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LAS VEGAS--Sprint Nextel is planning at least one more BlackBerry to join its line up this year.

"We're not done with BlackBerry," said Lois Eichelberger Fagan, director of product portfolio for Sprint Nextel, in an interview with CNET on Tuesday here at the CTIA Wireless conference. "There's more to come."

Sprint plans to launch the Qwerty keyboard-equipped BlackBerry Q10 late summer. The company opted not to sell the flagship BlackBerry Z10, which was the debut product for BlackBerry 10.

Sprint has teased another product from BlackBerry by the end of the year, but wouldn'… Read more

More customers are satisfied with Apple's phones than any other handsets, but they're not as happy as they were last year, a new report said.

According to an American Customer Satisfaction Index report issued today, Apple received a score of 81 (on a scale of 100) in terms of customer satisfaction. But the company dropped 2 percent from its 2012 position, and the iPhone lags the customer satisfaction rating of 86 for Apple's desktop, laptop, and tablet business.

At the same time, satisfaction with Motorola phones jumped 5 percent from 2012 to 77, and Nokia grew 1 … Read more

ORLANDO, Fla. -- When Frank Boulben joined BlackBerry a year ago as its chief marketing officer, he found a company whose reputation with the public was in shambles.

To make matters worse, its marketing strategy was in complete disarray. Each country or region had their own version of a BlackBerry campaign, complete with different agencies and creative processes. Even within the same region, campaigns would change from quarter to quarter with little lasting effect.

"There were a lot of broken pieces," Boulben recalled during his keynote presentation at the company's BlackBerry Live conference on Tuesday.

Getting BlackBerry'… Read more

ORLANDO, Fla. -- Irony may be funny to the gods of Olympus, but it's a cruel lesson for us mortals. I found this out the hard way at BlackBerry Live 2013. Within minutes of arriving at my hotel I managed to misplace my lovely HTC One test unit. As a result, my backup BlackBerry Z10 was suddenly promoted to first-string smartphone duty. … Read more

The U.S. Defense Information Systems Agency (DISA) has approved the use of Apple iOS 6 devices on the Defense Department's networks, the agency said in a statement Friday.

That means the DOD can provide iPhones and iPads running iOS 6 to its employees, though employees cannot use their own devices on the military network, a DISA spokeswoman told CNET.

"It doesn't mean [Apple is] getting a contract with us or anything like that,&… Read more

BlackBerry has managed to regain some lost market share in its home country of Canada.

In a research note to investors on Thursday, Raymond James analyst Tavis McCourt reported that while BlackBerry's market share was just 6 percent in Canada in the fourth quarter of 2012, it jumped to 13.5 percent in the first quarter of 2013. The analyst believes that there was some excitement that cropped up around BlackBerry's latest handsets, the Z10 and Q10, which helped spur the change.

Still, BlackBerry is still far behind where it once was. According to McCourt, BlackBerry had a … Read more

Microsoft's Windows Phone grabbed third place from BlackBerry in global smartphone shipments in the first quarter, market researcher IDC said Thursday.

Windows Phone accounted for shipments of 7 million smartphones, earning itself a market share of 3.2 percent last quarter. That was a gain from the first quarter of 2012, which saw shipments of 3 million and a market share of 2 percent.

Over the same period, BlackBerry saw its fortunes fall. Last quarter, shipments fell to 6.3 million from 9.7 million in the year-ago quarter, while BlackBerry's market share dropped to 2.9 percent … Read more

ORLANDO, Fla. -- Here at BlackBerry Live 2013, BB10 devices weren't in short supply though vendors hawking compelling consumer apps were few and far in between. … Read more

ORLANDO, Fla. -- One of the most memorable moments from BlackBerry Live 2013 was when CEO Thorsten Heins jumped into a special Bentley luxury auto tricked out with BB10 software. That's why I decided to see what the fuss was all about personally.

Luckily BlackBerry was thoughtful enough to provide the premium car for display on the BlackBerry Live show floor. And yes, after spending a short time behind the wheel of this fine automobile, I can report it's a sweet ride. Specifically I'm speaking to the Bentley's smooth integration of phone features, though the vehicle'… Read more