ie8 fix

hf2

It pays to call customer service, sometimes

I'll be honest with you: I hate customer service as much as you do. The long waits, the anonymous feeling of phone calls, the paperwork...it's like a doctor's appointment. Maybe that's why many people I speak to simply don't bother. My dad always calls me before bothering to spend time trying to reach Apple. A friend let his bricked Xbox 360 sit in a drawer for two years rather than try to call for a repair.

As for me, my fear comes from broken headphones. At least once a year, it seems, some pair … Read more

The Gizmo Report: Klipsch's Image S4i In-Ear Headset

If you've flown on a commercial airline since 2000, you've probably seen people wearing Bose QuietComfort headphones. They're expensive and large, and I don't like them.

Their noise-cancellation circuitry actually generates noise of its own, and my ears are good enough to hear it as long as I'm not seated too near the engines.

I started wearing earplugs on airplanes in the 1980s when I discovered the squishy memory-foam type. They block noise better than headphones ever could, and they don't make any noise themselves.

But when I bought my first iPod, that strategy didn't seem quite so perfect anymore. The ear-bud headphones that came with the iPod never fit me at all; they just fell out. After some experimentation with small folding travel headphones, I decided I was happiest with in-ear headphones. They gave me most of the noise reduction of the foam earplugs along with the ability to listen to music.

The problem with in-ear headphones is finding a model that fits me. I gather that this is a common problem with this type of product. I went through several low- and mid-priced models before settling on the old Apple In-Ear headphones--they just worked the best for me. (Interestingly, I had the same experience as CNET's Steve Guttenberg when he reviewed them: they only fit well when inserted upside-down.)… Read more

Ears-on with the Etymotic's latest earphones

If you know your high-end earphone manufacturers, you'll have heard of Etymotic. It's made a whole bunch of earphones over the years and we at Crave are massive fans. So we're not going to pretend we weren't excited when Etymotic slipped us a pair of its new hf2 earphones. But we're more excited still to say they're really rather terrific.

So fresh are they there's no confirmed price, but 99 pounds (about $197) is the rough figure we've been given to work with, putting them in Shure SE310 and Denon AH-C700 territory. … Read more