Ad: Manage updates with the Download App
ie8 fix

b&h

How Best Buy can learn from B&H Photo

This is how you sell tech gear:

Yesterday I walked into B&H Photo in New York, which claims to be the country's largest non-chain camera store, and asked one of the many sales representatives if he was an expert on tripods. He smiled and responded: "It's a ball and three legs so you really don't need to be an expert."

I told him I needed to upgrade my tripod and he showed me how to get more life out of my old one. A few weeks ago, a B&H sales person … Read more

Is every gadget purchase tinged with potential regret?

Dateline: November 9, Manhattan. I'm inside B&H Photo, carrying a Nikon D70 SLR camera my dad was kind enough to pass down to me. It doesn't have a lens, or a memory card, or a case. Those are my responsibilities. This is why I'm spending close to an hour staring at various lenses ranging from 18-55 all the way up to 18-200mm, all the while knowing nearly nothing about SLR technology.

November 10: 11 a.m. After a long shower this morning and a fretful commute to work, I'm carrying my D70 with the … Read more