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e-mail outage

BlackBerry consumers experience e-mail outage

Update 4:22 p.m. PDT: Comments from a Research In Motion representative added.

BlackBerry users around the country were without e-mail for about 3 hours in a nationwide outage that affected users on all major wireless networks.

From about 1 p.m. EDT to about 4 p.m. EDT people who subscribe to a BlackBerry e-mail service through their wireless carrier instead of being offered the service through their companies, could not send or receive e-mail or access the BlackBerry Internet Service Web site. They also weren't able to create new accounts, access their Internet mailboxes, integrate third-party … Read more

Comcast looks into claims of lost e-mail

An "e-mail counter issue" is at the root of at least some confusion over the status of e-mail sent during a Saturday outage to Comcast.net free residential e-mail, Comcast says.

According to spokesman Charlie Douglas, subscribers who regularly access Comcast e-mail through external POP clients may notice a discrepancy between the number of new e-mails displayed on the company's site and in their actual in-boxes. This may be leading people to believe that they have lost e-mail when, in fact, they have not.

Douglas said the company is working on a case-by-case basis with subscribers who … Read more

Yahoo Mail outages due to maintenance

Some Yahoo Mail users were unable to log in to their e-mail accounts on at least two separate occasions this week due to planned maintenance work, Yahoo says.

On Monday, Yahoo Mail was inaccessible to an unknown number of users as a result of an "unexpected issue" that arose during routine scheduled maintenance, the company says. The issue was resolved and by 9 a.m. Tuesday morning the outage was over.

Then, on Tuesday evening the mail service was unavailable for one hour and 40 minutes during a scheduled maintenance release coordinated with AT&T, according to … Read more