When AT&T slowed down Matt Spaccarelli's unlimited data plan on his iPhone, the unemployed truck driver from Simi Valley, Calif. took the country's largest phone company to court. And as a surprise to all, he won.
But Spaccarelli's victory rings hollow. In fact, the route he was forced to take -- suing AT&T by himself as opposed to employing a more influential and wider ranging class-action lawsuit -- illustrates just how difficult it is to change a carrier's business practice through legal means. Rather than big changes and a return of his … Read more