ORLANDO, Fla.--OK, IT managers, it's time to loosen up.
That's how analysts advised Gartner Symposium attendees here Monday, arguing that corporate computing departments shouldn't block social networking and that security shouldn't completely lock down communications with the outside world. And even if information technology authorities want to shut down such activity, they can't.
"Banning access to social media from the corporate network is futile," said Carol Rozwell, a Gartner vice president. "The world we live in is digitally enabled and socially connected."
The advice reflects the transformation of the information technology world as the Internet steadily pervades more and more corners of everybody's life. Although the Gartner event historically has concerned itself with matters such as justifying the expense of a new enterprise resource management computing system, the broadening show reflects the growing scope of work that IT managers face.
Overall, companies must acknowledge that not everything is under control of their own top-down administration, said Peter Sondergaard, senior vice president of research at Gartner.
"We're moving from control to greater autonomy," Sondergaard said. Managers also must find an appropriate place on the spectrums of in here vs. out there and owned vs. shared. … Read more