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Get your questions answered with these resources

The Web is arguably the best way to get your burning questions answered quickly. But finding online resources beyond search sites such as Google and Bing that will help you do that can be difficult.

Which services can you trust? Which will get you the best information? I've sifted through several question-and-answer Web sites, trying to find the most reliable services. Let's take a look.

Get your Q&A on

Ask Me Help Desk Ask Me Help Desk has an extremely active community that seems constantly willing to answer your questions.

When you get to Ask Me Help Desk, you'll need to first click on the category that best matches your query. So if you want to ask a question about business or technology, you'll have to click on either option. From there, you can ask any question that might be related to a particular topic on the site.

Since the site's community is so active, it's likely that you'll find a question that someone has already posed that's either exactly the same as yours or quite close. If you still want to ask your question, you can, but I found in my queries that finding the right answer was made easy by quickly searching the site.

I asked several questions to see how the site performed on different topics. I asked how many dog breeds there were (about 400, according to the top answer), looked to see if anyone knew what HTTP stood for (Hypertext Transfer Protocol), and more. In almost every case, except for a medical question for which I'm still awaiting an answer, the question was already asked, and the answer was available on the site.

Ask Me Help Desk is a great service that will let you access answers for free. I just wish registration wasn't required to ask a question.

Askville Amazon's Askville is another take on the many question-and-answer sites on the Web. But unlike most of the other services, which allow you only to ask a question, Askville, which is free to use, will let you input details about your question to get a more desired response.

I found that when I used the detail option in my queries, I received the best response. I was able to ask the community a better question. For example, instead of asking how many dog breeds there were, I used the detail option to also ask Askville users how many terrier breeds are currently recognized by the American Kennel Club. It worked: there are 27 terrier breeds recognized by the AKC.

Askville's biggest issue is its design. It doesn't have a simple, easily navigable menu system like many of its competitors. Unfortunately, the site's front page is dominated by an enormous logo, a huge search box, and random questions that most people probably won't care about. A sleeker navigation pane would have been preferable. Besides that, I like Askville. The answers I got were generally informative. And thanks to such a large community, many of the questions you might ask are already on the site.… Read more

Mahalo 2.0 is Wikipedia plus money

Jason Calacanis, CEO of Mahalo, is modifying his business once again. He's taking a page from Wikipedia and opening up his curated topic pages to user editing. The big difference from Wikipedia is that he's melding this idea with the Mahalo Answers business model in which users are paid for contributing content to the site.

"It's fine that Wikipedia believes that writers shouldn't be compensated," Calacanis told me. "We need to get out of the page creation business and move to the next level."

Here's how Mahalo 2.0 is going … Read more

Hunch: The decision maker you were waiting for?

Hunch helps you make decisions. For quandaries ranging from "Where should I live?" to "Which blog should I read?" the system plays a question-and-answer game with you, to home in on an answer.

To improve your results, you can also teach the system about yourself by taking a quiz that asks questions like "Would you rather lead or be led?" and "Which 'Sesame Street' character appeals to you?" As you answer these questions, Hunch's algorithm is cataloging your answers and learning more about you.

I started using Hunch after taking the … Read more

Mahalo: Our hacker employee is no threat to your privacy

Mahalo CEO Jason Calacanis sent an e-mail Thursday to his followers (also posted on his blog, and worth a read) disclosing that his company mistakenly hired a man convicted of computer crimes but who hasn't yet served his sentence. To retell Calacanis' story with a critical slant, his employee was caught (unusual for hackers) after launching a botnet attack that didn't work. And then he lied--or omitted the telling--about his conviction when he was interviewing at Mahalo.

Instead of firing him outright, Calacanis decided to keep him employed until his prison sentence begins on June 1.

Of course, … Read more

Daily Tidbits: Stickam launches API

Stickam, a company that allows users to stream their lives online, announced Monday that it has launched an application programming interface that will let users incorporate the company's service into any Web site or app. According to the company, users can use its video-streaming function on their sites without worry of bandwidth, server infrastructure, or Flash development, since it will all be hosted through Stickam. The API is available now as a public beta for the first 100 registered developers at no cost. Once the beta period ends, Stickam will charge developers an undisclosed fee based on a pay-as-you-go … Read more

Mahalo expands human-powered search with paid Answers service

Jason Calacanis is adding another human-powered angle to the Mahalo curated search page service he launched in May 2007. Mahalo Answers, launching Monday, lets users ask specific questions of the Mahalo audience, and, of course, answer other users' questions as well. The twist on this standard model (see also: Yahoo answers) is financial.

You can ask questions for free if you like, but you can also put a bounty on a question with the Mahalo dollars you buy from the service. Of the users who answer a question you've set up a "tip" for, the one whose … Read more

Mahalo feels economic pressure, lays off 10 percent of staff

Jason Calacanis, CEO of Mahalo, a human-powered search engine, announced today that he was forced to layoff 10 percent of his staff (about five or six people) amid a "challenging economic environment" that will require the company to cut costs.

"Although we've got a significant amount of cash on hand, and the business is ahead of schedule in terms of traffic, we're fairly certain that the advertising climate for the next two years will be severely depressed," Calacanis wrote in a blog post. "To ignore this obvious fact would be irresponsible.

"We'… Read more

Mahalo gets live news ticker

Friday at the Future of Web Apps conference in London, Mahalo CEO Jason Calacanis is set to announce an interesting update to the curated Web directory. The front page will get a ticker, or in modern terms, "live blog," of news items, updated in real time by a dedicated team.

Calacanis told me that the Mahalo home page has been getting some traction as a repeat destination site for visitors, and he wanted to get those, and other, users to stick on the site for longer. He also believes that news is a major driver of Internet traffic. … Read more

Web show Tekzilla to get new co-host, $5 says it's Veronica Belmont

UPDATE at 1:39 PM PT on Wednesday: It's official. Veronica Belmont will be the new co-host of Tekzilla.

When former CNET TV anchor Veronica Belmont announced last week that she was leaving her gig as host and producer of the Mahalo Daily video podcast for "new projects," her loyal fan base immediately started wondering where she'd head next. Many figured her destination might be the San Francisco-based Revision3, the video production company created by Digg founder Kevin Rose.

More specifically, some wondered if she might be hired as a host for the Tekzilla show, which … Read more

Mahalo adds user reviews to search site

Mahalo is adding user reviews to its human-powered search site in a new feature dubbed "My Mahalo."

So, when you search for books, movies, music, places, and products, a box appears on the right with reviews and comments from people in your Mahalo social network, as well as an average rating for whatever is being reviewed. Underneath the results is a section for user-recommended links related to the search and user reviews from other Mahalo users, as well as a link to discuss the page with others.

If you are using the Mahalo toolbar, the user reviews will … Read more