I am a big fan of simple Web tools that make annoying tasks easier. One of the latest tools in that vein: WhosOff, a free Web service that helps you coordinate vacation and out-of-the-office times for people in your company.
There are plenty of online in-out boards available (many are downloadable apps--feh). What makes this one somewhat different is it has smarts. You can set up rules to make sure your two customer service people aren't out of the office at the same time. The system also tracks vacation time that accrues annually, and won't let staffers book … Read more