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The 404 774: Where we survive the test of time (podcast)

Are viciously negative Yelp reviews putting an unfair stigma on small businesses? Today's two-part episode of The 404 Podcast weighs the effect of crowd-sourced review sites like Yelp and Zagat on independently owned establishments, and asks the question: will future generations understand topical shows like "The Simpsons" and "30 Rock?"

Part one: this insightful article in The Atlantic magazine questions the legitimacy of online reviews and the misplaced responsibility that Yelp bestows on citizen journalists with little or no training in voicing their opinions.

The piece calls out six distinct types of crowd-sourced reviewers who make us all look bad. Our least favorite is the "Hater's Ball," but we prefer to call them trolls--people who make scathing, borderline vindictive criticisms online about the most minor offenses at restaurants that they would never voice in person.

How many negative Yelpers do you think actually call the manager over after a meal to politely voice concerns? Most of the time, Yelpers don't think about how a single bad review can springboard a series of negative press that could potentially shut down an independent business, so make sure your complaints are legit before you post!

Don't forget that there are always real people behind the keyboard...and sometimes they have access to weapons.

Part two: This Salon.com article raises an interesting question about future generations understanding the pop culture references in topical television shows like "The Simpsons" and "Glee."… Read more

The 404 Podcast 466: Where we dissect a live fanboy

With so many new blogs and Web sites that review video games and offer buying guides, it's hard to know who to trust; if you've ever vehemently disagreed with an online review and felt a boiling need to hunt down the writer, listen to today's episode of The 404--it's all about fanboys, online reviews, and our credibility as unbiased journalists.

We start off the show with a quick verbal fanboy bashing, and Jeff is probably the most engaging participant as a result of an article that instructs video game fans on how to respond to a bad review. After grilling Jeff for a while on what exactly makes him qualified to review video games, we run down the list of excuses as to what outside sources might influence a writer to give a game an unfairly low rating. For example, it could be that the reviewer might just suck at the game, or maybe the writer is just trolling for hits to further their career. In any case, The 404 fully endorses MetaCritic as the definitive source for unbiased, aggregated user reviews. (Disclosure: MetaCritic is a part of CBS Interactive, which also publishes CNET.)

Jeff is jokingly ticked off after we challenge his legitimacy as a professional video game reviewer, so we help him let off some steam with a study out of Keele University in North Staffordshire that claims swearing relieves pain. Although we don't normally use foul language on the air, everyone agrees that a well-placed cuss word can certainly alleviate frustration and even mild physical pain. Without getting ourselves into trouble, we run down a list of curse word dos and don'ts and even offer a few choice expressions in our native tongues.

We also want to give a big thanks to everyone that e-mailed and called about the derogatory comments sometimes heard on Microsoft Xbox Live. We received a lot of excellent comments about censorship and age limits in video games as well, so thanks to everyone for their input. If you have something to say about today's episode, give us a call at 1-866-404-CNET or email us at the404[at]cnet[dot]com and tell us what's on your mind.

Have a great day everyone!

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