Does complaining to AT&T do anything?
Several months ago I downloaded the AT&T iPhone app Mark the Spot, which has now been updated to version 2.0. Cell phone service isn't too bad in my New York apartment, but every time I had a dropped call, I'd fire up the app and register my complaint.
Now, the area where I live is in one of the denser residential areas in the city, so I don't think I was alone in registering my complaints. But just a couple of days ago, I received a text message from AT&T telling me … Read more