samasource

After the devastating January earthquake in Haiti, which left hundreds of thousands dead, many more injured, and more than a million homeless, the country's infrastructure lay in ruins. But because Haiti's cell phone network inexplicably survived, text messaging quickly became a way for people to put out pleas for assistance.

Not long after the disaster, the country's largest cell network provider set up the shortcode 4636, allowing Haitians to text a call for help. But with thousands of texts flooding the system, and a need for many of them to be translated into English, relief workers needed … Read more