On Call runs every two weeks, alternating between answering reader questions and discussing hot topics in the cell phone world.
Q: I was an Alltel customer, but I'm now with Verizon Wireless following the merger. I want to add a fourth line to my family plan, but Verizon informed me that my Alltel phones were not compatible and that I'd need to replace them. Replacing all four phones would cost me about $600. What can I do? - Sarah
A: Since Alltel and Verizon both use CDMA technology, I was surprised to hear that your Alltel phones aren't compatible with Verizon's network. I checked with Verizon and got a quick response. While most Alltel customers won't have to buy new phones, there are exceptions (there always are).… Read more