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Is this how Novell treats its customers?

Technology companies are generally quick to publicly announce and highlight their customer wins. But in what strikes me as a first, Novell has publicized a customer loss, announcing to the world that the City of Los Angeles dropped it for Google Apps, including Gmail, Google Calendar, and Google Docs.

Who at Novell could have possibly thought this was a good idea?

Google recently announced the City of Los Angeles as its latest high-profile customer win for Google Apps, one that reflects growing momentum for the cloud-computing giant's enterprise business. Until Novell's announcement, I had no idea that Los … Read more

Random Sampler: Groupwise security hole, Apple attacks unlockers, and more

Most of the news on the web today pertains to Apple's announcement of the 3G iPhone, but there are a few other interesting tidbits worth heckling:

Novell's GroupWise Messenger was found to contain a "moderately critical" security flaw, "which can be exploited by malicious people to compromise a vulnerable system." It's unclear that anyone was affected. I'll just leave it at that. :-) Apple has apparently cut off a primary source of revenue by forcing 3G iPhone buyers into two-year contracts and in-store activation. No more home activation via iTunes may mean … Read more