this comment
by jackrichardson3 September 3, 2008 4:23 PM PDT
It just means they get to own the cloud computing element (it's core business)...it has nothing to do with owning the browser market.
by baseveer September 3, 2008 1:20 PM PDT
Hey its faster and that is good enough for me. You are so not chic :P
Reply to this comment
by Darth Monkey September 3, 2008 1:22 PM PDT
As far as being picked up by the "General Public", this article makes a pretty clear and accurate statement; nobody cares - yet. The blogosphere is aflame, geeks and nerds are fanboying over a google release, and "technical" users, whether they know what they're talking about or not, are posting their opinions on the browser. But as for the real people that take up the *other* 99.9% of the world, they don't really care about a beta release of a browser they've never heard of.

As far as I can tell, the only articles that make sense to me are the ones that show me numbers; solid, proven benchmarks - all of which show Chrome is faster than IW, but slower than Firefox and Safari, although it blows the rest of them away in Javascript.

As far as the browser's future dependance on Android, Google has already stated that they were developed entirely seperately, and don't have any plans on incorporating them since Android's default browser is already one of its big features.
Reply to this comment
by Thad Boyd September 3, 2008 1:32 PM PDT
Mr. Oltsik,

I realize Google has somewhat devalued the term "beta", but you should probably keep in mind that's what we're looking at. Google is trying to attract savvy users instead of casual ones because THE PROGRAM ISN'T FINISHED YET. Yes, you want John Q. Public to use your product -- but you don't want him to beta test it.

As for "focus on security" -- well, somewhere in that "ton of technical mumbo-jumbo" you've read I'm sure you must have seen something about process jailing. Security IS something the developers are focusing on, from the ground up; I'll grant that it remains to be seen how that works out in the long term, but my guess is "better than IE".
Reply to this comment
by woomyse September 3, 2008 1:52 PM PDT
It's CHIQUE and pronounced "sheek"... and apparently considered by some as slang...

Lousy article. loaded chrome, still getting used to it but it's fast and I guess we'll see... I agree the importance here is in the guts of the browser and not in the Marketing announcement or this article. The last time I saw 'Mumbo-Jumbo' there was Rum sprayed to the cardinal points and a chicken had it's neck wrung and it's blood sent to the cardinal points as well...
Reply to this comment
by eli77057 September 3, 2008 4:27 PM PDT
Chrome is fast but it's still rudimentary.
Back to IE
Reply to this comment
by thechromeguy September 3, 2008 7:19 PM PDT
Chrome is not just about Hype. I've used it and have made it my default browser. Its performance advantage is easily demonstratable, all we need to do is visit "heavy" applications like Gmail or Yahoo mail etc - the load time is much faster and so is the responsiveness.. I've written more on it here - http://googlechromecommunity.com/bb/viewtopic.php?f=4&t=28
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Showing 1 of 2 pages (26 Comments)
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