Following the new iPhone's release last week and the availability of iOS4 for other mobile devices, Apple has updated a number of knowledgebase articles that specifically troubleshoot the usability of devices running the new OS. These include errors in receiving MMS messages, inability to connect to data networks, managing accessories, and dealing with multimedia files created on the iOS devices.… Read more
Apple has updated a few knowledgebase documents that pertain to the new 2010 Mac Mini computers. The articles discuss items ranging from compatibility with system components when running Microsoft Windows, to the capabilities of the new set of ports and connectors. Read up if you are looking to get one of these new systems.… Read more
Apple has updated a few iPhone and iPod Touch related support articles to include information regarding the iPad. These articles cover backing up and synchronizing these devices with your Mac using Apple's programs but also with Entourage. Additionally, there are a few troubleshooting articles on MMS messages and using features like VoiceOver.… Read more
In the wake of the iPad going on sale, Apple has prepared and released a plethora of knowledgebase articles to help in troubleshooting various aspects of the device, as well as outline basic usage. There are 50 in total (not counting those for Windows users), and here they are generally categorized by the area covered.… Read more
Periodically MobileMe users and people who have synchronized iPhones and iPods to their Macs have run into problems where items will not synchronize or improperly delete entries, duplicate them, or show other odd behavior. When this has happened, I usually suggest resetting the synchronized data on various devices, and then re-sync them all from one device, using it as a master source. If this fails to work, then resetting the SyncServices folder can help.… Read more
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