Why the enterprise needs your address book
I read with interest that open-source messaging vendor Open-Xchange is building a "meta-address book" service that brings together your contacts from various social networking sites into "one continuous stream of updating contacts." While promising, I don't think it goes far enough.
It's nice to have a centralized address book. It's even better to analyze the connections between contacts and deliver services based on that data, as I recently argued.
One area in which this information would be hugely valuable is in connecting enterprises through their respective employees. Think about it: most companies spend … Read more