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More customers are satisfied with Apple's phones than any other handsets, but they're not as happy as they were last year, a new report said.

According to an American Customer Satisfaction Index report issued today, Apple received a score of 81 (on a scale of 100) in terms of customer satisfaction. But the company dropped 2 percent from its 2012 position, and the iPhone lags the customer satisfaction rating of 86 for Apple's desktop, laptop, and tablet business.

At the same time, satisfaction with Motorola phones jumped 5 percent from 2012 to 77, and Nokia grew 1 … Read more

AT&T customers should be able to use any mobile video chat app before too much longer.

Preloaded video-chat apps will work over AT&T's cellular network for all customers, regardless of device or data plan, by the end of 2013, according to a statement from AT&T.

Customers with unlimited data and an LTE device should expect to be able to use video chat apps from Apple, Samsung, and BlackBerry over the AT&T network by mid-June.

Here is the full statement from AT&T:

For video chat apps that come preloaded on … Read more

At Google I/O, the company announced some small updates to its Google Now service. One of those updates added the ability for Android users to create location- and time-based reminders.

There are a few different methods for adding a reminder to Google Now. You can use your voice or enter it manually.

To create a reminder by voice, launch Google Now and say "Google" or tap on the mic icon. Once you hear the beep to alert you that Now is listening, start the command with "Remind Me" and add in what you're afraid … Read more

Google on Thursday unveiled several new apps -- or "Glassware," as it calls them -- for its wearable computing device. The apps include Facebook, Twitter, Tumblr, Evernote, CNN, and Elle and join the apps already available from The New York Times and Path. The new apps are currently available to Glass owners.

While the apps have limited functionality compared with their mobile and Web versions, many companies noted the first release is only the start of what their Glass apps will soon offer.

While it appears Netflix is continuing to grow as the dominant video streaming service in the U.S., its competitors are also growing, according to Internet research firm Sandvine.

What gives?

Video streaming, or "real-time entertainment," is on the rise overall and those companies involved are seeing their businesses grow. However, their market share has remained static. According to a survey (pdf) released Tuesday by Sandvine, Netflix has 32.3 percent of the market share, while YouTube has 17.1 percent, Hulu has 2.4 percent, and Amazon has 1.31 percent. And, those numbers haven't changed … Read more

Those who spend most of their time working from a computer may need an application to track their time. Time Clock for Mac is an easy-to-use application designed to do just this; but its operation is ultimately so clunky that it detracts from its usefulness.

Time Clock for Mac is available for free and has no restrictions. After downloading, the program installs easily without any interaction required by the user. At startup, there are no tutorials or user instructions available, which was a disappointment since the menu looks dated and the program's operation was not obvious. It was also … Read more

Users who have the native Mac backup system in use may want to adjust the preset options. TimeMachineScheduler for Mac does add some functions to the backup system that work well, but few of them are critical to most Mac users.

TimeMachineScheduler for Mac downloaded quickly and its installer did not require user interaction. A readme file clearly explained the installation process, which was a nice feature. The presence of a native uninstaller was also useful. The lack of tutorials was not much of a problem since the application is little more than an additional section of the preferences menu. … Read more

Flipboard, the popular news-reading app, is making it easier for people to add -- and track -- their original content to Flipboard with the latest magazine curation features for Android devices.

The magazine curation feature, which lets users collect articles around a specific theme or subject matter into a Flipboard magazine is now available for Android phones and tablets, and online as a Web-based editing tool that also provides metrics.

Flipboard introduced the magazine curation feature for iOS in late March, gaining 6 million users since the launch. It's network of 56 million users have created 1 million magazines … Read more

Android users who employ the TWC TV application will soon have far more functionality available to them.

Time Warner Cable announced on Tuesday that the upgrade to its Android application will deliver access to more than 4,000 On Demand TV shows and movies. The app will also allow for out-of-home access to some On Demand programming and live TV viewing over a Wi-Fi connection. Time Warner Cable says mobile users will have access to over 1,100 On Demand shows and movies and live television from "a dozen or so" news, sports, and entertainment channels.

Time Warner … Read more